FAQs from Durex
How can I get free delivery from Durex?
Durex offers free discreet delivery on all orders over £30. This is a great incentive to stock up on your favourite products or try something new while saving on shipping costs. For orders under £30, standard delivery fees apply, but your package will still arrive in discreet, plain packaging.
Are Durex discount codes stackable?
Generally, Durex allows only one discount code per order. However, some promotions, like free gifts or delivery offers, may be combinable with product discounts. Always check the terms and conditions of each offer.
How often does Durex release new discount codes?
Durex regularly updates their promotions, often aligning with seasons or special events. While there's no fixed schedule, you can expect to see new offers every few weeks. Signing up for their newsletter is the best way to stay informed about the latest Durex vouchers and promotions.
What's the best way to save money on Durex products?
To maximise your savings on Durex products, combine these strategies: sign up for the newsletter to get 10% off your first order, look for bundle deals, shop during seasonal sales events, and aim for orders over £30 to qualify for free delivery.
Does Durex offer a loyalty program?
Currently, Durex doesn't have a formal loyalty program. However, by subscribing to their newsletter, you'll receive regular updates on exclusive offers and promotions, which can lead to significant savings over time.
How discreet is Durex's packaging?
Durex takes privacy seriously. All orders are shipped in plain, unmarked packaging with no indication of the contents or the Durex brand name. The return address is generic, ensuring complete discretion. You can shop with confidence knowing your purchase will arrive without drawing any unwanted attention.
Can I get a refund if I'm not satisfied with a Durex product?
Durex offers a 30-day return policy for unused products in their original packaging. If you're unsatisfied with a product, contact their Customer Service Centre to initiate a return. Keep in mind that for hygiene reasons, opened or used intimate products cannot be returned unless they're faulty.
How can I stay updated on the latest Durex promotions?
The best way to stay informed about Durex promotions is to subscribe to their newsletter. You'll receive updates on new products, exclusive offers, and seasonal sales directly to your inbox. Following Durex on social media platforms like Facebook and Instagram is another great way to catch impromptu deals and promotions.
What is Durex's current brand-specific promotion?
Durex is currently offering 15% off all lubes with the promo code LUB15. This offer is subject to terms and conditions, so be sure to check the details before making your purchase.
How can I contact Durex about privacy concerns?
For privacy concerns, you can contact Durex at privacyoffice@reckitt.com. More information about data usage can be found in the website's privacy policy and cookie policy. RB UK Commercial Limited analyzes and shares data with Reckitt Group and trusted partners.
Money-Saving Made Simple at Durex
How to Use a Durex Discount Code
- Browse Durex's website and add your desired items to your basket.
- Once you're ready to checkout, click on your basket icon.
- Look for the "Got a discount code?" box on the checkout page.
- Enter your Durex coupon code in the provided field.
- Click "Apply" to see your savings reflected in the order total.
- Complete your purchase and enjoy your discounted Durex products!
Newsletter Perks: Exclusive Offers and Cheeky Tips
Want to stay ahead of the curve when it comes to Durex deals and intimate advice? Signing up for the Durex newsletter is your ticket to savings and spice. Here's what you can expect when you subscribe:
- An immediate 10% discount on your first order
- 52 weeks of sex tips and relationship advice delivered straight to your inbox
- Early access to new product launches
- Exclusive offers and promotions not available to the general public
It's a win-win situation: you'll save money on your purchases and gain valuable insights to enhance your love life. Plus, with discreet email subjects, you don't have to worry about any awkward moments if someone glances at your inbox!
Seasonal Sales: Mark Your Calendar for Big Savings
While Durex offers great value year-round, savvy shoppers know that certain times of the year bring even bigger discounts. Keep an eye out for these seasonal sales events:
Black Friday and Cyber Monday
Durex typically participates in these major shopping events, offering significant discounts across their range. It's the perfect time to stock up on essentials or splurge on that luxury item you've been eyeing.
Valentine's Day Specials
As you might expect, Durex pulls out all the stops for the most romantic day of the year. Look for themed bundles, discounts on couples' products, and special edition items.
Summer Love Promotions
As temperatures rise, so do the savings! Durex often runs summer promotions to help you keep things cool (or hot) during the warmer months.
End of Season Clearances
Durex occasionally offers clearance sales to make room for new stock. These sales can feature discounts of up to 50% off, making it an excellent opportunity to try new products at a fraction of the cost.
Bundle Deals: More Bang for Your Buck
Looking to explore Durex's range without breaking the bank? Their bundle deals are the perfect solution. These carefully curated sets often include a mix of condoms, lubes, and toys at a discounted price compared to buying each item separately. Here are some bundle benefits:
- Save money on complementary products
- Perfect for trying new items without committing to full-size versions
- Great as gifts for couples or for a cheeky night in
- Often include limited edition or seasonal items
Keep an eye on the Durex website for their latest bundle offerings, as they frequently update these deals to keep things fresh and exciting.
Delivery Information: Discreet and Affordable Shipping
Durex understands the importance of privacy when it comes to intimate purchases. That's why they offer discreet delivery options to ensure your order arrives without raising eyebrows. Here's what you need to know about Durex's delivery service:
- Free discreet delivery on orders over £30
- All orders are shipped in plain, unmarked packaging
- Standard delivery (2-4 business days) available for orders under £30 (fee applies)
- Express delivery option available for those who can't wait to get their hands on their goodies
By offering free delivery on orders over £30, Durex encourages you to stock up and save on both products and shipping costs. It's a smart way to maximise your savings while ensuring you never run out of essentials.
Return Policies: Shop with Confidence
While intimate products typically can't be returned once opened, Durex offers a fair return policy for unopened items. Here's what you need to know:
- 30-day return window for unused products in original packaging
- Contact Durex's Customer Service Centre to initiate a return
- Refunds processed within 14 days of receiving the returned product
- Refunds issued to the original payment method
This policy allows you to shop with confidence, knowing that if you change your mind about an unopened product, you have options. Always check the specific terms and conditions for each product, as some items may have different return policies.
Customer Service: Here to Help
Have questions about a product, order, or Durex promotional code? Durex's customer service team is ready to assist. Here's how you can get in touch:
- Phone: 03332 005 345
- Mail: RB Consumer Relations, PO Box 4044, Slough SL1 0NS
- Email: For privacy concerns, contact privacyoffice@reckitt.com
Durex also offers a contact form on their website for convenient online inquiries. Their team is known for being discreet, professional, and helpful, ensuring you get the support you need without any awkwardness.
Getting Social with Durex
For the latest product launches, cheeky promotions, and relationship tips, follow Durex on social media. You might even catch some exclusive social media discounts!