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FAQs from Lulus
What's the best discount available for new Lulus customers?
New customers can save 20% on their first order by creating an account and using the welcome code. This is one of the most generous first-time discounts in fashion retail and applies to full-price items across their range.
How can I get free shipping at Lulus?
The easiest way to get free shipping with no minimum spend is by using the Lulus mobile app, which removes shipping costs entirely for UK customers. Love Rewards members also get free international shipping as a membership perk.
Can I combine Lulus promo codes with sale items?
Yes, many Lulus promotional codes can be applied to already discounted sale items, though you can't combine multiple codes on the same order. This means you can often get extra savings on pieces that are already reduced.
What benefits do I get with Love Rewards membership?
Love Rewards members enjoy several exclusive benefits:
- Double points on their first purchase
- Free international shipping to the UK
- Exclusive access to member-only promotions once they earn 300 points in a year
- A birthday gift when you add your birth date to your profile
How does the Lulus referral programme work?
When you refer a friend who makes their first purchase of £40 or more, they get £15 off their order and you receive £15 credit for future purchases. It's a generous programme that benefits both you and your friends.
Are there student discounts available at Lulus?
Yes, Lulus offers special discounts for students. You'll need to visit their dedicated student discount page to find out the current offer and complete any verification requirements.
What's the difference between email and text sign-up offers?
Both email and text sign-ups offer 15% off your next order for first-time subscribers. The text option includes a fun 'Spin to Win' feature where you could win between 5% and 15% off instead of the standard discount.
Can I use buy now, pay later options at Lulus?
Yes, Lulus accepts both Klarna and Afterpay at checkout. These services let you split your purchase into manageable instalments, making it easier to budget for your fashion purchases.
How often does Lulus add new items to their sale section?
Lulus regularly updates their sale section with new discounted items. You can find dresses under £40, tops under £25, and shoes under £40, with additional promotional codes sometimes offering extra discounts on these already reduced prices.
What's special about shopping through the Lulus app?
The Lulus app offers free shipping with no minimum spend requirement for UK customers, which isn't available on the website. You'll also get access to occasional app-only deals and a more streamlined shopping experience.
Smart Ways to Save at Lulus
From generous first-order discounts to app-exclusive perks and a rewarding loyalty programme, Lulus offers plenty of opportunities to save on their trendy fashion pieces. Whether you're after a special occasion dress or updating your everyday wardrobe, these money-saving strategies will help you get more for less.
How Do I Use a Lulus Discount Code?
- Add your chosen items to your shopping basket
- Proceed to checkout when you're ready to complete your order
- Look for the promo code box during the checkout process
- Enter your valid Lulus code - codes aren't case sensitive
- Apply the code to see your discount reflected in the total
- Complete your purchase and enjoy your savings
First-Time Shopper Benefits
New Customer Savings Worth 20%
New to Lulus? You're in for a treat with their generous welcome offer. Create an account and you'll unlock 20% off your first order with a special new customer code. This discount applies to full-price items and gives you a brilliant introduction to their range of dresses, tops, and accessories. It's one of the most generous first-order discounts you'll find in fashion retail.
Newsletter and Text Sign-Up Rewards
Lulus rewards subscribers with immediate savings and ongoing perks. Sign up for their email newsletter and you'll receive 15% off your next order, plus you'll be first to hear about new arrivals and exclusive offers. Their text service offers the same 15% discount for first-time subscribers - simply text 'LULUS' to 54858.
For a bit of fun, try their 'Spin to Win' feature when signing up for texts. You could win anywhere from 5% to 15% off your order, making it an entertaining way to unlock savings whilst staying updated on their latest deals.
Loyalty and Rewards
Love Rewards: Lulus' Free Loyalty Programme
The Love Rewards programme is packed with benefits that make regular shopping more rewarding. Membership is completely free and comes with several money-saving perks:
- Double points on your first purchase after joining
- Free international shipping for UK orders
- Exclusive promotions once you earn 300 points in a year
- Birthday gift when you add your birth date to your profile
The programme focuses on exclusive access rather than complex point redemption, making it straightforward to enjoy the benefits without complicated calculations.
Refer Friends and Earn £15 Each
Lulus' referral programme is genuinely generous - both you and your friends benefit. When you refer someone who makes their first purchase of £40 or more, they get £15 off and you receive £15 credit for future orders. It's a win-win that rewards you for sharing your fashion finds with friends.
Special Discounts and Offers
Student Discounts Available
Students can access special discounts at Lulus, though you'll need to visit their dedicated student discount page for full details and verification requirements. This adds to the brand's appeal for younger shoppers looking to stay stylish on a budget.
App-Exclusive Benefits
Download the Lulus app for some handy perks that aren't available on the website. The biggest benefit is free shipping with no minimum spend - a significant advantage for UK customers who prefer to make smaller, more frequent orders. The app also features occasional exclusive deals that you won't find elsewhere.
Sale Section and Clearance Offers
Lulus' sale section is worth checking regularly, with impressive discounts across their range:
- Dresses under £40
- Tops under £25
- Shoes under £40
- Wedding guest pieces under £40
Keep an eye out for promotional codes that offer extra discounts on sale items - these can bring already reduced pieces down to brilliant prices. Some sale items can drop dramatically with the right code applied.
Payment and Shipping Options
Flexible Payment Options
Make your budget stretch further with Lulus' buy now, pay later options. Both Klarna and Afterpay are available at checkout, letting you split purchases into manageable instalments without interest when you pay on time.
Shipping Information
Lulus offers shipping to the UK with the following options:
- Free shipping with no minimum when using their mobile app
- Free international shipping for Love Rewards members
- Standard international shipping rates apply for non-app orders
The app remains the best way to avoid shipping costs entirely, making it particularly valuable for UK shoppers.
Contact Lulus Customer Service
Need help with your order or have questions about current promotions? Lulus customer service is available through multiple channels. You can use their live chat feature or visit their customer service page for comprehensive support. Their team can help with everything from sizing queries to applying discount codes.