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FAQs from John Lewis & Partners
How can I get free delivery at John Lewis?
You'll get free standard delivery on orders over £50, which takes up to 5 working days. Alternatively, you can choose free Click & Collect on orders over £30 from any John Lewis or Waitrose store.
Is the My John Lewis membership worth joining?
Absolutely! The membership is completely free and you'll earn a £5 e-card for every £50 you spend. Plus, you get exclusive discounts and access to member-only events and offers.
Does John Lewis offer student discounts?
Yes, students can access exclusive offers through John Lewis's partnership with Student Beans. You'll need to verify your student status to unlock these special deals.
What's John Lewis's price match policy?
John Lewis operates a "Never Knowingly Undersold" policy, matching prices against 25 leading retailers. If you find a lower price within 28 days of purchase, you can request a refund for the difference on identical products.
Can NHS workers get discounts at John Lewis?
Yes, NHS key workers get a 3.5% discount as standard, with potential for higher seasonal discounts during special promotional periods.
How long do I have to return items to John Lewis?
You have 30-35 days to return items, provided they're unused, in original packaging with labels intact. Returns are free, though watches over £500 must be returned in-store.
Are there any current sales at John Lewis?
Right now you can save on homeware and fashion with various percentage discounts. Check their Sales & Offers section for up to 50% off across different categories.
How do the FashionCycle and BeautyCycle programmes work?
Bring in 5 or more beauty empties (BeautyCycle) or 5+ pre-loved clothes (FashionCycle) to get a £5 voucher. It's a great way to declutter while earning money off your next purchase.
What free gifts are available at John Lewis right now?
Current offers include free items with qualifying purchases, such as tech accessories with select TV orders and special starter kits for members spending on nursery items.
How can I find the latest John Lewis promotional codes?
Sign up for their newsletter to get exclusive discount codes and early sale access delivered to your inbox. You can also download their app for app-only codes and follow their social media for the latest offers.
Smart Ways to Save Money at John Lewis & Partners
Looking to save on quality essentials without compromising on style? From exclusive discount codes to clever shopping strategies, we'll show you all the practical ways to spend less while still getting exactly what you want from John Lewis & Partners.
How Do I Use a John Lewis Promo Code?
- Browse the latest offers and select your items
- Head to your basket and review your order
- Look for the "Promotional Code" box during checkout
- Enter your John Lewis promo code and click "Apply"
- Check that your discount has been applied before completing your purchase
- Complete your order and enjoy your savings
Join My John Lewis for Exclusive Member Benefits
The free My John Lewis membership is your gateway to serious savings. Members get access to exclusive discounts like 5-10% off homeware when booking design appointments, 20% off glasses and sunglasses, and 5% off cleaning services with Johnsons.
Earn Rewards While You Shop
Every time you spend £50 as a member, you'll earn a £5 e-card for future purchases. You'll also get personalised offers based on your shopping habits, invitations to member-only events, and access to exclusive competitions and product launches.
Recycle and Save with FashionCycle and BeautyCycle
Here's a clever way to save: bring in 5 or more beauty empties through BeautyCycle or 5+ pre-loved clothes via FashionCycle, and you'll get a £5 voucher to spend. It's a win-win for your wallet and the environment.
Take Advantage of Their Price Match Promise
John Lewis operates a "Never Knowingly Undersold" policy, matching prices against 25 leading retailers on hundreds of top brands. If you find an identical product cheaper elsewhere, they'll match it. Even better, if you find a lower price within 28 days of purchase, you can request a refund for the difference.
Current Sales and Seasonal Offers
Right now, you can save 20% on bedding, mattresses, and rugs, plus up to 30% off cookware. Fashion fans can enjoy up to 20% off women's shoes and boots, plus Phase Eight coats and footwear.
Major Shopping Events Throughout the Year
John Lewis hosts significant sales during key periods including Black Friday (with impressive discounts on Dyson, Samsung, LG, and Bobbi Brown), Christmas, January sales, Easter, and Bank Holiday weekends. You'll find seasonal offers like 15% off UGG boots and up to 50% off dresses during their Autumn sales.
Free Gifts and Bundle Deals Worth Having
Keep an eye out for their generous free gift offers. Current deals include a free LEGO Christmas sack with LEGO orders over £75, free LG Bluetooth Soundbar with select LG TV purchases, and free Sony PlayStation 5 controllers with certain Sony TV orders.
Special Offers for New Parents
Loyalty programme members get a free New Parent Starter Kit when spending £150 on selected nursery and babywear items. It's a thoughtful way to save on essential baby gear.
Student and NHS Discounts Available
Students can access exclusive offers through John Lewis's partnership with Student Beans, while NHS workers get a 3.5% discount with potential for higher seasonal discounts during special periods.
Smart Delivery Options That Save Money
Free standard delivery kicks in on orders over £50, taking up to 5 working days. Orders under this threshold cost £4.50 for standard delivery. For faster service, next-day delivery costs £6.95 for small items or £9.95 for 10:30am delivery.
Click & Collect for Extra Convenience
Free Click & Collect is available on orders over £30 from any John Lewis or Waitrose store. Orders under £30 cost just £2 for this service, making it a budget-friendly option for smaller purchases.
Flexible Payment Options
John Lewis accepts Clearpay for customers 18+ and permanent UK residents, with terms and conditions and late fees applying. They also offer Klarna's Pay in 3 and Pay in 30 days options for UK residents over 18, subject to status with terms and late fees.
Easy Returns Within 30-35 Days
John Lewis accepts returns within 30-35 days of purchase, provided items are unused, in original packaging with labels intact. Free returns are available on all orders, and watches over £500 must be returned in-store for security.
Download the John Lewis App for Extra Perks
The John Lewis app gives you access to exclusive rewards, special offers, and app-only promotional codes for loyalty members. It's a handy way to shop on the go and catch deals that aren't available elsewhere.
Stay Updated with the Newsletter
Signing up for the John Lewis newsletter gets you exclusive discounts, early sale access, and handy voucher codes delivered straight to your inbox. You'll also receive insider tips, personalised recommendations, and news about the latest product launches.
Follow John Lewis & Partners for More Deals
John Lewis maintains an active social media presence where they share new promotions and offers. You can follow them on Facebook, X (Twitter), YouTube, Pinterest, Instagram, and TikTok to stay in the loop about upcoming sales and exclusive deals.