More about Card Factory
Make that date one to remember with the UK’s leading specialist retailer of greetings cards and party products and get set to celebrate in style! Card Factory has been in the gifting business since 1997 and has risen through the ranks to create an empire of more than 900 stores across the nation. With nearly every product lovingly designed, printed and created right here in the country, you can expect top-quality and swift service from a team that’s second-to-none.
Offering an easy-to-navigate site with simple-too-use filters, Card Factory makes it easy to track down the right card or gift for the job. Whether you’re seeking a giant foil balloon to mark a milestone birthday, cheerful wrapping to present a gift, or decorations for a gender reveal, Card Factory can make the magic happen.
With a diverse collection on offer and prices to suit every budget, you can pamper your loved ones with presents and cards without breaking the bank.
How do I use my Card Factory voucher code?
- Select your offer of choice and copy the voucher code if one is provided.
- Follow the link to the Card Factory website and shop for your goods.
- Head to the checkout page when you’re ready to pay and paste your code into the box provided. All that’s left to do is hit ‘Apply’ to redeem your discount.
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Prepare yourself to ace special occasions all through the year and sign up to the Card Factory newsletter for all the latest news. Not only will you be the first to hear about new products and flash sales, but you could also receive exclusive discounts and offers direct to your inbox.
FAQs
I’ve made a mistake with my Card Factory order! How can I change it?
Due to fast processing times, there is only a small window of time after submitting your order in which you can make amendments. If you realise you’ve made an error, you have up to 30 minutes to click the link on your confirmation email or log into your account and make the necessary changes yourself.
Can Card Factory gift wrap my order and include a gift message?
Card Factory do not currently offer a gift wrapping and gift message service. However, at checkout you will be given the option to send your order in a black gift box with a sleek black ribbon, and the delivery note inside will not state a price.
If I buy a Card Factory balloon deflated, can I inflate it in-store?
If you purchased a deflated foil balloon from Card Factory, you can inflate it in-store free of charge. You can also inflate latex balloons at a small charge of 75p per balloon. Alternatively, you could purchase a gas cylinder and fill up a bunch of balloons yourself - ideal for parties!
Contact Card Factory
Call Card Factory: 0330 333 4221 Mon-Fri 9am-5.30pm
Email or live chat with Card Factory: via the contact page
Write to Card Factory: Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Card Factory Delivery Options
Card Factory offers a range of shipping options to ensure your cards, gifts and party supplies arrive on time. Choose from Royal Mail First Class (1-3 working days from dispatch), Royal Mail Second Class (2-5 working days from dispatch), Guaranteed Next Working Day Delivery (Mon-Fri only), Guaranteed Saturday Delivery and International Delivery (3-7 working days from dispatch). For a full breakdown of prices, please see the Card Factory delivery page.
Returns to Card Factory
If you are not happy with your Card factory order, please contact the customer care team to see how they can help solve the problem. Unfortunately, returns of personalised items cannot be accepted unless faulty.
Card Factory Opening Times
Use this handy locator tool to find your nearest Card Factory and check the bar on the left for specific opening times.
Getting Social with Card Factory
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