FAQs from Farfetch
How can I find the best deals on Farfetch?
To snag the best deals, sign up for the Farfetch newsletter for a 10% welcome discount and sale alerts. Join Farfetch Access for exclusive perks, shop during major sales events like Black Friday, and check the Pre-Owned section for luxury items at reduced prices. Keep an eye on our page for the latest Farfetch voucher codes too!
Does Farfetch offer student discounts?
Yes, Farfetch offers a 10% student discount. To claim it, verify your student status through UNiDAYS on the Farfetch website. Once verified, you'll receive a unique promo code to use at checkout. This discount also comes with fast shipping and free returns!
What is Farfetch Access and how does it work?
Farfetch Access is a free loyalty programme that rewards you for shopping. It has three tiers: Bronze, Silver, and Gold. As you shop more, you climb the tiers, unlocking benefits like early access to sales, exclusive promotions, free shipping, and even a personal stylist at the Gold level.
How long do I have to return items to Farfetch?
Farfetch offers a 14-day return policy from the date of delivery. Items must be unworn, undamaged, and in their original packaging with all tags attached. Some items may have different return policies, so always check the specific terms for your purchase.
Does Farfetch offer free delivery?
Yes, Farfetch offers free standard delivery on orders over £400 in the UK. For orders below this threshold, a delivery fee may apply. Watch for special promotions that sometimes offer free delivery on all orders, regardless of the total amount.
How can I contact Farfetch customer service?
You can reach Farfetch's customer service team via phone, email, or live chat on their website. For immediate assistance, calling is your best bet. For non-urgent queries, email works well. The live chat option on their website is great for quick questions during your shopping session.
Are there any discounts for NHS workers or other key workers?
Yes, Farfetch offers a 10% discount for key workers, including NHS staff. To claim this discount, you'll need to verify your status through a service like Blue Light Card on the Farfetch website.
What is Farfetch Pre-Owned?
Farfetch Pre-Owned is a curated collection of authenticated second-hand luxury items. It offers a more sustainable way to shop designer fashion at reduced prices. You can find unique, vintage, and hard-to-find pieces from top designers, all thoroughly checked for authenticity before being listed.
How often does Farfetch have sales?
Farfetch holds several major sales throughout the year, including seasonal sales, Black Friday, and Cyber Monday. They also run flash sales and member-only promotions periodically. For the best chance at catching these sales, sign up for their newsletter and join Farfetch Access.
Can I use multiple discount codes on one order at Farfetch?
Generally, Farfetch allows only one discount code per order. However, some promotions might stack with ongoing sales or other offers. Always read the terms and conditions of each promotion carefully. If you're unsure, reach out to their customer service team for clarification on combining offers.
Money-Saving Made Simple at Farfetch
How to Use a Farfetch Promo Code
Unlocking savings at Farfetch is a breeze with these simple steps:
- Browse Farfetch's extensive collection and add your desired items to your shopping bag.
- Once you're ready to checkout, click on your shopping bag icon.
- Review your order and look for the "Have a promo code?" section.
- Enter your Farfetch discount code in the provided box.
- Click "Apply" to see your savings reflected in the order total.
- Complete your purchase and enjoy your discounted luxury items!
Exclusive Student Discounts: Fashion on a Budget
Farfetch understands that students want to look their best without emptying their wallets. That's why they offer a generous 10% student discount on their incredible range of designer goods. To take advantage of this offer:
- Visit the Farfetch website and look for the student discount section.
- Verify your student status through UNiDAYS.
- Once verified, you'll receive a unique discount code.
- Apply this code at checkout to enjoy 10% off your purchase.
Students also benefit from fast shipping and free returns, making it even easier to experiment with new styles. Looking fabulous on a student budget is no longer a challenge with Farfetch's student discount.
Newsletter Subscription: Your Ticket to Exclusive Deals
Want to be the first to know about the latest Farfetch deals and new arrivals? Signing up for their newsletter is your golden ticket to savings and style updates. Here's what you can expect:
- A welcome offer of 10% off your next order just for subscribing.
- Early access to sales and promotions.
- Personalised style recommendations based on your preferences.
- Updates on new designer collections and exclusive collaborations.
- Special birthday treats to celebrate in style.
To subscribe, simply visit the Farfetch website and look for the newsletter sign-up option. Enter your email address, and you're on your way to insider savings and fashion inspiration delivered straight to your inbox.
