FAQs from eFlorist
Does eFlorist offer a discount for new customers?
Yes. New customers can save 10% off their first order on the postal range. It's a great way to try eFlorist for less, and letterbox bouquets are delivered straight through the door, so no one needs to be in to receive them.
How do I use an eFlorist discount code?
Using an eFlorist discount code is simple. During the checkout process, you'll find a field to enter your code. Type it in carefully and click apply. Your discount will be deducted from your order total before you pay. Bear in mind that only one code can be used per transaction, so pick the one that saves you the most.
Do I get free chocolates with my eFlorist order?
Yes. Every courier-delivered floral order from eFlorist comes with a complimentary box of Lindt chocolates automatically included, with no code required. This applies to selected bouquets, so it's worth checking the product page before you order.
Is there a student discount at eFlorist?
Yes, eFlorist offers a student discount through Student Beans. You'll need to verify your student status via the Student Beans platform to unlock your exclusive discount code. It's quick to do and well worth it if you're buying flowers on a student budget.
Does eFlorist offer same-day flower delivery?
Yes. eFlorist offers same-day delivery when you order before 3pm Monday to Friday. Flowers are delivered between 8am and 9pm on the day. For next-day delivery, you can order up until 9pm, seven days a week, including weekends. Cut-off times can vary depending on the bouquet, date, and delivery postcode, so it's worth checking at checkout.
What is the eFlorist Price Match Promise?
If you find the same bouquet at a lower price from another UK-based, VAT-registered florist, eFlorist will give you £5 credit toward your next order. To make a claim, contact the customer service team within 24 hours of your purchase and select 'Price Match'. The following conditions apply:
- The bouquet must be similar in size, stem count, and any extras included.
- The competitor must be a UK-based, VAT-registered florist.
- The comparison must include the total cost, product plus delivery.
- The competitor must have the bouquet in stock for the same postcode and date.
- One claim per order applies.
What is the eFlorist Delivery Pass and how does it work?
The eFlorist Delivery Pass gives you free standard or premium delivery on all eligible flower and plant orders for a set time period. It covers bouquets and plants but excludes hampers, gifts, and certain fresh products. A few things to note:
- It doesn't automatically renew. You'll need to repurchase it when it expires.
- You must be logged in with the exact email used to register the pass each time you order.
- It can be cancelled within one month of purchase if you haven't used it yet.
- Available for UK deliveries only.
Does eFlorist offer free delivery?
Yes. eFlorist offers free delivery on the postal range, sent via Royal Mail 1st Class to UK addresses. Courier delivery and same-day florist delivery are also available at additional cost, though the Delivery Pass can remove delivery charges on eligible orders if you order regularly.
What is eFlorist's freshness guarantee?
eFlorist guarantees that your flowers will stay fresh for seven days from the date of delivery, as long as the care instructions are followed. If your flowers arrive damaged, wilted, or with unexpected substitutions within that period, take a photo and contact the customer service team. You may be offered a replacement, repair, or refund. Please note that funeral arrangements are not covered by this guarantee.
Can I get a Blue Light Card discount at eFlorist?
Yes. eFlorist offers a 15% discount for Blue Light Card members, which includes NHS staff and emergency services workers. There's also a 16% discount available for Purpl members, a programme for people with disabilities. Both discounts are valid through July 2026, making them a reliable saving for eligible customers.
How to Save Money at eFlorist
eFlorist offers a wide range of ways to cut costs on your flower orders, from first-order discounts and free gifts to student perks and a handy price match promise. Whether you're a new customer or a regular, there's a saving available for you. Here's a full breakdown of everything worth knowing.
How to Use an eFlorist Discount Code
Applying a discount code at eFlorist is straightforward. Follow these steps to make sure your saving is applied correctly:
- Browse the eFlorist website and add your chosen bouquet or arrangement to your basket.
- Proceed to the checkout when you're ready to place your order.
- Look for the discount code or promo code field during the checkout process.
- Enter your valid code carefully, making sure there are no extra spaces or typos.
- Click apply. Your discount should be reflected in your order total before you complete payment.
Remember, only one discount code can be used per transaction, so if you have multiple codes, choose the one that gives you the biggest saving.
eFlorist Discounts and Offers
eFlorist has a solid range of discounts to suit different shoppers, from first-timers to students and key workers. Here's a closer look at the main ones worth knowing about.
New Customer Discount: 10% Off Your First Order
If you're shopping with eFlorist for the first time, you can save 10% on your first order on the postal range. It's a simple way to try the service at a reduced price, and letterbox bouquets are ideal if you want something delivered straight through the door without needing someone to be home. Sign up via the eFlorist website to access this introductory offer.
