House of Fraser Discount Code

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More about House of Fraser

More about House of Fraser

Premium Shopping

When it comes to a quality retail experience, House of Fraser have it all. With over 150 years of experience in the world of premium living they know how to please shoppers that are looking for something of a higher quality- and they know what to offer their biggest fans too. Buying from the House of Fraser website offers a wealth of luxuries and known brands that make creating your dream lifestyle enjoyable. At the heart of House of Fraser is a love for quality and a dedication to serve quality seekers.


How do I use my House of Fraser discount code?

Get extra discounts on fashion, furniture, electricals and more with a House of Fraser promo code. Whether you’re shopping for essential home products, treating yourself to a payday fashion spree, buying a special gift, or are looking for some more specific, make sure you always incorporate the best deals around and find a voucher code here before you buy. Then, simply follow these steps and always shop happy!

  • Add your perfect products to your bag and when you’re ready to pay, hover your cursor over the shopping bag icon at the top of the page and click ‘Secure Checkout’
  • Select your delivery option or collect in store option from the drop down box on the right of the page
  • Enter the delivery postcode into the box provided, click ‘Check Delivery Options’ and choose your prefered delivery method
  • Click on the ‘Promotional Code’ link below the delivery options and enter your House of Fraser voucher code into the box provided and click ‘Add’
  • Your discounts will be added to your order total straight away!
  • Click ‘Checkout Securely’ to continue with the payment process and enjoy your savings!

House of Fraser promo code


House of Fraser Sales

A sale at House of Fraser is your opportunity to save even more on designer names, premium fashion and more. Kitting out your kid’s wardrobes and adding more style to your lovely home will always cost less with as much as 50% off selected lines! Whether you’re shopping for yourself, the family, or buying for a friend, a sale at House of Fraser lets you pick up little bits of luxury for much less. For savings of up to a massive 70%, look out for House of Fraser Blue Cross Sales throughout the year too. Sign up to the House of Fraser newsletter and you’ll find out when the next sales are and what offers are ending soon, as well as getting the first look at new lines!

House of Fraser Clearance Stores

Looking for a bargain when you shop at House of Fraser? Why not visit an outlet store and buy clothing and homeware for less! Find a House of Fraser Outlet and be amazed at the savings available on the quality products and biggest brands you love. The Outlet stores are located in Doncaster, Leicester and Swindon. Find out more about the stores using the online store locator here and go on a premium shopping experience that costs much less!

House of Fraser Sales


What does House of Fraser Sell?

Whether you’re shopping online or making a visit to your local House of Fraser store, you can buy clothing, home accessories, furniture, technology and gifts. Choose a department and start shopping today!

BeautyWomen's Fashion
BagsMen's Fashion
GiftsBaby and Child
HomeFurniture

Buying Guides

There’s so much on offer in the nation’s finest department store and sometimes we all need some inspiration and guidance to make sure we invest in the products that are right for us. For a helping hand when you shop online take a look at the online buying guides for menswear, women’s clothing, child and baby products, homeware, technology purchases and premium beauty. Click here to see how House of Fraser could help you choose between denim trends, find the right lingerie brands, learn about the latest technology updates or pick a foundation for your skin type.

House of Fraser Buying Guides

For men, there are extensive guides from finding the right jeans to a tie tying masterclass. Women can find out the right way to shop for lingerie and shapewear, as well as picking out the right seasonal pieces for an on trend wardrobe. Anyone with kids can use the guides to find out about the latest child safety products and ways to make their nursery fun and coordinated. There are great beauty guides covering everything from the basics of foundation to hair and fragrance tutorials. The experts at House of Fraser create features to guide you through your morning beauty regime and your party make up routines!

When you’re redecorating or decking out your new home, use House of Fraser’s online guides to help you choose technology, appliances, linen and furniture that reflect your stylish lifestyle. Read about coffee machine makes and glassware shapes, towel types and candle scents to create your dream home with House of Fraser.

