FAQs from Club L London
Does Club L London offer a discount for new customers?
Yes. New customers can get 15% off their first order by subscribing to the Club L London mailing list. Once you sign up with your email address, the welcome discount code will be sent directly to your inbox. It's a great way to save on your first purchase, whether you're picking up a dress for a special occasion or trying the brand for the first time.
Is there a Club L London student discount?
Yes, Club L London offers an exclusive student discount for students, apprentices, and young shoppers aged 16–26. You'll need to verify your eligibility through a secure third-party platform before the discount is applied. Head to the students page on the Club L London website to find out how to verify and claim your saving.
Does Club L London offer a discount for NHS and essential workers?
Yes. Club L London offers a 10% discount for essential workers, including healthcare workers, teachers, military personnel, and first responders. Verification is handled through GoCertify, which is quick and secure. Once verified, you'll receive a discount code to use at checkout.
How does the Club L London rewards programme work?
Club L London's Members Only rewards programme lets you earn points every time you shop and through a range of other activities. Here's a quick overview of how you earn:
- 5 points per $1 spent on purchases
- 1,000 points for referring a friend
- 300 points for leaving a review
- 200 points for signing up to the mailing list or on your birthday
- 100 points for creating an account or downloading the app
Once you reach 1,000 points, you can redeem your first voucher. The maximum voucher value is $60, redeemable with 6,000 points. Points are valid for 12 months from the date they're earned.
What are the Club L London loyalty tiers?
There are three tiers in the Club L London rewards programme: Bronze, Silver, and Gold. Each tier unlocks progressively better perks, including higher birthday discounts, early access to new collections, double points days, secret sale access, and, at Gold level, free premier delivery for a year and entry into a monthly prize draw.
How much does delivery cost at Club L London?
Club L London offers two shipping options:
- Standard Shipping: 5–7 working days for $10
- Express Shipping: 1–3 working days for $18
All customs and duties are included in the price, so you won't face any unexpected charges on delivery. Gold loyalty members also benefit from free premier delivery for a year.
What is the Club L London returns policy?
You have 14 days from receiving your order to register a return, and items must be received back by Club L London within 28 days of your original delivery. Items must be returned unworn, in their original packaging, with all tags and hygiene strips intact. Note that Final Sale items, pierced jewellery, cosmetics, and underwear solutions cannot be returned. Allow up to 10 working days for your refund to be processed once your parcel has been received.
Can I use a discount code and a loyalty voucher together at Club L London?
No. Loyalty vouchers cannot be combined with other offers or discount codes at Club L London. Only one loyalty voucher may be used per order, and discounts do not apply to delivery charges when redeeming points. It's worth checking which saving gives you the better deal before you complete your purchase.
Does Club L London sell gift cards?
Yes, Club L London gift cards are available in a range of values. After purchase, a unique digital code is sent by email and can be forwarded, printed, or used by the buyer, making them a handy option for birthdays or any occasion where you'd rather let someone choose their own style.
Does Club L London have a referral programme?
Yes. You can earn 1,000 points for every successful friend referral through the Club L London rewards programme. That's enough points to redeem your first loyalty voucher straight away. Referrals are tracked through the Members Only programme, so make sure you're signed in to your account to receive your points.
How to Save Money at Club L London
Club L London has built a loyal following for its figure-flattering occasionwear, and the good news is there are plenty of ways to shop the range without paying full price. From a generous welcome offer for new customers to a tiered loyalty programme, essential worker discounts, and regular seasonal sales, there's a saving strategy here for almost every shopper. Here's everything you need to know.
How to Use a Club L London Discount Code
- Browse the available Club L London offers on VoucherCloud and click to reveal today's valid code.
- Head to the Club L London website and add your chosen items to your bag.
- Proceed to checkout when you're ready to buy.
- Look for the discount or promo code field on the checkout page.
- Enter your code carefully and click apply. Your saving should appear before you confirm your order.
