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FAQs from PrettyLittleThing
Can I use a PrettyLittleThing discount code on sale items?
Generally, promo codes don't apply to items already marked at red sale prices, beauty products, or PLT Premium items, unless the specific offer states otherwise. Always check the terms of the code before applying it at checkout.
How do I get the PrettyLittleThing student discount?
You can access the PrettyLittleThing student discount by verifying your student status through Student Beans. Once verified, you'll receive 12% off eligible orders. Recent graduates may also qualify, so it's worth checking even if you've recently finished your course.
How many discount codes can I use per order?
Only one promotional code can be used per order. You can also use up to five e-gift voucher codes alongside a promo code, but only one discount code is permitted at a time.
What is PLT Royalty and is it worth it?
PLT Royalty is an annual membership that gives you unlimited express shipping for 12 months, removing the per-order delivery cost. In the US, it's currently available for east coast registered shipping addresses only. Given that express shipping normally costs $7.99 per order, the membership can pay for itself if you shop regularly.
How much does it cost to return an item to PrettyLittleThing?
US returns cost $7 per parcel when you use the official PLT returns portal, which is lower than the standard $10 return fee. Returns must be made within 28 days of receiving your order, and items must be unworn, unwashed, and have all tags attached.
Can I get extra money back when I return something to PLT?
Yes. If you choose store credit instead of a refund to your original payment method, PrettyLittleThing will add an extra 10% on top of your refund value. For example, a $50 refund would become $55 in store credit. Note that this bonus doesn't apply if your original purchase was made using store credit or a gift card.
Does PrettyLittleThing offer buy now, pay later?
Yes, PLT supports several flexible payment options:
- Afterpay: 4 interest-free payments, available on orders over $35 for US billing addresses.
- PayPal Pay in 4: Split orders between $30 and $1,500 into 4 interest-free payments.
- Klarna: Available at checkout on the main site (not available through the PLT app).
What is the 5 dresses for $50 deal at PrettyLittleThing?
PrettyLittleThing offers a bundle deal where you can pick up five selected dresses for a total of $50. The styles in this offer are made from surplus fabric, so availability may vary. It's a solid option if you're looking to add everyday pieces to your wardrobe at a low cost per item.
Does PrettyLittleThing have an extended returns window over Christmas?
Yes. For orders placed between 7 November and 5 January, PLT offers an extended returns window. You can create a return up until 23:59 on 5 January, giving you more flexibility if you're buying gifts or shopping during the festive season.
Are there any items I can't return to PrettyLittleThing?
Yes, certain items cannot be returned for hygiene reasons. These include:
- Pierced jewellery (if the packaging or seal has been removed)
- Underwear and swimwear (if the hygiene seal has been removed)
- Beauty and grooming products (if opened or the protective seal is broken)
- Accessories
All other items must be returned unworn, unwashed, and with tags attached within 28 days of delivery.
How to Save Money at PrettyLittleThing
PrettyLittleThing makes it easy to shop the latest trends without overspending, if you know where to look. From stacking a PLT discount code on top of sale prices to unlocking student perks and flexible payment plans, there are plenty of ways to keep your basket total in check. Here's everything you need to know to shop smarter.
How to Use a PrettyLittleThing Discount Code
Applying a promo code at checkout is straightforward. Follow these steps to make sure your discount is applied correctly:
- Browse the PrettyLittleThing website and add your chosen items to your bag.
- Head to your bag and click to proceed to checkout.
- Look for the promotional code box on the checkout page.
- Type your code in capital letters, with no spaces, exactly as shown.
- Click apply and check that the discount has been deducted from your order total before completing your purchase.
Keep in mind that only one promotional code can be used per order, and codes don't apply to beauty products, PLT Premium items, or items already marked down to red sale prices, unless the offer specifically states otherwise.
Current Deals and Sale Offers
PrettyLittleThing regularly runs sitewide sales with significant reductions across clothing, footwear, and accessories. Right now, there's up to 70% off across the site, and shoppers can apply today's valid PLT discount code at checkout for an extra 25% off on top of those already-reduced prices, making it one of the better times to stock up on pieces you've had your eye on.
