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FAQs from Dell
How much can I save with Dell Rewards?
You'll earn 3% back in points on every purchase, plus a £15 welcome bonus when you sign up. Every 100 points equals £1 in Dell Cash, and you can use your rewards on orders over £100. Dell Rewards members also get free expedited delivery on eligible products.
Do students get discounts at Dell?
Yes, students can save 10% extra when they join Dell Rewards and verify their student status. This applies to high school students aged 16+, college students, and trade school students. You can buy up to 2 products per transaction with a maximum of 2 transactions per year.
Does Dell offer free delivery?
Dell provides free standard shipping on all orders with no minimum spend required. Dell Rewards members also get free expedited delivery on select products, and next-day delivery is available for orders placed by 5pm Monday-Friday.
What's Dell's return policy?
You can return products within 14 days for a full refund. For holiday purchases made between November 1 and December 29, 2025, you have until January 15, 2026 or 30 days from delivery (whichever is later) to return items.
Does Dell price match with other retailers?
Yes, Dell will price match up to 5 products per customer if you find a Dell product cheaper elsewhere. They also offer a 30-day price guarantee - if the price drops on their site after you buy, they'll refund the difference.
How much can I save on refurbished Dell products?
Dell Outlet offers up to 50% off certified refurbished laptops, desktops, and workstations. Students can save an additional 10-15% on select outlet products. All refurbished items come with the same warranty protection as new devices.
Are there any current Dell support service discounts?
Yes, Dell's offering 35% off 1-Year Dell Care Premium or ProSupport Plus until 5 January 2026, and 25% off 1-Year Alienware Elite Care. There's also £45 off 3-Year ProSupport Plus, which expires 1 May 2026.
What free gifts does Dell include with gaming purchases?
Gaming PC orders include 3 months of PC Game Pass (expires 30 June 2026). Qualifying Alienware purchases with Intel Core Ultra processors also come with the Intel Holiday Gaming Bundle where you can pick 1 of 4 games (expires 31 January 2026).
How long do Dell Rewards points last?
Dell Rewards points expire on the 15th of the fourth month following when you earned them. Make sure to use your points regularly to avoid losing them, and remember you need a minimum of 1,500 points to redeem £15 in Dell Cash, which can only be used on orders over £100.
Can I combine Dell discount codes with other offers?
Generally, discount codes cannot be combined with other promotional offers unless specifically stated. The student discount, for example, cannot be used with other voucher codes. Always check the terms and conditions of each offer to see what can be combined.
Smart Ways to Save at Dell
From exclusive discount codes to seasonal sales and loyalty rewards, Dell offers plenty of opportunities to save on quality tech. Whether you're after a budget laptop or premium gaming setup, these tips will help you get the best value for your money.
How Do I Use a Dell Discount Code?
- Browse Dell's current offers and copy your chosen discount code
- Add your desired products to your basket and proceed to checkout
- Look for the 'Promo Code' or 'Discount Code' field during checkout
- Paste your code and click 'Apply' to see your savings
- Complete your purchase with the discounted price
Join Dell Rewards for Instant Savings
Dell Rewards is completely free to join and gives you 3% back in points on every purchase. You'll earn 1,500 points (worth £15) just for signing up, and every 100 points equals £1 in Dell Cash that you can use on future orders over £100.
How Dell Rewards Points Work
- 3% back on all purchases (calculated before tax)
- £15 welcome bonus when you sign up (1,500 points)
- Triple points on selected Alienware monitors until 30 January 2026
- £25 bonus (2,500 points) on selected McAfee upgrades until 30 January 2026
- Free expedited delivery for members on eligible products
Remember that points expire on the 15th of the fourth month after you earn them, so use them regularly to maximise your savings.
Student Discounts: Save 10% Extra
Students can save 10% on top of existing deals when they join Dell Rewards and verify their student status. This applies to high school students aged 16 and older, plus full and part-time college and trade school students.
Student Discount Details
- 10% extra savings reflected automatically in your cart
- Up to 2 products per transaction eligible for discount
- Maximum 2 transactions per year with student pricing
- Cannot combine with other voucher codes
- Dell Pro Essential laptops excluded from this programme
The verification process is straightforward - just create your Dell account, register for Dell Rewards, then verify your student status to unlock the savings.
Seasonal Sales and Holiday Deals
Dell's holiday tech deals are offering up to 20% off across their range, with PCs starting from just £399. Business customers can save an additional 5% with Dell Premier accounts, and all purchases come with a 30-day price guarantee.
Current Seasonal Offers
- Up to 20% off holiday tech selection
- PCs from £399 - perfect for budget-conscious buyers
- Extended returns until 15 January 2026 for holiday purchases
- 30-day price guarantee on all direct purchases
- Additional 5% off for Dell Premier business accounts
Dell Outlet: Refurbished Tech Savings
Dell Outlet offers up to 50% off certified refurbished laptops, desktops, and workstations. These devices come with the same warranty protection as new products, making them excellent value for money.
Outlet Savings Highlights
- Up to 50% off refurbished tech with warranty protection
- Additional 10-15% student discount on select outlet products
- Same warranty coverage as new devices
- Quality tested and restored to Dell standards
Support Service Discounts
Dell's currently offering substantial savings on their support services, perfect for protecting your tech investment.
Current Support Offers
- 35% off 1-Year Dell Care Premium or ProSupport Plus (expires 5 January 2026)
- 25% off 1-Year Alienware Elite Care for gaming support (expires 5 January 2026)
- £45 off 3-Year ProSupport Plus with AI-powered 24/7 support (expires 1 May 2026)
Free Delivery and Returns
Dell offers free standard shipping with no minimum purchase requirement, making it easy to save on smaller orders. Dell Rewards members also get free expedited delivery on eligible products.
Delivery Benefits
- Free standard shipping on all orders with no minimum spend
- Free expedited delivery for Dell Rewards members on select items
- Next-day delivery available for orders placed by 5pm Monday-Friday
- 14-day return policy with full refunds
- Extended holiday returns until 15 January 2026
Price Match Guarantee
Dell's price match guarantee ensures you're getting the best deal available. If you find a Dell product cheaper elsewhere before buying, they'll match the price. If the price drops on their site within 30 days of your purchase, they'll refund the difference.
How the Price Guarantee Works
- Price match up to 5 products per customer
- 30-day price guarantee after purchase
- Extended price protection until 15 January 2026 for November-December purchases
- Maximum £10,000 purchase amount for price guarantee programme
Gaming Perks and Free Gifts
Dell includes some excellent freebies with gaming purchases, adding extra value to your order.
Current Gaming Offers
- 3 months PC Game Pass included with gaming PC orders (expires 30 June 2026)
- Intel Holiday Gaming Bundle - pick 1 of 4 games with qualifying Alienware purchases (expires 31 January 2026)
- One code per order and customer for gaming bundles
Contact Dell for Support
If you need help with your order or have questions about current offers, Dell's customer service team is available through multiple channels:
- Live chat: Monday-Friday 9am-8pm, weekends 9am-6pm
- Phone sales: 0800 085 4878 (toll-free, Monday-Friday 8am-8pm)
- WhatsApp chat: Monday-Friday 9am-8pm
- Order support: Available online at Dell.com/orders