House of Fraser shopping guides

If you find something you like in any of the guides, click through to the product and buy straight away to experience it for yourself.

For more of the helpful inspiration you need, see what’s happening on the House of Fraser YouTube channel and get inspired by home styles, fashion styles and striking life styles!

When you’re looking for even more inspiration, the House of Fraser blog is packed full of new product alerts, shopping guidance, exclusive interviews and the best advice for shoppers that love the premium experience. There are competitions for you to enter too! The blogging team always stay up to date on what’s hot and what’s new- from fashion to cooking! Read articles about the biggest and best brands at House of Fraser, as well as exclusive interviews with their favourite designers including Joseph Joseph, Laurence Llewelyn-Bowen and Christiane Lemieux. Click here to find out what’s happening in the world of House of Fraser right now.


House of Fraser Brands

For branded clothing for you and your family, quality homeware by knowledgeable designers and exquisite gift choices, shop from big brand names in your favourite department store. House of Fraser is well known as the place to find the biggest designers in one place. When you shop online, it’s easy to find the brands with the personality you admire and the quality you need. Shop for women’s and men’s fashion, beautiful designer bags and accessories, the finest beauty products, branded home items and electricals from the top technology brands on the market.

For the very best discounts on the brand names you love, start on the ‘Offers Summary’ page here and discover what discounts are available on designer fashion, premium beauty and luxury home products from the names you can trust.
Find an index of all of the brands available at House of Fraser here and start shopping for premium products the right way. If you want to know more about what’s behind House of Fraser’s designers, check out the videos on their YouTube channel, including this insider look at Jacques Vert accessories.

House of Fraser Own Brands

As well as being an established store name on the shopping promenades of the UK, House of Fraser’s own name takes pride of place on a selection of products online and in store. The own brand range includes beautiful accessories, lamps and more to add delicate touches to your home. Find the collection in the home department and enjoy the perfectly designed products from House of Fraser’s very own team. Having the House of Fraser brand stamp on your homeware means you are in good hands, with no cuts on quality and all of the prices staying affordable for you. Click here to shop for premium products from your favourite department store, at prices you’ll love.


Gifts

House of Fraser’s departments are the perfect place to start your gift shopping- whether it’s for Christmas presents, birthday gifts or just because! Everyone’s idea of a faultless gift is different, so House of Fraser have gathered a selection for any occasion to help you pick what’s right for your recipient. Shop in one of the following categories for premium gifts from House of Fraser.

Gifts for HimGifts for Her
Gifts for KidsGift Experiences
Gifts for the HomeWedding Gifts

Pick out perfumes and jewellery for her, a wallet or some cufflinks for him, or entertainment and toys for the children. Buy home gifts from trinkets to dining sets and the most fragrant candles and incense. Find the full range of gifts here and let House of Fraser help you choose a gift they’ll love and remember. If you’re ever stuck for ideas, or need to buy for a tricky customer, a House of Fraser gift card is a great present choice. They can spend their gift voucher on everything online and in store- so you’re really giving them their own little shopping spree!

House of Fraser Gifts

Where can I buy a House of Fraser gift card?

Buy your gift card in store or online here. Simply choose the gift card design you want to give to your loved one, pick an amount and arrange for delivery directly to them! You can also receive the gift yourself to pop into a card or give to them yourself. Give an amount up to £250 for a flexible present that pleases every time!


The House of Fraser App

Shop any day, anywhere, with the House of Fraser mobile app for your iPhone and iPad. Enjoy shopping with a difference whether you’re at home, in store or on the go with the easy to use app. From your iPhone or iPad the full collection is at your fingertips, as well as little extras to make your shopping experience even better. Use the shopping list, gift list and wish list tools to save your favourite items to your account and make sure you’re always ready for upcoming birthdays or special occasions. You can also search for a store near you, see what’s in stock, use the barcode scanner to find out more about products you spot at House of Fraser, or buy your size if it isn’t available in store. 

When you use the app, House of Fraser will make sure you’re the first to know about news and the latest promotions, as well as treats and special offers for VIPs that you won’t be able to refuse. Click here to find out more about downloading the app.


