FAQs from Mobile Phones Direct
How can I use a Mobile Phones Direct voucher code?
Browse our list of Mobile Phones Direct deals and when you’ve found one you want to redeem, select the blue button next to the deal, which will say ‘get code’, ‘get reward’, or ‘view discount’. You’ll then be redirected through to the Mobile Phones Direct website with your code automatically copied, so you can complete your purchase.
Can I trade in my old phone for a new model with Mobile Phones Direct?
Yes, you can opt to trade in your current phone and receive a discount off your order. This option is available wherever you see ‘Apply Trade-In’.
Can I get free delivery at Mobile Phones Direct?
Yes! Free delivery is available for most products.
Mobilephonesdirect has been operating for over 25 years and has served over 1 million customers in that time. With an awe-inspiring range of handsets, bundles and SIM-only deals, its selection really is something to phone home about. You can shop by product type if you know what you’re looking for, or by network if you’re committed to Three, EE or Vodafone. You can even shop by brand and operating system, perfect for all the Apple aficionados and Sony supporters out there.
EE customers will be glad to know about a section dedicated to EE upgrades and Mobilephonesdirect’s blog is full of useful info on the latest phones and tips on how to get the most out of your plan. In fact, customer satisfaction is a key part of this brand, as you can see from its ‘Great’ rating from independent review aggregator Trustpilot. All the signals point to this being one heck of a good place to sort out your phone stuff so give them a call today!
- Click on the offer of your choice at vouchercloud and copy the code if provided
- Follow our link to the Mobilephonesdirect website and browse for your product
- Click on it then select ‘Buy’ then ‘Checkout Securely’
- In your basket, enter the promo code in the box beneath your order and click ‘Apply’
- Click ‘Proceed to Checkout’ to complete your purchase
- Any offers which don’t require a discount code will be applied automatically
Check out Mobile Phones Direct’s sale section for some great deals!
Phone insurance with Mobile Phones Direct
You can add this at the checkout. It costs £9.99 per month and is provided by Citymain.
Phone: 0345 470 4000
Contact form here
Orders placed Monday-Saturday before 8pm will be delivered free the next working day subject to successful credit check and availability.
You can return your purchase within 14 days of receipt to receive an exchange or refund. Items must be in original condition and packaging, with protective film still applied to the handset. This applies to gifts as well as handsets. If your handset arrives faulty, you can return it within 30 days. Contact customer services to initiate a return. Full policy here.