FAQs from Away Resorts
Does Away Resorts offer a discount code right now?
Yes. Away Resorts currently has active promotional codes available. You can find today's valid Away Resorts discount code on vouchercloud and apply it at checkout to save up to 15% on selected parks, including Sandy Balls, Tattershall Lakes, and Whitecliff Bay. Only one code can be used per booking, so pick the one that gives you the biggest saving.
Can I spread the cost of my Away Resorts holiday?
Yes, Away Resorts offers a flexible payment plan. If your holiday starts more than 10 weeks away, you can secure your booking with just a 10% deposit. You can then pay off the remaining balance in amounts from £10 upwards at any time before your final payment is due, typically around 10 weeks before your arrival date. For example, a £799 holiday would require just £79 upfront.
How does the Away Resorts refer-a-friend scheme work?
If you refer a friend who hasn't booked with Away Resorts before, they'll receive £50 off their first stay on exclusive accommodation. You'll also receive £50 off your next booking for each successful referral. The offer is valid for up to 12 months from your original booking date, applies to new customers only, and cannot be combined with other offers. It's not redeemable at Kenwick or Gara Rock.
What is Away Resorts' cancellation policy?
You can cancel within 24 hours of receiving your booking confirmation for a full refund, provided your holiday hasn't started. After that, cancellation charges apply based on how far in advance you cancel:
- 70+ days before: deposit is not refunded
- 56–69 days before: 30% of holiday cost charged
- 42–55 days before: 40% charged
- 29–41 days before: 50% charged
- 8–28 days before: 90% charged
- 7 days or fewer: 100% charged
Does Away Resorts allow dogs?
Yes, Away Resorts is dog friendly. For self-catered accommodation, the charge is £45 per short break (6 nights or fewer) or £60 per long break (7 nights or more). Touring guests pay £4 per dog per night, with a maximum of two dogs per pitch. Assistance dogs stay free. For any other type of pet, you'll need to call to arrange your booking.
Do I need to pay for facility passes at Away Resorts?
Not if you book directly through the Away Resorts website. All guests who book direct receive a free activity and facility pass, which covers access to swimming pools, gyms, and other on-park facilities. If you book through a third-party platform, you'll need to purchase these passes separately, so booking direct is the better value option.
What is the Away Resorts Park Cancellation Plan?
The Park Cancellation Plan is an optional add-on that protects your deposit and payments if you need to cancel due to certified illness, accidental injury, death, jury service, or redundancy (for roles held at least two years). It costs between £12 and £34 per break depending on accommodation size, and must be added before you receive your booking confirmation. COVID-19 cancellations are not covered, and the plan doesn't apply to holidays under £50.
Can I change the dates of my Away Resorts booking?
Yes, date changes are possible but subject to conditions. You can't make changes within 14 days of your original start date. An administration fee applies for changes made more than 14 days in advance, and the new dates must fall within the same calendar year. If the alternative holiday costs more, you'll pay the difference. If it costs less, no refund is given. All changes are subject to availability.
Are grocery packs available at Away Resorts parks?
Yes. Away Resorts offers pre-ordered grocery packs that are ready for collection when you arrive at the park. You simply choose your preferred pack in advance, and it'll be waiting for you, saving you the hassle of shopping on arrival day.
How do I contact Away Resorts?
You can reach Away Resorts by phone on 0330 053 7000 during business hours. They're also active on social media, including Facebook, Instagram, Twitter, and YouTube, if you'd prefer to send a message or check for updates online.
How to Save Money on Away Resorts Holidays
Away Resorts offers a brilliant range of UK holiday parks, from dog-friendly breaks in Dorset and hot tub holidays on the Isle of Wight to family escapes in Yorkshire and Lincolnshire. There are plenty of ways to make your stay more affordable, whether that's through discount codes, flexible payment plans, referral rewards, or simply knowing when to book. Here's everything you need to know.
How to Use an Away Resorts Discount Code
Applying a discount code to your Away Resorts booking is straightforward. Follow these steps to make sure your saving is applied correctly:
- Head to the Away Resorts website and search for your preferred holiday park and dates.
- Choose your accommodation type, whether that's a caravan, lodge, glamping pod, or touring pitch, and add it to your booking.