Student Discount at eFlorist
Students can access an exclusive discount at eFlorist by verifying their status through Student Beans. The process is quick: head to the Student Beans platform, confirm your student status, and you'll receive a unique discount to use on your order. It's a genuinely useful saving if you're buying flowers for a friend's birthday or a special occasion without a big budget.
Blue Light Card and Disability Discounts
eFlorist also offers discounts for NHS workers, emergency services staff, and people with disabilities. Blue Light Card members can access a 15% discount, and Purpl members (a discount programme for people with disabilities) can save 16% off their orders. Both discounts are valid through July 2026, making them a reliable saving for eligible shoppers throughout the year.
Up to 50% Off Selected Bouquets
eFlorist regularly discounts selected bouquets by up to 50%, so it's always worth checking the promotions page before you order. These deals rotate, so the selection changes. The savings can be significant, especially if you're flexible on which arrangement you choose. Seasonal sales also bring extra reductions, so timing your purchase around key events like Valentine's Day, Mother's Day, or Black Friday can pay off.
Free Lindt Chocolates with Every Courier Delivery
One of the most appealing perks at eFlorist is that every courier-delivered floral order comes with a complimentary box of Lindt chocolates included automatically. There's no code to enter and no minimum spend. It's simply included with eligible bouquets. This makes courier delivery a particularly good-value choice when you're sending flowers as a gift, as the recipient gets a little extra treat alongside their arrangement.
eFlorist Delivery Pass: Save on Every Order
If you order flowers regularly, the eFlorist Delivery Pass is worth considering. Once purchased, it gives you free standard or premium delivery on all eligible flower and plant orders for the duration of your chosen time period. Here's what to know before you buy:
- Covers all bouquets and plants. Excludes hampers, gifts, and certain fresh products.
- Available for UK deliveries only.
- Does not automatically renew. You'll need to repurchase when it expires.
- You must be logged into your account with the exact email used to register the pass each time you order.
- Can be cancelled within one month of purchase if unused. Once used, it cannot be refunded.
For anyone who sends flowers regularly, whether for personal occasions or as gifts, the Delivery Pass can quickly pay for itself.
Delivery Options and Free Flowers by Post
eFlorist offers several delivery methods to suit different budgets and timescales:
- Free delivery is available on the postal range, sent via Royal Mail 1st Class to UK addresses.
- Same-day delivery is available when you order before 3pm Monday to Friday, with flowers arriving between 8am and 9pm.
- Next-day delivery is available when you order before 9pm, seven days a week, including weekends.
- Courier deliveries come with a tracking link and a delivery time slot, so you can keep an eye on your order.
If your delivery date is critical, eFlorist recommends choosing from the florist-delivered range rather than the postal service, as delivery dates on postal orders cannot be guaranteed.
Price Match Promise: £5 Credit If You Find It Cheaper
eFlorist's Price Match Promise means you can shop with confidence. If you find the same bouquet at a lower price from another UK-based, VAT-registered florist, you can submit a claim to the eFlorist customer service team within 24 hours of your purchase. If your claim is approved, you'll receive £5 credit toward your next order. To qualify, the following conditions apply:
- The bouquet must be similar in size, stem count, and any extras included.
- The competitor must be a UK-based, VAT-registered florist.
- The comparison must include the total cost, product plus delivery.
- The competitor must have the bouquet in stock for the same postcode and date.
- One claim per order applies.
Seven-Day Freshness Guarantee
Every flower and plant order at eFlorist comes with a seven-day freshness guarantee from the date of delivery, provided care instructions are followed. If your flowers arrive damaged, wilted, or with substitutions, take a digital photo and contact the eFlorist customer service team. You may be eligible for a repair, replacement, or refund, including original delivery costs and return postage where applicable. Please note that funeral arrangements are not covered by this guarantee.
Bundle Deals and Add-Ons
Looking to make your gift feel a little more special? eFlorist offers bundle deals and a range of add-ons to customise your order. The Sunlight & Sweet Dreams Bundle starts from £44.99, and you can personalise many bouquets with extras including chocolates, balloons, teddy bears, a vase, or even a bottle of Prosecco. It's a simple way to create a more complete gift without shopping across multiple sites.
Newsletter Sign-Up Benefits
Signing up to the eFlorist newsletter is a quick and easy way to stay on top of the latest offers, seasonal sales, and exclusive discounts. You'll be among the first to hear about new promotions and flash deals, which is particularly useful around busy gifting periods like Mother's Day, Valentine's Day, and Christmas.
Contact eFlorist Customer Support
If you have a question about your order, a discount code, or a delivery, the eFlorist team is on hand to help. You can reach them via the contact page on the eFlorist website, or use the AI chat tool available at ai-chat.eflorist.co.uk for quick answers. For price match claims, select the 'Price Match' option when contacting customer services and have your evidence ready.