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FAQs from JustWears
What's the best JustWears discount for new customers?
New customers get 10% off when they sign up for the newsletter. You'll also receive 150 loyalty points just for creating an account, which gives you 15% off future purchases.
How does the JustWears loyalty programme work?
The Top Drawer loyalty programme gives you 5 points for every £1 spent, plus 150 points just for signing up. Points can be redeemed for discounts from 15% to 30% off, and you'll earn bonus points for reviews, referrals, and birthdays.
Can students get a discount at JustWears?
Yes, students get 5% off all orders by verifying their status through Student Beans or Gocertify. The verification process is quick and the discount applies to your entire order.
When do I get free delivery from JustWears?
Free delivery is available on orders over £55 during the Winter Sale, or over £60 for regular orders using Evri Standard Shipping. Paid options start from £3.99 for Royal Mail Tracked delivery.
How much can I save by referring friends?
You'll earn 1,000 Top Drawer points for each successful referral, while your friend gets 20% off their purchase. Those 1,000 points are worth significant savings when redeemed for future discounts.
Can I return JustWears underwear if I don't like it?
Yes, they offer free exchanges within 30 days if your first pair doesn't meet expectations. First-time customers can also get a full refund if the brand isn't right for them, though used items can't be returned for health reasons.
What payment options does JustWears accept?
JustWears accepts all major cards, PayPal, Amazon Pay, and Klarna. With Klarna, you can pay in 3 interest-free instalments or pay within 30 days of receiving your order.
How long do JustWears loyalty points last?
Points are valid for 12 months and automatically renew for another year if you earn any new points during that period. This means staying active with purchases, reviews, or referrals keeps your points balance alive.
Are there seasonal sales at JustWears?
Yes, JustWears runs seasonal sales like their current Winter Sale offering up to 55% off. They also have a permanent clearance section and special events during Black Friday and Cyber Monday.
Can I combine multiple JustWears discount codes?
No, only one discount code can be used per order. The newsletter discount can only be used when no other on-site discounts are active, so choose the option that gives you the biggest saving.
Smart Ways to Save at JustWears
From generous loyalty rewards to seasonal sales and student discounts, JustWears offers plenty of opportunities to save on their premium comfort underwear. Here's how to make your money stretch further without compromising on quality.
How Do I Use a JustWears Discount Code?
- Browse JustWears and add your favourite items to your basket
- Click on your basket to review your order
- Look for the discount code box during checkout
- Enter your valid code and click apply
- Check that your discount has been applied before completing your purchase
Find the Best JustWears Discount
Whether you're a new customer or a returning shopper, there's always a way to save on JustWears' premium comfort underwear.
Get 10% Off with Newsletter Signup
Join the JustWears community and get 10% off your order by signing up for their newsletter. You'll also get early access to sales and exclusive offers delivered straight to your inbox. The discount applies when you enter your email, making it one of the easiest ways to save on any order.
Remember that only one discount code can be used per order, so this newsletter offer can't be combined with other promotional codes.
Winter Sale: Up to 55% Off
JustWears' current Winter Sale offers savings of up to 55% off selected items, with free shipping on orders over £55. This seasonal sale covers a wide range of their comfort underwear and loungewear, making it an excellent time to stock up on essentials or try new styles.
The sale runs alongside their regular clearance section, where you can find additional discounts on previous season items.
Student Discount: 5% Off
Students can save an additional 5% on all orders by verifying their status through Student Beans or Gocertify. JustWears recognises that student life is tough enough without uncomfortable underwear, so this discount helps make their premium comfort more affordable.
The verification process is straightforward – just enter your phone number or log in through either platform to claim your exclusive student discount.
Earn Rewards with Every Shop
JustWears' loyalty programme and referral system work together to maximise your savings over time.
Join the Top Drawer Loyalty Programme
JustWears' loyalty scheme is genuinely rewarding, starting you off with 150 points just for creating an account. This immediately gives you 15% off your next purchase, making it worth signing up before you shop.
How to Earn Points
- 5 points per £1 spent on all purchases
- 150 points for creating your account
- 1,000 points for each successful friend referral
- 500 points on your birthday
- 250 points for writing product reviews
- 250 points for adding photos to your reviews
Redeem Points for Discounts
Your points convert into meaningful savings:
- 15% off for 150 points
- 20% off for 1,200 points
- 25% off for 1,500 points
- 30% off for 1,800 points
Points last for 12 months and automatically renew if you earn any new points during that period. The programme has three tiers (Silver, Gold, and Platinum), with automatic upgrades when you spend £150 or more in any 12-month period.
Refer Friends for 1,000 Points
The referral programme benefits both you and your friends. You'll earn 1,000 Top Drawer points for each successful referral, while your friend gets 20% off their purchase. To refer someone, log into your account, visit the Refer Friends section, and click 'Refer Now!' to generate your unique link.
You can share this link via email, WhatsApp, Facebook, or X. Just make sure your friend uses the referral link for their purchase, or you'll both miss out on the rewards. Note that you can't refer anyone from your own household.
Shopping Perks & Policies
Beyond direct discounts, JustWears offers several practical benefits that add value to every purchase.
Free Shipping Options
JustWears offers several delivery options to suit different budgets and timelines:
Free Delivery Thresholds
- Free Evri Standard Shipping on orders over £60 (3-5 working days)
- Free shipping on Winter Sale orders over £55
Paid Delivery Options
- Royal Mail Tracked Shipping: £3.99 (2 working days)
- Express Shipping: £4.99 (next business day for orders placed before 2pm on weekdays)
International customers can use DHL Express, with costs ranging from £19.99 for Europe to £28.99 for destinations like Canada and Australia.
Flexible Payment with Klarna
JustWears accepts all major payment methods, including a buy-now-pay-later option through Klarna. You can choose to:
- Pay in 3 instalments: Split your purchase into three equal, interest-free payments
- Pay in 30 days: Receive your order now and pay within 30 days, interest-free
This flexibility makes it easier to manage your budget while still getting the comfort underwear you need.
30-Day Free Exchange Policy
If your first pair of JustWears underwear doesn't leave you 'completely comfortaball', they'll exchange them for free within 30 days. For first-time customers who aren't satisfied, they also offer full refunds on your initial pair.
While they can't accept returns on used underwear for health and safety reasons, this policy shows their confidence in their product quality and commitment to customer satisfaction.
Contact JustWears
Need help with your order or have questions about savings opportunities? The JustWears team responds within 24 hours and can assist with everything from order tracking to product advice.
- Email: [email protected]
- Text: Send HELP to JustWears
- Live Chat: Available on their website