FAQs from Club L London
How much can I save on my first Club L London order?
New customers get 15% off their first order when they sign up for the Club L London newsletter. Your discount code is sent immediately after signing up.
Do students get a discount at Club L London?
Yes, students can save 15-20% off by verifying their status through Student Beans or UNiDAYS. This discount is also available to individuals aged 16-26 and apprentices.
Is there an NHS discount available?
NHS workers and other key workers including teachers, police, fire service, and care workers get 16% off their orders. You'll need to verify your employment status to access this discount.
How does the Club L London Rewards Club work?
You earn 5 points for every £1 spent, plus bonus points for activities like referring friends, leaving reviews, and following on social media. Points can be redeemed for discounts on future orders, and higher tiers get perks like birthday discounts and free premier delivery.
What's the free delivery threshold?
Club L London offers free next-day delivery on orders over £100. Silver and Gold rewards club members also get free premier delivery for a year.
Can I return items if they don't fit?
Yes, you have 14 days to return unwanted items in original condition, but a £1.99 fee is deducted from your refund. Earrings, cosmetics, swimwear, lingerie, and sale items can't be returned.
Are there special discounts for expectant mothers?
New and expectant mothers can get 15% off maternity wear by signing up for Club L London's maternity discount programme.
How much can I save in the sale section?
Club L London's sale section features discounts of up to 70% off selected items. Newsletter subscribers and app users get early access to these sales.
Is the Club L London app worth downloading?
Yes, the app gives you access to exclusive discounts and early previews of new collections and sales that aren't available on the website. You also earn bonus rewards points for downloading it.
Can I use Clearpay to spread the cost?
Yes, Club L London accepts Clearpay, letting you buy now and pay later in four interest-free instalments. This can help make budgeting easier for larger purchases.
Smart Ways to Save at Club L London
From newsletter discounts to loyalty rewards and special savings for students and key workers, Club L London offers plenty of ways to make fashion more affordable. Here's how to unlock the best deals and stretch your budget further.
How Do I Use a Club L London Discount Code?
- Browse Club L London and add your favourite items to your basket
- Click on your basket to review your order
- Look for the 'Discount Code' or 'Promo Code' box during checkout
- Enter your valid code and click 'Apply'
- Check that your discount has been applied to your order total
- Complete your purchase to secure your savings
Get 15% Off Your First Club L London Order
New customers can save 15% on their first order simply by signing up for Club L London's newsletter. This welcome discount is one of the easiest ways to start saving, and you'll also get early access to sales, style inspiration, and exclusive offers delivered straight to your inbox.
The signup process is quick and straightforward - just enter your email address in the newsletter form on their website. Your discount code will be sent to you immediately, ready to use on your first purchase.
Club L London Rewards Club: Earn Points on Every Purchase
The Club L London Rewards Club is a free loyalty programme that lets you earn 5 points for every £1 spent. These points can then be redeemed for discounts on future orders, making it a great way to save money over time.
How to Earn Extra Points
Beyond shopping, you can boost your points balance through several activities:
- Refer a friend and earn bonus points when they make their first purchase
- Leave product reviews to earn additional points
- Download the Club L London app for bonus points
- Follow Club L London on TikTok to earn points
- Join the mailing list for welcome points
Rewards Club Tier Benefits
As you earn more points, you'll progress through different tiers with increasingly valuable perks:
- Silver tier members get birthday discounts, double points days, and free premier delivery for a year
- Gold tier members receive all Silver benefits plus first access to new collections
- All members get early previews of sales and exclusive member-only offers
Save 15-20% with Student Discounts
Students can save between 15-20% off their orders by verifying their student status through Student Beans or UNiDAYS. This discount applies to most full-price items and can represent significant savings on your fashion purchases.
The verification process is simple - just create an account with either Student Beans or UNiDAYS, confirm your student status, and you'll receive access to your discount code.
This offer is also available to individuals aged 16-26 and apprentices, making it accessible to a wider range of young shoppers.
NHS and Key Worker Discounts: 16% Off for Essential Workers
Club L London recognises the important work of key workers by offering a 16% discount to:
- NHS and healthcare workers
- Teachers and education staff
- Police officers
- Fire service personnel
- Care and social workers
This discount shows appreciation for essential workers and provides ongoing savings on fashion purchases. You'll need to verify your employment status to access this discount.
Save 15% Off Maternity Wear
New and expectant mothers can enjoy 15% off maternity wear by signing up through Club L London's dedicated maternity discount programme. This thoughtful offer helps make stylish maternity clothing more affordable during an important time.
Free Delivery Options and Thresholds
Club L London offers free next-day delivery on orders over £100, which can save you money if you're planning a larger purchase or shopping with friends.
For smaller orders, they also offer premier delivery options, though standard delivery charges may apply.
Silver and Gold tier rewards club members get free premier delivery for a year, which can add up to significant savings if you shop regularly.
Seasonal Sales: Save Up to 70% Off
Club L London's sale section regularly features discounts of up to 70% off selected items. These seasonal sales are perfect for updating your wardrobe on a budget, with significant reductions on previous season's styles.
Newsletter subscribers and app users get early access to these sales, giving you first pick of the best deals before they're available to the general public.
Mobile App: Exclusive Offers and Early Access
The free Club L London mobile app provides access to exclusive discounts and early previews of new collections and sales. App users often get special app-only offers that aren't available on the website, making it worth downloading if you shop regularly.
The app also makes it easier to track your rewards club points and stay updated on the latest offers.
Buy Now, Pay Later with Clearpay
Club L London accepts Clearpay, allowing you to buy now and pay later in four interest-free instalments. This can help spread the cost of your purchases and make budgeting easier, though it's important to ensure you can meet the payment schedule.
Know the 14-Day Returns Policy
Club L London offers a 14-day returns policy on unwanted items, provided they're returned in original condition. However, there's a £1.99 fee deducted from your refund, so it's worth being sure about your purchases.
Certain items aren't eligible for return, including:
- Earrings and cosmetics
- Swimwear and lingerie
- Nakey Nakey products
- Face masks
- Sale items and bundle offers
Contact Club L London
If you need help with your order or have questions about discounts, Club L London offers several ways to get in touch:
- Live chat for immediate assistance
- Help Center for frequently asked questions
- Contact Us page for detailed enquiries