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FAQs from Homebase
Does Homebase offer free delivery?
Items such as wallpaper, paint and flooring samples are eligible for free home delivery and many products can be bought with Reserve & Collect where you can pick up your goods and pay for them in store at no extra cost and in as little as 1 hour. See here for more details.
Does Homebase offer refunds?
Homebase appreciates that you may have a change of mind on some products, which is why most of their goods are covered by the 30 days money-back guarantee. For online purchases, simply call 0345 077 8888 within 28 days for furniture and 30 days for other goods to arrange a collection, free of charge. If you bought your products in store then you can return them to the shop of purchase. Click here for more information.
Where is my nearest Homebase?
To locate your closest store, you can use your postcode on the handy online Store Locator.
More about Homebase
Creating the Home You’ve Always Wanted
Homebase stores have been supplying customers with homeware and DIY supplies since the late 1970s. Today, Homebase is still as popular as ever and now, shopping for home improvement products is even easier as thousands of their products are available to buy online. With Homebase, you can save on a world of goods for every room in the house. From getting a new bathroom to finding the perfect kitchen Splashback - you can shop here to make your home comfortable in every way.
Now's the time to get creative; you can turn your imagination into reality with your living space, Homebase will inspire you and then take you there every step of the way too. You can go further than a quick lick of paint on the walls, from different painting effects and upcycling furniture to the simplest-seeming of tasks like hanging lights, tiling, organising and more - now you can frame your life, plant seeds and watch more than your garden grow! Check out the Ideas & advice page to get you started.
How do I use my Homebase discount code?
- Click to view the deal or copy the code of your choice from vouchercloud, then click through to Homebase.co.uk
- Browe and add the items you'd like to your basket and click on the icon in the top right-hand corner when you are ready to Checkout
- Choose home delivery or check whether your items are available for collection in your area
- On the next page, log in to your Homebase account or continue as a new customer
- On the order summary page, enter your promo code in the discount code box and click ‘Apply’
- You’ll see the savings applied to your order total immediately so you can continue through to payment.
vouchercloud Top Saving Tip
Sign up to the Homebase newsletter today and indulge in a whole range of benefits like early alerts about sales and new products, plus competitions with brilliant prizes.
Delivery with Homebase
There is free delivery on many items and Standard Delivery on small items is £3.95. Do see here for more options including Reserve and Collect for online orders.
Returns
Most items are covered by the 30-day money back guarantee, where you can get an exchange or refund on items should you have a change of heart.
Read here for more information including what to do with faulty products.
Get in touch with Homebase
Phone:
0845 077 8888
Email:
[email protected]
Lines are open:
Monday to Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: 10am - 4pm.