FAQs from ProCook
How can I redeem a ProCook discount code?
Scroll through our awesome ProCook offers. Click on the blue button for the one you want — it should say say either ‘get code’, ‘get reward’, or ‘view discount’. If there’s a code for the offer, it’ll be copied to your clipboard, and you'll be redirected to ProCook’s store to complete your purchase.
Do ProCook offer free delivery?
All ProCook cookware ships for free on orders exceeding £50.
What is the ProCook return policy?
Customers can return any unused, unwanted items to ProCook in their original packaging within 30 days for a full refund.
There’s never less than a dozen ways to save on culinary essentials thanks to ProCooks ongoing sales and special promotions. Sometimes you’ll bag four mugs for the price of three, while other times you can save double-digits on sophisticated induction pans for energy efficient cooking. Even if you prefer your standard cookware, you can expect nothing but the best from ProCook pans. A phenomenal range of saucepans, griddles, frying pans, woks and casserole dishes are available throughout the year to expand your cooking schedule on a whim, with models available in stainless steel, cast iron and aluminium to suit your preference.
Cutting the cost of cookware is a matter of a few simple steps when shopping with vouchercloud:
- Choose one of our offers and promo codes by clicking the blue ‘Get Code’ or ‘View Discount’ button next to it.
- When selecting a deal with no code, follow the link in the pop-up window to be taken to ProCook’s store with your offer already in place.
- If you pick a code, copy it before taking the link through and beginning your shop.
- After you’ve added all you want to your basket, click ‘View Basket’ in the website header.
- Paste your code in the box on the bottom-left and hit ‘Apply’ to see your savings take effect.
Remember to check the 'clearance' section whenever you visit ProCook for savings as high as 70% or more on utensils and cookware, even better prices than the sale!
To get a feel for your new kitchen equipment in person, check out which of the dozens of ProCook stores are closest to you. Click through the closest or most convenient locations for details on everything from opening hours, to contact numbers and directions.
ProCook maintenance guides
Buying quality cookware is one thing, but caring for it is another thing entirely. To ensure you stretch each pan’s lifespan to the max, take a tip or two from the ProCook ‘Product Care’ section which covers the maintenance of everything from Bone China to wooden chopping boards and bakeware.
For added peace of mind, ProCook will always provide a minimum cover period of 12 months for their pots and pans, with selected models being protected for as long as 10 or 25 years.
ProCook ensure that every order ships quickly and affordably, be it for items big or small. For a quick summary of their standardised delivery service, please see below:
- DPD delivery (1-3 working days): £4.95 (free on orders over £50)
As a brand that prides itself on its quality product, any customer can return an unwanted or unsatisfactory item within 30 days for a full refund – with proof of purchase. Simply ensure the item remains unused and in its original packaging before you send it back to the following address:
Gateway 12 Business Park,
Davy Way, Waterwells,
Gloucester, GL2 2BY,
- Sunday to Friday: 08:00am – 20:00pm
- Saturday: 09:00am – 13:00pm
Whenever you need to discuss something with the ProCook team, you can reach out to customer service using any of the methods below:
Message: You can leave a written request with customer service using the company’s online contact form.
FAQs: Check out the support page for quick-fire answers to general questions.