- At the checkout or payment stage, look for the promotional code or voucher code field.
- Enter today's valid Away Resorts discount code exactly as shown and click apply.
- Check that the discount has been deducted from your total before completing payment.
Keep in mind that only one discount or offer can be used per booking, and codes cannot be added after a booking has already been made.
Early Booking Deals: Save Up to 15%
One of the best ways to reduce the cost of your Away Resorts holiday is to book ahead. The early booking offer lets you save up to 15% off selected parks when you use today's valid code at checkout. Even better, if your arrival date is more than 10 weeks away, you only need to pay a 10% deposit to secure your booking, so you can lock in a lower price without paying the full amount upfront.
This offer is available at select parks including Sandy Balls, Tattershall Lakes, and Whitecliff Bay, so it's worth checking availability early, especially for summer holidays and half term dates.
Flexible Payment Plans to Spread the Cost
Away Resorts makes it easy to budget for your break with a straightforward and flexible payment system. Here's how it works:
- A 10% deposit secures your holiday if you're booking more than 10 weeks in advance.
- Pay off the remaining balance in instalments. You can pay any amount from £10 to £100 at any time that suits you.
- Your final balance is typically due around 10 weeks before your arrival date.
- Example: a £799 holiday requires just £79 upfront, then around £180 a month over four months.
This makes Away Resorts a sensible option for families and budget-conscious travellers who want to plan ahead without a large upfront cost.
Refer a Friend: £50 Off for You and Them
Away Resorts runs a referral programme that's well worth taking advantage of. If you refer a friend who hasn't previously booked with Away Resorts, they'll receive £50 off their first stay on exclusive accommodation. In return, you'll also receive £50 off your next booking for each successful referral.
A few things to note: the offer is valid for up to 12 months from the date of your original booking, referrals must be for new customers only, and it can't be used alongside other offers. It's also not redeemable at Kenwick or Gara Rock. If you have multiple friends looking for a UK break, those credits can add up quickly.
Book Direct for Free Facility Passes
When you book your Away Resorts holiday directly through their website, your booking includes a free activity and facility pass for all guests in your party. This gives access to swimming pools, gyms, and other on-park facilities at no extra charge.
If you book through a third-party platform, you'll need to purchase these passes separately, so booking direct is almost always the better value option.
Dog-Friendly Holidays Across the UK
Away Resorts welcomes well-behaved dogs at its parks, making it one of the more accommodating choices for pet owners planning a UK break.
Pet Charges by Break Length
- £45 per short break (6 nights or fewer) for dogs in self-catered accommodation.
- £60 per long break (7 nights or more) for dogs in self-catered accommodation.
- £4 per dog per night for touring guests, up to a maximum of two dogs per pitch.
- Assistance dogs stay free of charge.
Parks in Cornwall, Wales, Barmouth Bay, and Mersea Island are popular choices for dog-friendly getaways, so it's worth browsing the full list of locations to find the right fit.
Protecting Your Booking with the Cancellation Plan
If you're concerned about having to cancel, Away Resorts offers a Park Cancellation Plan that can be added at the time of booking. It covers cancellations due to certified illness, accidental injury, death, jury service, or redundancy (for jobs held at least two years).
Cancellation Plan Pricing
- £12 per break for touring guests (up to six people).
- £18 per break for four-berth self-catered accommodation.
- £26 per break for six-berth accommodation.
- £34 per break for eight-berth accommodation.
Note that the plan must be added before you receive your booking confirmation, and COVID-19 is not covered. Holidays under £50 in total cost are also excluded.
Seasonal Sales and the Best Times to Book
Away Resorts runs promotions throughout the year, with notable sales around Black Friday, early summer, and the new year. Signing up to the Away Resorts newsletter is a useful way to stay across the latest deals and discounts, including flash sales and early access to seasonal offers before they go public. If you're flexible on dates, keeping an eye on off-peak availability can also help you find cheap holiday options at popular parks across England, Scotland, and Wales.
Get in Touch with Away Resorts
If you have a question about your booking or want to discuss payment options, you can contact Away Resorts directly by phone on 0330 053 7000 during business hours. They're also active on Facebook, Instagram, Twitter, and YouTube if you'd prefer to reach out via social media.