Farfetch Access: The Loyalty Programme That Pays Off
For those who live and breathe luxury fashion, Farfetch Access is the loyalty programme you've been waiting for. This tiered membership system rewards you for your love of designer goods, offering increasingly attractive perks as you shop. Here's a breakdown of what you can expect:
Bronze Tier
- Early access to sales
- Exclusive promotions
- Priority customer service
Silver Tier
- All Bronze benefits
- Free standard shipping
- Exclusive capsule collections
Gold Tier
- All Silver benefits
- Dedicated personal stylist
- Invitations to VIP events
- Complimentary express shipping
Joining Farfetch Access is completely free. Simply create an account, and you'll automatically be enrolled in the Bronze tier. As you shop, you'll climb the ranks, unlocking more benefits along the way. It's the perfect way to make your luxury shopping experience even more rewarding.
Shopping Events: Mark Your Calendar for Major Savings
Farfetch is known for its spectacular shopping events throughout the year, offering fashion enthusiasts the chance to snag designer pieces at incredible prices. Here are some key events to watch out for:
Black Friday and Cyber Monday
The biggest shopping event of the year doesn't disappoint at Farfetch. Expect discounts of up to 50% off on a wide range of designer items, with an additional 20% off on select pieces. It's the perfect time to invest in that statement piece you've been eyeing all year.
Seasonal Sales
Farfetch holds major sales during the changing of seasons. Look out for their Spring/Summer and Autumn/Winter sales, where you can find discounts of up to 60% off on previous season's collections.
Flash Sales
Throughout the year, Farfetch surprises shoppers with limited-time flash sales. These often feature specific designers or categories, offering steep discounts for a very short period. Keep an eye on your email if you're subscribed to their newsletter to catch these blink-and-you'll-miss-it deals.
Members-Only Sales
As part of the Farfetch Access programme, members often get early or exclusive access to sales. This is another great reason to sign up and start climbing those loyalty tiers!
During these major shopping events, popular items can sell out quickly. It's a good idea to create a wishlist in advance and be ready to shop as soon as the sale goes live to avoid disappointment.
Farfetch Pre-Owned: Luxury for Less
If you're looking to make significant savings on designer items, don't overlook Farfetch's Pre-Owned section. This curated collection of second-hand luxury goods offers a sustainable way to shop high-end fashion at more accessible price points. Here's why it's worth exploring:
- Authenticity guaranteed: All pre-owned items are rigorously checked for authenticity.
- Significant discounts: Find pieces from top designers at a fraction of their original price.
- Unique finds: Discover rare and vintage items that are no longer available in stores.
- Sustainable shopping: Give pre-loved luxury items a new home, reducing fashion waste.
From classic Chanel bags to vintage Gucci accessories, the Pre-Owned section is a treasure trove for savvy shoppers. It's the perfect way to build a designer wardrobe without breaking the bank.
Delivery Information: Getting Your Fashion Fix
Farfetch aims to get your luxury purchases to you as quickly and efficiently as possible. Here's what you need to know about their delivery options:
- Free standard delivery on orders over £400 in the UK.
- Delivery times typically range from 2-4 days for standard shipping.
- Express delivery is available for those who need their fashion fix faster.
- International shipping is available to over 190 countries.
Keep an eye out for special promotions offering free delivery on all orders, regardless of the total amount. These offers are often available during major sales events or as part of exclusive member perks.
Return Policies: Shop with Confidence
Farfetch understands that sometimes things don't work out as expected, which is why they offer a customer-friendly return policy:
- Free returns within 14 days of delivery.
- Items must be unworn, undamaged, and in their original packaging.
- Original tags must still be attached.
- Some items, such as fine jewellery and personalised pieces, may have different return policies.
This generous return policy allows you to shop with confidence, knowing that if something isn't quite right, you can easily return it. It's especially useful when trying new designers or styles you're unsure about.
Customer Service: Help When You Need It
If you have any questions or need assistance with your Farfetch order, their customer service team is ready to help. Here's how you can get in touch:
- Phone: Call their dedicated customer service line for immediate assistance.
- Email: For non-urgent queries, send an email detailing your question or concern.
- Live Chat: Available on the Farfetch website for quick, real-time support.
Farfetch prides itself on providing excellent customer service, ensuring that your luxury shopping experience is smooth from start to finish.
Getting Social with Farfetch
Stay connected with Farfetch and be the first to know about new arrivals, exclusive offers, and style inspiration by following them on social media:
Following Farfetch on these platforms is a great way to stay updated on flash sales, get styling tips, and discover the latest trends in luxury fashion. Plus, they often share exclusive social media-only promotions, giving you even more opportunities to save on your favourite designer pieces.