FAQs from O2
How do I use a O2 promo code?
Check out the O2 offers available. Click on either the blue ‘get code’, ‘get reward’, or ‘view discount’ button for the offer you want to redeem. You’ll then be taken through to the O2 website. If your deal has a code, it’ll be automatically copied to your clipboard.
Can I get an O2 student discount?
Absolutely, you’ll find it right here.
Can I recycle my old device with O2?
Yes! O2’s recycle scheme will give you a quote for your phone in seconds.
There are good networks, and then there’s O2. With 25 million customers and the highest customer satisfaction of any mobile provider (as rated by ofcom), O2 is the undisputed king of the mobile service providers. Just a quick glance at their website, rated Website of the Year 3 years running, and you’ll see why. Their large collection of devices means you’re sure to find the phone that’s right for you. But the hardware selection doesn’t end there, O2 leads the way in providing great deals on tablets, smart-watches and fitness trackers too, so you can get the latest tech innovations for less.
O2 is committed to helping you get even more out of your phone with a variety of apps. You can track your usage, monitor your network coverage, access exclusive Priority Offers and control your home when you’re on the go with O2’s app selection. Get more out of your phone with O2.
- Select your offer on an O2 device or package deal from vouchercloud
- Copy the discount code if provided
- Follow our link to the O2 website and browse your goods
- Choose your tariff and any extras for your bundle
- Go to basket
- Click ‘got a promo code?’ and enter your code
- If no code is needed, the discount will be applied automatically
O2’s Like New section means you can get the handset you’ve always wanted whilst saving plenty of cash for the things you love.
O2’s coverage is consistently brilliant, and their coverage checker means you can keep tabs on what you can get in your area.
Issues with Your O2 Phone
Don’t sweat! O2’s handy gurus are there to help. You can contact them online, in store or on twitter and they’ll be happy to help you get your phone back to its best.
Refresh Your Contract with O2
Of course. In fact, O2 Refresh will give you 25% off your remaining contract when you upgrade.
Delivery is free on all devices, sims and accessories. Plus, if you order before midnight Sunday - Thursday, you’ll get your device the next working day.
If your device develops a fault within 30 days, you’ll get a brand new replacement or your money back. If it’s been more than 30 days, some charges may apply.
Additionally, if you change your mind about your product, you can return or exchange it within 14 days, no questions asked.
Phone on 0344 8090202
Live Chat to an O2 Guru via the O2 website
Or write to:
O2 Correspondence Team
PO BOX 694