FAQs from William Hill
Where can I get a William Hill promo code?
You can find current William Hill promo codes on vouchercloud. Offers may include free bets, free spins or enhanced odds on selected markets (T&Cs apply, 18+). Check regularly, as promotions can change.
How do I contact William Hill by phone?
You can contact William Hill’s customer support team by calling 0800 085 6296. Support is available 24/7 to assist with account queries, payment issues and responsible gambling tools.
How long does a withdrawal from William Hill take?
Withdrawal times depend on your chosen payment method. Debit card withdrawals typically take 1–3 working days once approved, while e-wallets such as PayPal are usually processed within 24 hours. Processing times may vary depending on your bank or payment provider (T&Cs apply, 18+).
How do I deactivate my William Hill account?
To close your account, log in and select the balance icon. Choose ‘Safer Gambling’ or ‘Gambling Controls/Account Controls’ (on mobile), then select ‘Account Closure’ and follow the instructions. William Hill also offers tools such as deposit limits, time-outs and self-exclusion to support responsible gambling. For help and advice, visit GambleAware.org or GamStop.co.uk (18+).
What time does William Hill open?
Online betting with William Hill is available 24/7 (T&Cs apply, 18+). For in-shop betting, check your local William Hill shop for opening hours — many high street locations open around 8:30am, but times can vary.
How do I use free bets on William Hill?
Log in to your account, add your selections to the bet slip, and select the free bet option before placing your wager (T&Cs apply, 18+). Free bet offers may be restricted to certain sports, markets or games — check the terms for eligibility.
How does the William Hill Plus Card work?
The William Hill Plus Card links your online and in-shop betting accounts, allowing you to withdraw winnings in-store, deposit funds, and track bets via the Plus app (T&Cs apply, 18+).
What should I do if I have problems using a William Hill coupon code?
First, check the offer’s terms and conditions to ensure it’s valid and you meet the eligibility criteria. If you still can’t apply the code, contact William Hill customer support for assistance.
Does William Hill do Best Odds Guaranteed?
Yes. William Hill provides Best Odds Guaranteed on UK and Irish horse racing (T&Cs apply, 18+). If you take an early price and the starting price is higher, you’ll be paid out at the better odds. This offer applies to specific bets only — check the full terms before placing your wager.
Are there any William Hill promo codes for existing customers?
William Hill occasionally offers promotions for existing customers, such as reload bonuses, free spins or enhanced odds (T&Cs apply, 18+). Visit vouchercloud for current offers and codes available to registered users.
Your Guide to William Hill Discount and Bonus Codes
How to Apply a William Hill Offer or Bonus Code
Using a William Hill promo code is simple:
- Browse our William Hill offers on vouchercloud and click the blue ‘Get Code’ or ‘View Discount’ button.
- We’ll copy the code for you and take you to the William Hill website or app.
- Follow the instructions provided — some offers are applied automatically, others require you to enter a code.
- Select your bets or games, then go to checkout.
- Find the ‘Add promo code or discount code’ box, paste your code, and click ‘Apply’ to see if it qualifies (T&Cs apply, 18+).
William Hill Plus
William Hill Plus connects your in-shop betting with your online account, allowing you to view and manage bets in one place. With a free Plus card, you can link your account for eligible promotions, manage withdrawals in-store, and track your bets securely. Check vouchercloud for the latest William Hill Plus offers (T&Cs apply, 18+).
Benefits of the William Hill PlusApp
- Track in-shop bets from your mobile.
- Deposit and withdraw in-store.
- Get real-time scores and stats.
- Access eligible promotions by linking your Plus card.
- Add and track bets from a shop receipt without an online account.
How to Get a William Hill Plus Card
Getting your William Hill Plus card is quick and easy—just follow these steps:
- Visit any William Hill shop and pick up a free Plus card from the counter.
- Tap your card on a self-service betting terminal to register it.
- Follow the link sent via text message to track your in-shop bets using the Plus Web App.
