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FAQs from Lovehoney
How much can I save with a Lovehoney discount code?
Discount amounts vary depending on the offer. New customers can get 40% off their first Lovehoney brand item by subscribing to emails, while students and NHS workers can save 20% with verification. Current clearance sales offer up to 70% off selected items.
Can I get free delivery at Lovehoney?
Yes, you'll get free standard delivery on orders over £50. Standard delivery normally costs £4.99 and takes up to four working days, so reaching the free delivery threshold is a great way to save.
What's included in Lovehoney's free gift offer?
When you spend £60 or more, you can choose from premium items worth £22.99 to £32.99, including vibrators, strokers, lingerie sets, and toys. The selection changes regularly, but you're always getting a full-sized product completely free.
How do I get the student discount at Lovehoney?
Students can get 20% off by verifying their status through UNiDAYS, Student Beans, or GoCertify. You'll need a valid university email address to sign up. Once verified, you'll receive a discount code to use at checkout.
Do NHS workers get discounts at Lovehoney?
Yes, NHS staff and other key workers can get 20% off through Blue Light Card verification. The discount is available to healthcare workers, emergency services, teachers, and other eligible professionals.
What's Lovehoney's return policy like?
- 30-day return policy for unopened items in original packaging
- 100-Day Pleasure Guarantee on toys - claim a gift voucher if not satisfied
- 1-year product guarantee - free replacement if anything goes wrong
When are the best times to shop Lovehoney sales?
The biggest savings typically happen during Valentine's Day, Black Friday, and seasonal sales. You'll also find ongoing clearance deals with up to 70% off. Subscribing to their newsletter gives you early access to these sales.
Can I use discount codes on sale items?
This depends on the specific code and sale. Some codes work with clearance items, while others only apply to full-price products. Always check the terms of your discount code before checkout to see what's included.
What payment options does Lovehoney accept?
- Debit and credit cards (Visa, MasterCard, American Express, Maestro)
- Digital wallets (Apple Pay, Google Pay, PayPal)
- Buy-now-pay-later options (Klarna, Clearpay, PayPal Pay Later)
- Lovehoney gift cards (can't be combined with Apple Pay or Google Pay)
How quickly can I get my Lovehoney order?
- Standard delivery: Up to 4 working days, £4.99 (free over £50)
- Express delivery: 2 working days, £5.99
- Premium next-day delivery: £7.99 (order before 5pm weekdays, 3pm weekends)
Smart Ways to Save at Lovehoney
From generous free gift offers to student discounts and clearance sales, Lovehoney makes it easy to save on sexual wellness products. Whether you're a first-time customer or a regular shopper, these money-saving tips will help you get more for your money.
How Do I Use a Lovehoney Discount Code?
- Browse the products you want and add them to your basket
- Click on your basket to review your items
- Look for the 'Promo Code' or 'Discount Code' box
- Enter your valid code and click 'Apply'
- Check that your discount has been applied before completing checkout
Get 40% Off Your First Lovehoney Purchase
New customers can save big on their first order by subscribing to Lovehoney's email newsletter. You'll receive 40% off one full-price Lovehoney brand item, which is perfect for trying their award-winning products at a fraction of the cost. The discount only applies to full-price Lovehoney brand products, but with their extensive range, you'll have plenty to choose from.
Along with your welcome discount, you'll get early access to sales, product launches, and exclusive offers throughout the year. You can unsubscribe at any time if you change your mind.
Student Discounts: Save 20% with Verification
Students can enjoy 20% off their Lovehoney orders by verifying their status through UNiDAYS, Student Beans, or GoCertify. All you need is a valid university email address to get started.
The discount applies to sexual wellness essentials including toys, lubricants, and condoms. Once you've verified your student status, you'll receive a discount code to use at checkout. This ongoing discount makes it much more affordable to prioritise your sexual health and happiness while studying.
NHS and Key Worker Discounts
Lovehoney recognises the hard work of NHS staff and key workers by offering 20% off through Blue Light Card verification. This discount is available to healthcare workers, emergency services, teachers, and other eligible professionals.
The verification process is straightforward - simply sign up with your work email or provide proof of employment. Once approved, you'll have access to ongoing savings on the full range of products.
Free Gifts Worth Up to £32.99
One of Lovehoney's most generous offers is their free gift programme. When you spend £60 or more, you can choose from a selection of premium items worth between £22.99 and £32.99. Current options include:
- Lovehoney Clear Transparent Textured Stroker (worth £22.99)
- Lovehoney Green Silicone Prostate Vibrator (worth £32.99)
- Lovehoney Late Night Liaison Blue Lace Deep Plunge Bustier Set (worth £32.99)
- Lovehoney Pink Silicone Dildo 6.5 Inch (worth £32.99)
This offer essentially gives you a full-sized product for free, making it an excellent way to try something new or add to your collection without extra cost.
Clearance Sales: Up to 70% Off
Lovehoney's clearance section offers some of the best savings, with discounts reaching up to 70% off across toys, lingerie, bondage items, and essentials. Recent examples include:
- Lovehoney Plus Size Parisienne Charm Black Lace Crotchless Bra Set: £11.99 (was £39.99) - 70% off
- Lovehoney Indulge Gift Set (12 Piece): £69.00 (was £221.87) - 69% off
- We-Vibe Sync O Remote Controlled Couple's Vibrator: £79.99 (was £159.99) - 50% off
The clearance section is regularly updated, so it's worth checking back frequently for new additions. These items are perfect for trying premium brands at budget-friendly prices.
Free Delivery Thresholds & Express Options
Standard delivery costs £4.99 and takes up to four working days, but you can get free delivery on orders over £50. This threshold is easy to reach, especially when combined with the free gift offer at £60.
Faster Delivery Options
If you need your order quickly, Lovehoney offers:
- Express delivery (2 working days): £5.99
- Premium delivery (next day): £7.99
For next-day delivery, orders must be placed before 5pm Monday to Friday, or before 3pm on weekends. All orders come in plain, discreet packaging for privacy.
Seasonal Sales and Special Events
Lovehoney runs special promotions throughout the year, with particularly good deals around Valentine's Day, Black Friday, and seasonal sales. During these periods, you might find:
- Buy one, get one 50% off on lingerie
- 2 for £15 on stockings and underwear
- 3 for 2 offers on fun and foreplay items
- Extra discounts on already reduced clearance items
Subscribing to their newsletter ensures you'll hear about these sales first, often with exclusive early access for subscribers.
Payment Flexibility with Buy Now, Pay Later
Lovehoney accepts various payment methods including Klarna, Clearpay, and PayPal Pay Later, which let you spread the cost of your purchase. This can be particularly helpful for larger orders or when you want to take advantage of bulk savings without paying everything upfront.
100-Day Pleasure Guarantee
Beyond standard returns, Lovehoney offers a unique 100-Day Pleasure Guarantee on toys. If you're not completely satisfied with a product within 100 days, you can claim a gift voucher for the full amount. This removes the risk from trying new products and gives you confidence in your purchases.
1-Year Product Guarantee
All purchases also come with a 1-year product guarantee, so if anything goes wrong with your item, it'll be replaced free of charge.