Since 1997 Virgin Trains have been bringing the best of public transport services to England, Scotland and Wales. With steadily increasing rates of punctuality, Virgin Trains have also countered the issue by launching a train delay refund scheme. With a range of perks from their new entertainment system, powered by BEAM, to a legion of luxuries available with first class travel, Virgin Trains can cater to all crowds. Also conscious of the growing environmental concerns, Virgin Trains are working laterally to ensure their carbon footprint and environmental impact are at as low a level as possible. From reducing CO2 emissions all across the company to nominating ‘Green Champions’ with independent conservation initiatives, Virgin Trains are dedicated to the most ethical travel possible.
Customer comfort is a priority with Virgin trains, and whether you’re hoping to get some work done, or looking to relax, Virgin have the facilities to ensure you get the right experience out of your journey. With plugs at every seat, free wifi, roomy tables, and a food and drink cart, you’re sure to have the conditions you need for a journey that suits your needs.
- Select your Virgin Trains discount code on vouchercloud
- Follow the link through to the Virgin Trains website
- Select your outward station, your destination and your train time
- Take note that the discount might be referring to journeys you’ll have to book a few days in advance
- Select your journey and enjoy your automatic discounts
Make group bookings in advance for top savings on your journey
How do I use Virgin Train's Fast Ticket Collection service?
To collect your ticket in-station you'll need the 8-digit code and the card used to make the booking. You then go to any of these stations within 2 hours of booking online and use the self-service machine.
What do I do if I've left an item on a Virgin Trains carriage?
Call 03331 031 031 or check out Virgin Trains' lost property page for more info.
How do I claim compensation for a disrupted Virgin Trains journey?
If you booked an Advance ticket for a full point-to-point journey then you're covered by an Automatic Delay Repay scheme. For more information on disrupted journeys click here.
How can I buy a Virgin Trains ticket using my card for another traveller?
You will either need to accompany the traveller to a self-service machine or have your ticket delivered by post.
For booking enquiries click here or call 0344 556 5650.
For assisted travel click here or call 0800 158 123.
For feedback and other general enquiries click here.
The Virgin Trains' helpline is open 8am - 10pm all week round.