The Eventim Group is the largest global ticketing service, operating in 26 countries, selling around 120 million tickets for around 200,000 events every year. With so much choice on offer, you’ll find something to fill every weekend if you’re into live entertainment. If you’re based in the capital, you might want to browse for events at the Hammersmith Apollo. If you’re abroad and you know your favourite act is headlining a festival in the city you’re visiting - simply add the name of the band or the city in the search box at the top of the website, click go, and a list of options and ticket prices will appear immediately.
Whether you want to sit down and be immersed in a performance of Annie the musical, or stand up and have a dance around to Anastacia, Eventim is sure to satisfy your personal taste at a very affordable price. And if you like to review your experiences, you’ll find the Fan Report page of the website a great place to vent your opinions and see what other people are saying about the gig you’ve got tickets for.
- Go to the vouchercloud website and pick your code.
- Click through to the Eventim website and browse for your show of choice.
- Add it to your shopping cart and go to the checkout when you’re ready.
- On this page, you’ll find a drop down menu labelled ‘redeem voucher’, add your code and click the arrow symbol.
- Fill out your delivery details.
- Add your payment details and complete the transaction.
Sign up to the newsletter and you’ll be alerted to the latest entertainment news and Eventim competitions.
Is there an Eventim app?
Yes, download it from Google Play or Apple App Store and then you’ll be able to select your seat with Seatmap, set ticket alarms so you don’t miss your favourite acts and filter the events so you only see events that interest you.
Can I get an Eventim collectors item ticket?
Yes, it’s called FanTicket and it's a high quality, event-specific designed collectable ideal for those who like to keep their event memories as a physical memento. These special tickets are available online and via the call centre - retaining the security features of the thermal Eventim tickets.
Can I cancel an Eventim ticket?
Unfortunately, you can’t cancel, refund, exchange or add more tickets once an order has been placed. Please check your order carefully before confirming any bookings.
You can write to Customer Services:
Eventim Customer Services
PO Box 65833
Or, you can call 0333 344 6250 (Monday to Friday - excluding public holidays) 9am to 5pm.
Closed Saturdays and Sundays.
When you choose to order using TicketDirect you can open and print your tickets as soon as you have completed your order. You can also retrieve your order through My Eventim and reprint it if necessary.
If you choose a home or work delivery option, tickets will be dispatched as soon as they become available and will be delivered by Royal Mail ‘special delivery’, or ‘secure international delivery’. If you live close by to the venue, you can choose the ‘venue collection’ method. More details about delivery can be found on the Eventim help pages.
It is not possible to return tickets, Eventim does not have a returns policy.
Every venue will have different opening times, so we suggest you check the start time on your ticket or call the venue for more details.