FAQs from Hotter Shoes
Does Hotter Shoes offer free delivery?
Good news, delivery is free on spends over £100 at Hotter Shoes.
For orders under £100 standard delivery fee of £3.95 applies.
Next day delivery applies to some products at Hotter Shoes, see the website for more info.
How can I redeem a Hotter Shoes discount code?
Scroll through our brilliant Hotter Shoes deals. Click on the blue button for the one you want—it’ll say either ‘get code’, ‘get reward’, or ‘view discount’. If there’s a code for the offer, it’ll be copied to your clipboard, and you'll be redirected to Hotter Shoe’s website to complete your order.
Can I request a Hotter Shoes catalogue?
Yes, simply fill out the form on the ‘request a catalogue’ page of the website.
Is there a Hotter Shoes fitting guide?
Yes, there’s a series of guides and videos on the website to help you get the best fit for your Hotter shoes.
This shoe brand for savvy shoppers earned The Queen’s Award for Enterprise a few years ago, and it’s easy to see why Hotter continues to please customers with its innovative footwear technology. Hotter footwear is sold through 70 Hotter stores and more than 200 independent retailers nationwide. Hotter keeps its production here in the UK, so its shoes are reasonably priced and are finished to a very high quality. Hotter caters for feet of all shapes and sizes, and includes wide and slim fits for men and women.
As well as men and women’s shoe categories, you can shop for ‘Originals’, ‘Accessories’ and ‘Holiday Shop’ on the website. Keep your eyes peeled for clearance items, which you’ll save even more money on. If you’re going on holiday soon, it’s worth browsing the Beach Life pages, as some products are two for one, so you’ll have shoes to match every outfit!
- Find your codes on vouchercloud
- Click through to the Hotter Shoes website and start shopping for discounts
- Add items to your basket and go to checkout when ready
- Fill in the promotional codes box and click ‘apply’
- Proceed to secure checkout, fill in your bank details
- Complete the transaction
Sign up for exclusive emails that give you access to discounts, offers and Hotter news.
Find out about technology used in Hotter Shoes
The Hotter Pyramid technology is explained on the website.
Call free on 0800 083 8490 to speak to a Hotter customer representative.
Calls will be taken during these hours:
Monday To Friday: 8am - 10pm
Saturday: 9am - 10pm
Sunday: 10am - 10pm
Bank Holidays: 9am - 5pm
You can write to:
Hotter Comfort Concept
2 Peel Road
Allow up to 5 working days for delivery within the UK of in-stock items, and up to 10 days for international deliveries.
For deliveries within the UK post and packing is £4.95 per order.
For the rest of the world postage and packing is £12.50 per item.
Click and collect from Hotter stores is free of charge.
Hotter offer a return service for all UK orders. If you wish to exchange your goods, the return shipping is free, however, if you are returning them for a refund using Hotter's prepaid service, you will be charged £2.50 to cover costs.
Use the handy ‘store locator’ to track down the opening times for the store you wish to visit.