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FAQs from Step One
How much can I save with Step One discount codes?
Current Step One discount codes offer several ways to save:
- 30% off your order with current discount codes
- 33% off when you buy 10-pack bundles
- 10% off your first order when you subscribe to the newsletter
- 50% off your first pair through the refer-a-friend programme
Does Step One offer student discounts?
Yes, Step One provides a 10% student discount for verified students. You'll need to confirm your student status through their verification process to access this ongoing saving.
Is delivery free at Step One?
Step One offers free delivery on all UK orders with no minimum spend required. Most orders arrive within 1-3 business days for metro areas, or 2-4 days for rural locations.
What's Step One's return policy like?
Step One offers an exceptional 30-day first pair guarantee - if you don't love your first pair, you can keep them and still get a full refund, size swap, or style exchange with no time limit. For other items, you have 30 days to return unopened products.
How does the Step One refer-a-friend programme work?
When you refer a friend, they get 50% off their first pair of boxer briefs (up to £9.50 saving), and you receive a free pair worth £19 once they make their purchase. Both discounts expire after 90 days and the programme runs until December 2025.
When are Step One's biggest sales?
Step One runs major sales during Black Friday, Boxing Day, and January with discounts up to 20% off. Their clearance section offers year-round savings of up to 67% off selected items.
Can I stack multiple Step One discount codes?
No, Step One only allows one discount code per order. This includes gift card codes, so you'll need to choose the best single offer for your purchase.
What's the best way to save on Step One bundles?
The 10-pack bundles offer the best value with savings up to 33% off individual prices. Step One clearly marks these as 'Best Value' and they're perfect if you're switching to bamboo underwear completely.
Do Step One gift cards expire?
No, Step One gift cards never expire. They're available in £20, £50, and £100 denominations and are issued as discount codes you can use anytime.
What payment options does Step One accept?
Step One accepts credit cards, Clearpay, Zip Pay, Apple Pay, Google Pay, and Klarna. Your card isn't charged until items are dispatched, and buy-now-pay-later options help spread the cost of your purchase.
Smart Ways to Save at Step One
From generous bundle deals to risk-free guarantees and referral rewards, Step One makes premium bamboo underwear more affordable. These proven strategies help you get the comfort you want without stretching your budget.
How Do I Use a Step One Discount Code?
- Browse the Step One website and add your chosen items to the basket
- Click on your basket to review your order
- Look for the discount code box during checkout
- Enter your valid code and click apply
- Check that your discount has been applied before completing your purchase
Newsletter Sign-Up Saves You 10% Instantly
New customers can secure 10% off their first order simply by subscribing to Step One's newsletter. You'll also receive exclusive offers, early access to sales, and updates about new product launches. The discount code arrives in your inbox immediately after signing up, making it one of the quickest ways to save.
Bundle Deals Cut Costs by Up to 33%
Step One's bundle offers deliver serious savings for anyone buying multiple pairs. Here's how the discounts work:
- 4-pack bundles - significant savings over individual purchases
- 7-pack bundles - even better value for regular customers
- 10-pack bundles - marked as 'Best Value' with up to 33% off
To claim your bundle discount, select your gender, choose your size, then add the bundle products to your basket. The savings are automatically applied.
Refer a Friend for 50% Off Plus Free Underwear
Step One's referral programme runs until December 2025 and benefits both you and your friends. When someone uses your unique referral link, they get 50% off their first pair of boxer briefs (maximum saving £9.50). Once they complete their purchase, you receive a code for one free pair worth £19.
Key conditions to remember:
- Both discounts expire 90 days after being issued
- Your friend must be new to Step One with no previous account or purchases
- Sign up for the programme at their refer-a-friend page to get your unique sharing link
Student Discounts Worth 10% Off
Students can access 10% off their Step One orders through the student discount programme. This ongoing offer helps make premium bamboo underwear more budget-friendly for those studying. Check the website for verification requirements and how to apply your student status.
Free UK Delivery on Every Order
Step One includes free shipping on all UK orders, regardless of order value. Delivery times are impressively quick:
- UK Metro areas: 1-3 business days from dispatch
- UK Rural areas: 2-4 business days from dispatch
- Scotland, Ireland, Isle of Man, Wales (Metro): 2-4 business days
- Scotland, Ireland, Isle of Man, Wales (Rural): 2-5 business days
International customers get free shipping on orders over £30, making it worthwhile to bundle purchases.
30-Day First Pair Guarantee Eliminates Risk
Step One's standout guarantee removes any worry about trying their products. If you don't love your first pair for any reason, you can keep them and still get a full refund, swap for a different size, or choose a different style. There's no time limit on this guarantee, and you don't need to return the underwear.
For other purchases beyond your first pair, you have 30 days to return unopened items for exchange or refund.
Seasonal Sales Bring Major Discounts
Step One runs several major sales throughout the year, giving you multiple chances to save on premium bamboo underwear.
Black Friday & Cyber Monday
November brings some of the year's best discounts with up to 20% off during Black Friday and Cyber Monday events. These sales are perfect for stocking up or trying new styles at reduced prices.
Boxing Day & January Sales
The post-Christmas period delivers excellent value with Boxing Day sales of 20% or more, followed by January clearance events. It's an ideal time to refresh your underwear drawer for the new year.
Year-Round Clearance Savings
The clearance section offers consistent savings of up to 67% off selected items throughout the year, perfect for trying new styles at lower prices without waiting for seasonal sales.
Gift Cards Never Expire
Step One gift cards come in £20, £50, and £100 denominations and never expire. They're issued as discount codes and can be perfect for introducing friends and family to the brand. Remember that only one discount code can be used per order, so you can't stack gift cards with other promotional codes.
Payment Flexibility with Buy Now, Pay Later
Step One accepts multiple payment methods including Clearpay, Zip Pay, and Klarna for spreading costs. Your card isn't charged until items are dispatched, and you can use Apple Pay or Google Pay for quick checkout. This flexibility helps manage your budget while getting the underwear you need.