William Hill Sign-Up Offers
William Hill’s welcome promotions change regularly and may include:
- Bet £10, get £30 in free bets (T&Cs apply, 18+).
- Casino welcome bonus — up to £100 bonus funds on first deposit (T&Cs apply, 18+).
- Enhanced odds on selected events (T&Cs apply, 18+).
All offers are subject to eligibility, wagering requirements and terms — please check the full T&Cs on William Hill’s site before taking part.
Promotions Across Sports and Games
- Football: Epic Odds and Flash Odds on selected matches, plus daily and weekly bet boosts (T&Cs apply, 18+).
- Horse Racing: Best Odds Guaranteed and Extra Places on selected UK & Irish races (T&Cs apply, 18+).
- Other Sports: Occasional boosts on events like NBA or NFL, plus ambassador insights (T&Cs apply, 18+).
Bonus Drop
Bonus Drop is a free-to-play game (T&Cs apply, 18+) where eligible customers can unlock multipliers or free spins. Participation limits and eligibility rules apply — check William Hill’s site for details.
William Hill Offers for Existing Customers
Loyalty Rewards and Free-to-Play Promotions
William Hill runs regular promotions for registered customers, which may include free bets, odds boosts and free-to-play games (T&Cs apply, 18+). Examples include:
- Epic Odds & Flash Odds – Enhanced odds on selected football matches and other events (T&Cs apply, 18+).
- Acca Insurance – Stake returned as a free bet if one leg of your accumulator loses (T&Cs apply, 18+).
- Free or 4 – A free-to-play football prediction game with cash prizes for correct entries, no stake required (T&Cs apply, 18+).
- Scratch of the Day – A free-to-play virtual scratch card with prizes that can include free bets and spins (T&Cs apply, 18+).
- Exclusive Event Offers – Time-limited promotions linked to events such as the Premier League, Grand National and Cheltenham Festival (T&Cs apply, 18+).
Check vouchercloud for the latest William Hill promotions available to existing customers.
William Hill App Welcome Offer
New mobile customers may be eligible for promotions such as receiving 4x £10 free bets when placing an initial £10 wager (T&Cs apply, 18+). Terms will set out the qualifying criteria, eligible markets and any wagering requirements.
The William Hill app allows you to place bets, view live scores and access promotions from your mobile device. In-app features include bet tracking, account management and notifications about eligible offers.
Withdrawal and Deposit Methods
William Hill offers a range of secure deposit and withdrawal options, enabling customers to manage their account funds with ease. Available methods can include debit cards, e-wallets and in-shop transactions, depending on your location and account status. Full details, including limits and processing times, are listed in the banking section of the William Hill website (T&Cs apply, 18+).
William Hill No Deposit Bonus
From time to time, William Hill may run promotions that do not require an initial deposit, such as free spins on selected games (T&Cs apply, 18+). These offers are subject to eligibility criteria, wagering requirements and time limits — please refer to the full terms on William Hill’s site before taking part. Check vouchercloud for the latest no-deposit promotions currently available.
William Hill Withdrawal Times
Withdrawal processing times vary depending on the payment method selected. E-wallet withdrawals, such as PayPal, are typically processed within 24 hours once approved, while debit card withdrawals may take 3–5 working days. Actual timeframes can vary depending on the payment provider and any account verification requirements (T&Cs apply, 18+).
Play Safely
William Hill provides tools to help you stay in control, such as deposit limits, time-outs, and self-exclusion. If you’re concerned about your gambling, visit GambleAware.org.
William Hill Customer Service
Need additional support? There are a few ways you can contact William Hill’s customer service for help with any queries or issues.
- Call William Hill’s contact number: 0800 085 6296.
- Use William Hill’s live chat feature: Get immediate support via the live chat service for fast responses to all your questions.
- For more detailed help, head to William Hill’s Help section to find articles, FAQs and more ways to contact customer support.