There's also a 5 dresses for $50 bundle deal available on selected styles, which are made from surplus fabric. It's worth checking this section if you're after everyday wardrobe staples at a low cost per item.
More Ways to Save at PrettyLittleThing
PrettyLittleThing Student Discount
Students can access an ongoing 12% discount on eligible PrettyLittleThing orders by verifying their status through Student Beans. Once verified, the discount can be applied to your purchases, and in some cases it can be stacked with sale prices on qualifying items, which adds up to a meaningful saving over time. Recent graduates may also be eligible, so it's worth checking even if you've just finished your studies.
PLT Royalty: Unlimited Shipping for a Flat Annual Fee
If you order from PrettyLittleThing frequently, the PLT Royalty membership could save you a significant amount on delivery costs over the course of a year. Rather than paying per order, you pay a one-off annual fee and get unlimited express shipping for 12 months. In the US, this is currently available for east coast registered shipping addresses only.
To put it in context: express shipping normally costs $7.99 per order, while standard shipping is $9.99. If you're placing multiple orders a month, the membership fee can pay for itself relatively quickly.
Flexible Payment Options: Buy Now, Pay Later
PrettyLittleThing supports several buy now, pay later services, which can be useful for spreading the cost of larger orders.
Afterpay
Split your order into 4 interest-free payments, taken automatically every two weeks. Available on orders over $35 for customers with a US billing address. You can use a PLT promo code alongside Afterpay, provided your basket total exceeds $35.
PayPal Pay in 4
Split orders between $30 and $1,500 into 4 interest-free payments, with no application or late fees. Not currently available to residents of Missouri or Nevada, and you must be 18 or older.
Klarna
Available at checkout on the main site. Note that Klarna is not available as a payment method when shopping through the PLT app.
These options don't reduce the price of your order, but they can make budgeting easier, particularly for larger purchases.
Returns: What You Need to Know
PrettyLittleThing gives US customers 28 days from the date of delivery to return items. Returns cost $7 per parcel when processed through the official returns portal, which is cheaper than the standard $10 return fee, so it's worth using the portal rather than arranging your own return.
A few important things to bear in mind:
- Items must be returned unworn, unwashed, and with all original tags attached.
- Pierced jewellery, underwear, swimwear (if the hygiene seal has been removed), beauty products, and accessories cannot be returned for hygiene reasons.
- Shoes must only have been tried on indoors, not on stone or tiled floors, and must be returned in their original box.
- PLT doesn't offer exchanges. If you want a different size or style, return the original item and place a new order.
If you opt for store credit instead of a refund to your original payment method, PLT will add an extra 10% to your refund value. This bonus doesn't apply if your original purchase was made using store credit or a gift card.
For orders placed between 7 November and 5 January, there's an extended returns window. You can create a return up until 23:59 on 5 January, giving you more flexibility over the festive period.
Delivery Options and Timescales
PrettyLittleThing offers two shipping options for US customers:
- Express shipping: 3–4 business days, $7.99 per order (not available to PO Box addresses).
- Standard shipping: 6–8 business days, $9.99 per order.
Canadian customers can expect standard shipping to take around 8 business days at a cost of $15.99 per order. Note that during busy periods, such as Black Friday weekend, shipping times may be longer than usual.
App-Exclusive Offers and Early Access
Downloading the PrettyLittleThing app gives you access to exclusive offers and early notifications on new collections before they go live on the main site. It's a straightforward way to stay ahead of new drops and be first in line for limited-availability pieces. Bear in mind that Klarna is not available as a payment method when shopping through the app.
Seasonal Sales: When to Shop for the Best Prices
PrettyLittleThing runs significant promotions throughout the year, with some of the biggest discounts appearing during Black Friday, the Christmas period, and end-of-season sales. Promo codes may be switched off during peak retail periods, so if you're planning to use a code, it's worth applying it before or after the busiest shopping windows. Signing up to the PLT newsletter is a practical way to get advance notice of upcoming sales and new codes delivered directly to your inbox.