House of Fraser Delivery and Returns

No matter your needs, House of Fraser ensure that your order arrives when you need it, at a reasonable price. Choose from one of the following delivery options for shipping times to suit everyone.

  • Standard Delivery- Monday to Friday in 3 - 5 working days
  • Nominated Day Delivery- Monday to Sunday on your chosen day
  • Next Day Delivery- Monday to Sunday the next day
  • Next Evening Delivery- Monday to Sunday the next evening between 6pm - 10pm
  • Same Day Delivery- Monday to Friday between 6pm - 9pm
  • Collect+ Delivery- Monday - Saturday to a local convenience shop

House of Fraser know that sometimes you’re in a hurry, so have devised express delivery options to make shopping easier for you. If you want to receive your purchases the next day, you must complete your order before 7pm. For next day delivery in the evening, complete your order before midnight the day before. For anyone in a real rush, place your order before midday and your products will arrive at your door the same day between 6pm - 9pm! If you choose Collect+ and order before 7pm your order should arrive at the participating store of your choice the very next day. With convenience like this, you’ll always be prepared for a last minute party, spontaneous weekend away or forgotten birthday. There are some exclusions and delivery conditions so click here for more details.

House of Fraser Buy and Collect

Choose local convenience and arrange for your products to be delivered to your closest House of Fraser for you to collect. At the online checkout, select the ‘Buy and Collect’ option and your purchases will be sent to a House of Fraser store of your choice, for free! You’ll receive a notification via text message or email when your order is ready and you can collect it within 7 days before it will be returned. Always take your order confirmation or despatch note with you when you collect an order from store. If you order before 10pm your products will be available for pick up the next day- including weekends. 

Returns Policy

When you buy online you have up to 28 days to return your order if you change your mind. If your items are returned within 14 days after you received them, you will be refunded the full amount. However, after the initial 14 day period, you will be refunded with a House of Fraser eVoucher to be redeemed at House of Fraser. After 28 days of receiving your products you may not receive a refund. Return an unwanted item for free by post using the returns form and freepost label included with your order. Send your parcel back to House of Fraser at:

House of Fraser Online Returns
Apex Building, 
Northfield, 
Milton Keynes,
MK15 0DB

To return your item for free to a House of Fraser store, bring your receipt or despatch note along with your products to the relevant department and the in store team will be happy to help. Returning selected items, including furniture, large appliances, selected upholstery and other products have specific returns policies. There are also some terms and exclusion, so click here to find out everything you need to know about returning a product to House of Fraser.


In Store with House of Fraser

House of Fraser have grown rapidly since their beginnings over 100 years ago and now have a collection of department stores offering impeccable service for those that appreciate quality products. Shop at a House of Fraser in your local area and discover a wealth of fashion and homeware in person. 

Where is the nearest House of Fraser?

Use the House of Fraser store locator here to find a branch close to you. Enter your postcode or town name into the search box and click ‘Search’, or select a store from the list. You’ll be taken to a user friendly map, where you can see how many stores are in your local area and find out more about each one. Simply click on a pinpoint on the map and then ‘More Details’ to view the store’s dedicated information page. Find out how to get there, opening times, contact details and the store services available. You can also select a store from the list below the map.

House of Fraser store finder

What time does House of Fraser open?

Opening times vary from store to store but most House of Fraser department stores open between 9am - 10am Monday to Saturday and between 10:30am - midday on Sundays.
Find the opening times of a local House of Fraser using the store locator.

What time does House of Fraser close?

Closing times differ for each store but more House of Fraser stores close after 6pm on weekdays. On Sundays, stores generally close between 4:30pm - 6pm. Stores in larger cities stay open until as late as 8pm or 9pm on selected days and during busy periods. To find out when your local House of Fraser closes, use the online store locator.