New Customer Offer: 15% Off Your First Order
If you're shopping with Club L London for the first time, you can get 15% off your first order by signing up to the mailing list. Simply enter your email address on the Club L London website and the welcome discount will be sent straight to your inbox. It's one of the easiest ways to reduce the cost of your first haul, especially if you're eyeing up something from the premium La Citta line or building a full occasion outfit. Just note that the discount applies to your order total and not to delivery charges.
Loyalty Rewards: Earn Points and Unlock Perks
The Club L London Rewards Programme, known as Members Only, is worth joining even if you only shop occasionally. You earn points through a range of actions, and those points can be redeemed for vouchers once you hit the 1,000-point threshold.
How to Earn Points
- 5 points per $1 spent on every purchase
- 300 points for leaving a product review
- 1,000 points for referring a friend successfully
- 200 points for signing up to the mailing list
- 100 points for creating an account or downloading the app
- 50 points for following Club L London on Instagram or TikTok
- 200 points on your birthday
Redeeming Your Points
Once you've accumulated 1,000 points, you can redeem your first voucher. The maximum voucher value is $60, redeemable with 6,000 points. Bear in mind that vouchers are valid for 6 months from the date of issue, and points expire 12 months after they're earned, so it's worth keeping an eye on your balance.
Loyalty Tiers and Birthday Rewards
As you spend more, you'll move through three loyalty tiers: Bronze, Silver, and Gold, each with its own set of perks.
- Bronze: £10 birthday discount, collect points on every order
- Silver: £15 birthday discount, first look at new collections, double points days, secret sale access
- Gold: £20 birthday discount, free premier delivery for a year, monthly prize draw entry
Student and Essential Worker Discounts
Student Discount
Students, apprentices, and young shoppers aged 16–26 can access an exclusive percentage off through Club L London's verified student programme. Verification is handled securely through a third-party platform, so the process is straightforward. Head to the students page on the Club L London website to get started.
10% Essential Worker Discount
Club L London also offers a 10% discount for healthcare workers, teachers, military personnel, and first responders. Verification is managed through GoCertify, which keeps the process simple and secure. If you're eligible, it's well worth taking a couple of minutes to verify, as the saving applies directly at checkout.
Seasonal Sales: When to Find the Biggest Reductions
Club L London runs regular sale events throughout the year, with reductions ranging from 30% to 70% off across a wide range of styles. Mini dresses tend to see some of the deepest markdowns, but maxi and midi styles, co-ords, and occasionwear are also frequently included. The sale section is always worth checking, particularly during end-of-season transitions. Keep an eye on the website and sign up to the mailing list to be among the first to hear about new sale drops and exclusive events.
Delivery Options and What to Expect
Club L London offers two shipping options at checkout. Here's a quick breakdown of what's currently available:
- Standard Shipping: 5–7 working days, $10
- Express Shipping: 1–3 working days, $18
All customs and duties are included in the price, so there are no surprise charges on delivery. If you're a Gold tier loyalty member, you'll also benefit from free premier delivery for a year, which is a genuine perk if you shop regularly.
Returns: What You Need to Know
Club L London offers a 14-day returns window from the date you receive your order. Items must be sent back within 28 days of receipt and returned in their original condition: unworn, with all tags and hygiene strips intact. A few things to keep in mind:
- Items marked as Final Sale cannot be returned
- Pierced jewellery, cosmetics, and underwear solutions are also excluded
- Each order must be returned separately, as combining orders in one parcel will still result in multiple return fees
- Allow up to 10 working days for your refund to be processed once your parcel is received
Gift Cards: A Flexible Option for Any Occasion
Not sure what to buy for someone? Club L London gift cards are available in a range of values, delivered digitally by email after purchase. They can be forwarded, printed, or used by the purchaser, making them a practical choice for birthdays, celebrations, or any occasion where you want to give someone the freedom to choose their own style.
Refer a Friend and Earn 1,000 Points
If you've got friends who love a good going-out dress, Club L London's referral programme is worth using. You'll earn 1,000 points for every successful friend referral through the rewards programme. That's enough to redeem your first voucher on its own, and it's a simple way to earn meaningful points without spending anything extra.