FAQs from Selfridges
How can I get free delivery at Selfridges?
The most reliable way to get free delivery at Selfridges is by signing up for Selfridges+, which offers unlimited free deliveries for a year at £10. Alternatively, keep an eye out for promotional periods with free delivery offers, often with a minimum spend. The Click & Collect service is always free, allowing you to pick up your order at your convenience.
Does Selfridges offer student discounts?
While Selfridges doesn't have a permanent student discount, they occasionally run promotions that include student offers. Your best bet is to sign up for their newsletter and follow their social media channels to stay informed about any student-specific deals.
What is Selfridges Unlocked and how do I join?
Selfridges Unlocked is the free loyalty program that rewards you for shopping. Benefits include exclusive invites, first looks at new collections, and monthly prize draws. To join, simply create an account on the Selfridges website, and you're automatically enrolled.
How often does Selfridges have sales?
Selfridges typically holds major sales several times a year, including post-Christmas/January sales, summer sales (usually starting in June), and Black Friday/Cyber Monday events in November. They also often have mid-season sales and special promotional periods throughout the year.
What is Project Earth at Selfridges?
Project Earth is Selfridges' sustainability initiative. It includes RESELLFRIDGES (pre-loved luxury items), a rental service for designer pieces, and repair services. It's a way to shop more sustainably and often at lower prices.
Can I return sale items to Selfridges?
Yes, Selfridges' standard 28-day return policy applies to most sale items. Products must be unused, with all tags intact, and in their original packaging. However, some specific sale events or certain products might have different return policies, so always check the details before purchasing.
How does Selfridges+ work and is it worth it?
Selfridges+ is a premium delivery service costing £10 per year. It offers unlimited free deliveries with no minimum spend, free next-day Click & Collect, and priority access to sales. If you shop at Selfridges more than twice a year, it's likely to save you money on delivery fees.
Does Selfridges price match?
Selfridges doesn't typically offer a price match guarantee. However, they strive to offer competitive prices on their luxury goods. If you find a significantly lower price elsewhere, it might be worth contacting their customer service team to discuss.
Can I use multiple discount codes on one Selfridges order?
Generally, Selfridges only allows one discount code per order. If you have multiple codes, you'll need to choose the one that offers the best value for your particular purchase. Some offers might be automatically applied to your basket, so check your order summary carefully before adding any additional codes.
How can I get notified about Selfridges' latest offers and promotions?
The best way to stay informed is to sign up for the Selfridges newsletter. You'll receive updates on new collections, exclusive offers, and early access to sales. Following Selfridges on social media platforms like Instagram and Facebook is also great for catching flash sales and limited-time promotions.
Money-Saving Made Simple at Selfridges
How to Use a Selfridges Promo Code
Getting the most out of your Selfridges shopping experience is easy with these simple steps:
- Browse vouchercloud for the latest Selfridges promo codes and click 'Get Code' on your chosen offer.
- Copy the code and follow the link to the Selfridges website.
- Shop for your favourite luxury items and add them to your basket.
- When you're ready to checkout, look for the 'Add a promotion code' box.
- Paste your promo code into this box and click 'Apply'.
- Watch your total reduce, then complete your purchase with the discount applied.
Exclusive Perks with Selfridges Unlocked
Selfridges Unlocked is the free loyalty program that every savvy shopper should join. This program offers a world of exclusive benefits and personalised experiences:
- Exclusive invites to VIP events and product launches
- First looks at new collections before they hit the shelves
- Complimentary delivery on selected orders
- Monthly prize draws for a chance to win luxury items
- Personalised offers tailored to your shopping preferences
Signing up is free and easy - simply create an account on the Selfridges website to be automatically enrolled in Selfridges Unlocked.