The Restaurant at House of Fraser

The Restaurant and Café Zest are the in-house restaurants featuring in many of the House of Fraser stores around the country. Serving up hot and cold food and drinks, House of Fraser have made the right choice when it comes to getting you through a busy day in store. Visit your local House of Fraser to find exquisite coffees served by trained baristas, delicious lunch time bites and filling meals that reflect the quality of House of Fraser’s shop floors. You’ll find the restaurants by the Food Hall, where you can buy a range of gifts, deli foods and much more for you and your friends.

You’ll also find Caffè Nero and Segafredo coffee lounges near the food halls in selected stores to keep you fuelled when you’re on a shopping mission. To find out what options are available in your local House of Fraser department store, click here and search using the store locator tool. Pick up a voucher for the restaurant in your local House of Fraser and get a discount when you shop and when you dine! Click here to see what discounts are available right now from vouchercloud.


Other Services

Your Recognition Card

If you love House of Fraser and everything they have to offer, you need to add a House of Fraser Recognition Card to your wallet. The loyalty scheme offers you the chance to earn points every time you spend and then use your rewards on the things you love. As well as earning customer points to spend at House of Fraser, as a fan you’ll also receive some offers that only you can see. What’s more, members get birthday points, event invitations and much more! The exclusive members only offers available will make you feel like a real VIP. Get a card from your local store, register it online and start collecting your own rewards every time you shop with House of Fraser! Find out more about the recognition scheme here

Your Personal Shopper

House of Fraser want to make sure you feel good no matter what the occasion or day of the week is! A personal shopping experience at your favourite department store is the perfect way to get the guidance and inspiration you need to look and feel great. Whatever the reason for your fashion dilemma, the stylists know where to look in store and what could work for your shape and mood. Let the personal shopper take you through the store and find the outfit for you- whether it’s a wedding guest outfit, holiday wardrobe, smart suit, or general wardrobe update you’re after, there’s a session catered for you. An appointment with an in store stylist is free and between 1 - 3 hours long depending on your appointment type. Book your shopping experience by calling 0344 800 3780 or book online here and let House of Fraser guide you one step closer to your own fashion heaven.

Your Wedding List

House of Fraser are here to help you along your road to the perfect wedding day. The wedding list service covers everything from a personalised service when you choose your gifts, to a guest buying report and special delivery straight to your door whenever is convenient for you. Make the experience fun with your personal wedding concierge, who can meet you in store to take you through the perfect wedding items available. Alternatively you can create your list over the telephone or online. Register for your wedding list in store or online here today. You can manage your list online and send your guests to the electronic list so they can choose something they know you’ll love. When you decide to create your list with House of Fraser you’ll get extra perks, including a bride and grooms store discount and beauty treatments and consultation offers for the bridal party. Click here to find out more about House of Fraser’s wedding lists.


Getting Social with House of Fraser

House of fraser facebook     House of Fraser Twitter     House of Fraser Youtube     House of Fraser Google Plus     House of Fraser instagram     House of Fraser Pinterest


Contact House of Fraser

Getting in contact with House of Fraser can be quick and is always easy. Call, write, email or pop in to your local store. Whether you have a query regarding a product, order or a store, the customer services team will find a way to help. Send your comment or query online using the email contact form here. Simply complete the form with your name and contact details, as well as a message and your order number if applicable. Choose an enquiry topic from the drop down list and send your message to the team, who will get back to you with an answer.

Alternatively you can chat to House of Fraser customer services using the web chat tool! Send instant message questions to the team who will reply to you via the online chat system. The knowledgeable staff are on hand to make sure you can order the items you love without any hassle. You can also telephone or write to House of Fraser if you’d prefer.

Telephone House of Fraser

0345 602 1073

Write to House of Fraser

House of Fraser Customer Services
Granite House, 
31 Stockwell Street, 
Glasgow, 
G1 4RZ

The customer care team are available between 8am - 10pm Monday to Friday and between 9am - 10pm on Saturdays and Sundays. If you need help out of hours you might find your answer on the comprehensive help pages here. To find the contact details of your local high street House of Fraser use the store locator.


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