TUI Discount Code & Promo Code September 2026

FAQs from TUI

Does TUI offer an NHS discount?

Yes, TUI does offer a special discount for NHS staff. To access it, you'll need a valid NHS email address when making your booking. It's a simple way for healthcare workers to save on a holiday. Check tui.co.uk for the current discount amount and any terms that apply.

How do I use a discount code on TUI's website?

1. Choose your holiday on tui.co.uk and add any eligible extras, such as room upgrades or TUI Airways flight add-ons, which can count towards minimum spend requirements. Note that extras like insurance do not count.
2. Proceed to the holiday payment page.
3. Enter your code in uppercase in the discount code field.
4. Confirm the saving has been applied before completing your booking.

Only one code can be used per booking, so make sure you're applying the most valuable one available to you.

What is TUI's Price-Match Promise?

TUI's Price-Match Promise means that if you find the same package holiday cheaper elsewhere within 72 hours of booking, TUI will match the price. To qualify, the alternative holiday must meet all of the following criteria:

• Departs from the same airport on the same day, on the same TUI flight number
• Offers the same hotel, board basis, and room type
• Covers the same duration and number of passengers
• Includes transfers and at least the same baggage allowance

To make a claim, fill in the online form and attach a screenshot of the cheaper price. If approved, TUI will either discount your booking or refund the difference within 14 days. Note that Marella Cruises, Crystal Ski, TUI River Cruise bookings, and holidays with third-party airlines are excluded.

Are there free kids' places available on TUI holidays?

Yes. TUI has thousands of free kids' places available on selected holidays worldwide. The free place covers your child's flight and standard board basis. You'll need a minimum of two full-paying adults per room, and only one free child place applies per room. Children must be up to 16 years old on TUI package holidays. Use the free child place finder on tui.co.uk to browse eligible options.

Can I book a TUI holiday with a low deposit?

Yes. TUI lets you secure certain holidays with a low deposit from as little as £125 per person on cruise bookings, and pay the balance over time using a Direct Debit scheme. It's a handy way to lock in a deal without paying everything upfront. Check the specific holiday listing for deposit requirements, as these can vary.

What's included in a TUI package holiday?

All TUI package holidays with TUI Airways include flights, luggage, transfers, and accommodation, along with 24-hour support while you're away and both ABTA and ATOL financial protection. If your package flies with a partner airline rather than TUI Airways, it's worth checking the specific deal for what's included.

What are the cancellation charges for TUI holidays?

Cancellation charges depend on how far in advance you cancel. For holidays flying with TUI Airways as part of a package, the charges are:

• 70 or more days before travel: loss of full deposit
• 69 to 63 days: 30% of total booking price
• 62 to 49 days: 50% of total booking price
• 48 to 29 days: 70% of total booking price
• 28 to 15 days: 90% of total booking price
• 14 to 0 days: 100% of total booking price

Your deposit is non-refundable even if the calculated cancellation charge is lower. If TUI cancels your holiday, you won't be charged any fees. You can also make changes to your booking for a low fee up to 28 days before you travel.

What is the myTUI account and how does it help me save?

myTUI is TUI's free loyalty account that gives you access to exclusive handpicked deals not available to non-members. Once signed in, you'll find a Deal of the Week published every Tuesday, plus special promotional codes, including the solo traveller discount code worth £100 off per booking. New codes are released regularly, especially around events like Black Friday, Easter, and bank holidays. Registering is free and takes just a few minutes on tui.co.uk.

Are there any hidden fees or fuel surcharges on TUI holidays?

No. TUI is clear that there are no hidden costs or fuel surcharges added to package holiday prices after you've booked. The price you see is the price you pay. It's fixed from the point of booking, which makes budgeting for your trip much simpler.

How do I contact TUI's customer support team?

There are several ways to get in touch with TUI:

• Phone: call 0203 451 2688
• Online: log into your Customer Account or use Manage My Booking on tui.co.uk
• In store: visit a TUI retail store using the shop finder on their website
• While travelling: 24-hour support is available on all TUI package holidays

How to Save Money on TUI Holidays

TUI makes it genuinely straightforward to save, whether you're after a family beach holiday, a cruise, or a last-minute escape. From discount codes and free kids' places to loyalty perks and flexible payment options, there are plenty of ways to keep costs down without compromising on the experience. Here's a practical guide to getting the most from your TUI booking.

How to Use a TUI Discount Code

Applying a TUI discount code takes just a few steps. Here's how to do it:

1. Head to tui.co.uk and search for your chosen holiday, cruise, or flight.
2. Select your preferred package and add any eligible extras, such as room upgrades or flight add-ons, which can count towards minimum spend requirements.
3. Proceed to the holiday payment page during the booking process.
4. Enter your code in uppercase in the discount code field. Codes are case-sensitive, so double-check before applying.
5. Confirm the saving has been applied before completing your booking. Only one code can be used per booking.