Selfridges+: Your Key to Unlimited Free Delivery
For frequent Selfridges shoppers, Selfridges+ is an essential membership. For an annual fee of £10, you'll unlock:
- Unlimited free deliveries for a full year, with no minimum spend
- Free next-day Click & Collect on all orders
- Priority access to sales and exclusive events
- Special Selfridges+ member promotions throughout the year
If you place more than two orders a year, Selfridges+ is likely to save you money on delivery fees. It's particularly valuable for spontaneous purchases or if you prefer ordering items individually.
Newsletter Subscription: Your Gateway to Exclusive Offers
Stay ahead of the curve by signing up for the Selfridges newsletter. Here's why it's a smart move:
- Receive exclusive vouchers directly in your inbox
- Get early access to sales, often before public announcements
- Stay updated on new product launches and limited-edition collections
- Enjoy personalised recommendations based on your shopping preferences
- Receive invitations to special events and in-store experiences
New subscribers often receive a welcome offer, such as free next-day UK delivery on their next order. You can find the newsletter sign-up option at the bottom of the Selfridges homepage.
Seasonal Sales: Timing Your Luxury Purchases
Knowing when to shop can lead to significant savings at Selfridges. Here are the key periods to watch for:
Black Friday and Cyber Monday
Late November is prime time for deals. Selfridges typically participates in Black Friday and Cyber Monday, offering substantial discounts across various departments.
Christmas Comes Early
Selfridges often kicks off the festive season with early Christmas promotions in early November. It's an excellent opportunity to start your gift shopping at reduced prices.
Boxing Day and January Sales
The post-Christmas period is a bargain hunter's paradise. Selfridges' Boxing Day sale often extends well into January, with discounts deepening as the weeks progress.
Summer Sales
Mid-year is another golden period for sales. Selfridges typically launches its summer sale in June, offering substantial discounts on spring and summer collections.
Project Earth: Sustainable Shopping at Selfridges
Selfridges' Project Earth initiative offers eco-conscious shoppers ways to shop responsibly while potentially saving money:
RESELLFRIDGES
This section offers pre-loved luxury items at more affordable prices, giving designer pieces a second life.
RENTAL
Rent designer clothing and accessories for special occasions or to frequently update your wardrobe without the hefty price tag.
REPAIR
Extend the life of your favourite pieces with Selfridges' repair services, saving money in the long run.
Shopping through Project Earth not only saves you money but also contributes to a more sustainable fashion industry.
Delivery Options: Balancing Cost and Convenience
Selfridges offers various delivery options to suit different needs and budgets:
- Standard Delivery: £5 for delivery within 5 working days
- Nominated Day Delivery: £8 for delivery on a day of your choice
- Next Day Delivery: £10 for delivery the next day (order by 6pm)
- Click & Collect: Free for all orders, ready for collection the next day when you order by 10pm
Remember, Selfridges+ members enjoy free unlimited deliveries. For those who prefer to shop in person, the free Click & Collect service is an excellent way to avoid delivery charges altogether.
Returns Policy: Shop with Confidence
Selfridges' customer-friendly returns policy ensures a worry-free shopping experience:
- 28 days to return items for a full refund
- Items must be unused, with all labels and tags intact, and in the original packaging
- Online returns can be made via complimentary courier or by post
- Refunds for debit/credit card purchases are processed within 14 days of Selfridges receiving the returned item
Some exceptions apply to certain products, so it's always wise to check the full returns policy on the Selfridges website before making a purchase.
Customer Service: Support When You Need It
Selfridges' customer service team is ready to assist with any queries or concerns:
- UK customers can call 0800-123-400
- International customers can reach Selfridges at +44(0)207-160-6222
- Live chat is available from 09:00 - 20:00 BST
For a more personalised shopping experience, Selfridges offers a personal shopping service, particularly useful for specific item searches or styling advice.
Stay Connected with Selfridges
Follow Selfridges on social media to stay updated on new arrivals, exclusive offers, and style inspiration:
Following Selfridges on social media is a great way to catch flash sales, limited-time offers, and exclusive collaborations. You might even spot some social media-only discount codes!