Saving time, money and being energy efficient isn’t as impossible as it may sound now with First Utility. Committed to sharing insight and innovation with every customer so that you can enjoy a seamless service for a fraction of the usual cost - this is your ticket to a smarter home. Whether you’re searching for a gas and electricity plan, or for superfast broadband, you’ll be able to witness quality and convenient services that are designed to improve your everyday.
Switching to a First Utility Energy plan will let you access money-saving tools to make managing your energy far easier. First Utility is swiftly rolling Smart Meters out to all customers too, for even greater insight on how you spend your energy. Committed to customers and to giving back to the community too, First Utility believes that all businesses should contribute positively to society which is why reducing its carbon footprint is a priority, as is supporting charities such as the NSPCC. The blog is a great means of finding out more about this energy and broadband provider with a difference, and it’s clear that when you choose First Utility, you’re putting yourself first too.
Choose an offer and click ‘Shop Now’ to browse the First Utility services. Click ‘Get a Quote’ on a plan for you and continue to answer any questions. Choose a plan from the results to start the payment process and discounts will be included where a code wasn’t necessary.
Refer a friend to First Utility and you’ll reap more benefits while they enjoy lower energy bills too!
Should I tell First Utility if I move home?
Do ensure that you contact First Utility with details of your new address, moving date and final meter readings to ensure that your bill is accurate.
How do I read my First Utility meter?
From left to right, including any zeros, but do be sure to refer to the meter reading information online.
What is the First Utility warm home discount scheme?
This scheme was put in place to help customers in need of more support with energy bills over the winter period, check if you are eligible for this scheme this year.
When you register, you will be emailed details about your new account and its online features. The entire switching process takes roughly three weeks and you can refer to the virtual assistant to see the status of your switch too.
On switching, you will have a 14 day cooling off period to be sure that you have chosen the right plan for you. Should you wish to cancel your sign up, you can use the link in the email sent to you at the start of your registration.
Use the First Utility live chat or search for your query via the help pages.