Current Discount Codes and Offers

TUI regularly runs a range of promotional codes across different holiday types. Here's a summary of what's currently available:

• £400 off Walt Disney World holidays: enter code DISNEY400 on selected Florida hotel packages including TUI Airways flights, for arrivals between 3rd January and 19th December 2027. Valid on new bookings made before 4th November 2026. Available on tui.co.uk and in TUI retail stores.
• £100 off last-minute holidays: use code SAVE100 to save on a spontaneous booking. Subject to availability.
• £200 off selected cruises: save on sailings departing between 1st October 2026 and 31st January 2027, with a minimum duration of 7 nights. Valid on new bookings made before 30th June 2026. No minimum spend applies.
• £100 off a Marella Cruise of the Week: a weekly rotating offer on a selected Marella sailing. Enter code CRUISE in uppercase at the payment stage. Applies to new bookings only and excludes cabin only.

Terms and conditions apply to all codes. Offers are subject to availability and may be amended or withdrawn at any time without notice. Only one discount code can be used per booking.

Member Perks and NHS Savings

myTUI Account: Exclusive Deals Every Week

Creating a free myTUI account is one of the easiest ways to access deals that aren't available to the general public. Once you're signed in, you'll find handpicked offers tailored to your preferences, plus a Deal of the Week that drops every Tuesday. It's also where solo travellers can access their unique £100-off code for bookings with a minimum spend of £800.

New promotional codes are published regularly, particularly around events like Black Friday, Easter, and bank holidays, so it's worth checking in frequently or signing up to TUI's email newsletter to stay in the loop.

NHS Discount on TUI Holidays

TUI offers a special discount for NHS staff. To access it, you'll need a valid NHS email address when booking. It's a straightforward way for healthcare workers to save on a well-earned break, and it applies across TUI's holiday range. Check tui.co.uk for the latest NHS discount details and any minimum spend requirements that may apply.

Free Kids' Places on Selected Holidays

Families can make a significant saving through TUI's free kids' places scheme. Thousands of holidays worldwide are eligible, and the free place covers your child's flight and standard board basis, not just the room. A few things to keep in mind:

• One free child place is available per selected hotel room, apartment type, or villa.
• A minimum of two full-paying adults is required per room.
• Children must be up to 16 years old on TUI package holidays.
• Other children in the booking must pay the full price.
• Use TUI's free child place finder on tui.co.uk to browse eligible holidays.

All-Inclusive and Bundle Deals

Choosing an all-inclusive holiday is one of the most reliable ways to control your holiday spend. With meals, snacks, and drinks included in the price, there's far less to worry about once you arrive.

Marella Cruises

TUI's Marella Cruises are all-inclusive as standard, covering breakfast, lunch, dinner, snacks, and drinks throughout your sailing. It's a great option if you want to set your budget before you leave and enjoy your trip without watching every penny.

TUI River Cruises

TUI River Cruises go even further. Your flights, transfers, three meals with drinks per day, tips, and luggage allowance are all bundled into the package price. For families or couples looking for a stress-free holiday where the budget is fixed from the start, these options offer excellent value.

All TUI package holidays with TUI Airways also include flights, luggage, transfers, and accommodation, along with 24-hour support and ATOL protection, so you're covered from the moment you book.

Seasonal Sales and Last-Minute Deals

TUI runs regular sales throughout the year, with some of the strongest savings available on last-minute and seasonal bookings. Currently, you can find:

• Up to £650 off last-minute holidays: based on 2 adults, travel by 31st August. Terms and conditions apply.
• Last-minute Marella Cruises from £959pp for 7-night sailings in July 2026, and from £1,219pp in August 2026.
• Christmas holidays from £986, including Christmas market trips and Canaries sailings from £949pp for November to December 2026.
• Summer 2027 packages from £832, with early booking options available now.

TUI also runs a Travel Money Rate Sale periodically, offering reduced margins on online foreign currency purchases and Multi-Currency Card reloads. Keep an eye on tui.co.uk for the next sale window.

Flexible Payments and Low Deposits

You don't need to pay for your holiday in full upfront. TUI lets you secure your booking with a low deposit from as little as £125 per person on cruise holidays, and spread the remaining cost via a Direct Debit scheme. This makes it easier to plan ahead without a large initial outlay, whether you're booking a summer 2027 package or a last-minute winter escape.

TUI also operates a Price-Match Promise: if you find the same package holiday cheaper elsewhere within 72 hours of booking, TUI will match the price. The comparison must be like-for-like, covering the same flight, hotel, board basis, duration, and passenger details. Submit a claim with a screenshot showing the lower price, and TUI will review it and either discount your booking or refund the difference.

Get in Touch with TUI

If you need help with a booking or have a question about an offer, TUI's customer support team is available through several channels:

• Phone: 0203 451 2688
• Online: via your Customer Account or Manage My Booking on tui.co.uk
• In store: use the TUI shop finder to locate your nearest retail store
• While you're away: 24-hour support is included on all TUI package holidays