FAQs from Travis Perkins
How can I get free delivery from Travis Perkins?
Travis Perkins offers free delivery on most items over £150 for guest customers. If you're a trade account holder, you can enjoy free branch delivery on most orders, regardless of the total amount. Always check the delivery options at checkout, as they may vary depending on your location and the items in your basket.
What is the Travis Perkins return policy?
Travis Perkins allows returns within 14 days for a refund. A collection fee of up to 15% may apply, depending on the product and location. For larger items, contact customer service to arrange a collection. Note that perishable items are non-refundable, and any defective items should be reported within 30 days for a refund or exchange.
How do I create a trade account with Travis Perkins?
To set up a trade account, visit the Travis Perkins website and look for the 'Trade Account' section. You'll need to provide some business details. Once approved, you'll gain access to exclusive trade prices, free branch delivery, and other perks like early access to Big Trade Deals.
Are there any discounts for first-time customers at Travis Perkins?
Yes! New users who download the Travis Perkins app can enjoy a 10% discount on their first order. This is a great opportunity to save on a larger purchase, so plan accordingly to maximise your savings.
What is TP Direct?
TP Direct is Travis Perkins' next-day delivery service for essential items. If you order before 4pm, you can receive your items the following day. This service is particularly useful for urgent jobs or when you need specific materials quickly.
How often does Travis Perkins have sales?
While Travis Perkins doesn't have a fixed sales calendar, they often offer promotions during key shopping periods like Black Friday, Boxing Day, and seasonal home improvement times. They also have ongoing 'Big Trade Deals' for account holders and a clearance section on their website for year-round savings.
Can I get a quote for my project from Travis Perkins?
Yes, Travis Perkins offers an estimating service for project quotes on materials and tool hire. This service can help you budget more accurately and potentially save money by avoiding over-purchasing. Contact your local branch or check the website for details on how to request a quote.
Does Travis Perkins offer a price match guarantee?
While Travis Perkins doesn't advertise a formal price match guarantee, they are committed to offering competitive prices, especially for trade account holders. If you find a lower price elsewhere, it's worth contacting their customer service to discuss your options.
What benefits does the Travis Perkins newsletter offer?
Subscribing to the Travis Perkins newsletter keeps you informed about the latest news, offers, and deals. You'll receive updates on new products, early access to exclusive Travis Perkins promotional codes, and helpful tips for your building projects. It's a great way to stay ahead of promotions and plan your purchases.
Can I hire tools from Travis Perkins?
Yes, Travis Perkins offers a tool hire service. This can be a cost-effective option if you need specialised equipment for a short-term project. Check their website or contact your local branch for details on available tools, hire periods, and pricing. Remember to book in advance, especially for popular items.
Money-Saving Made Simple at Travis Perkins
How Do I Use a Travis Perkins Discount Code?
Saving money at Travis Perkins is easy when you know how to apply a discount code. Follow these simple steps to ensure you're getting the best value on your purchases:
- Browse the Travis Perkins website and add your desired items to your basket.
- Once you've finished shopping, proceed to the checkout page.
- Look for a promotional code box or field during the checkout process.
- Enter your Travis Perkins voucher into this field.
- Click 'Apply' or a similar button to activate the discount.
- Verify that the discount has been applied to your order total.
- Complete your purchase with the discounted price.
By following these steps, you'll ensure that you're making the most of every offer available to you.
Unlock Trade Prices with a Travis Perkins Account
For trade professionals, creating a Travis Perkins account is a gateway to significant savings. Here's why it's worth your while:
- Access to exclusive trade prices on a wide range of products
- Free branch delivery on most orders
- Use of the Travis Perkins app for convenient shopping and account management
- Early access to Big Trade Deals for additional savings
- Ability to manage your account online, including viewing invoices and statements
To set up your trade account, visit the Travis Perkins website and look for the 'Trade Account' section. You'll need to provide some business details, but once approved, you'll be able to take advantage of these money-saving benefits immediately.
Big Trade Deals: Your Source for Substantial Savings
The 'Big Trade Deals' page on the Travis Perkins website is a treasure trove for trade account holders looking to maximise their budget. Here's what you can expect:
- Regularly updated offers on a variety of products
- Significant discounts on essential building materials and tools
- Limited-time promotions that can help you save big on larger orders
- Seasonal deals to help you prepare for busy periods
Even if you don't have a specific project in mind, it's worth checking the Big Trade Deals regularly. You might find offers on items you use frequently, allowing you to stock up at a lower price.
Delivery Options to Suit Your Needs
Travis Perkins offers flexible delivery options to ensure you get your materials when and where you need them:
- Free Delivery: Available on most items over £150 for guest customers. Trade account holders enjoy free branch delivery on most orders, regardless of the total.
- One-Hour Click and Collect: For those urgent jobs, select products are available for quick collection from your local branch.
- TP Direct: Need essential items fast? TP Direct provides next-day delivery if you order before 4pm.
- Branch Delivery: Local delivery from your nearest Travis Perkins branch, with options to suit your schedule.
Always check the delivery options at checkout, as they may vary depending on your location and the items in your order. Planning your deliveries efficiently can help you save on transport costs and ensure your project stays on track.
Return Policy: Peace of Mind with Your Purchases
Travis Perkins offers a customer-friendly return policy, giving you confidence in your purchases:
- Items can be returned within 14 days for a refund.
- A collection fee of up to 15% may apply, depending on the product and location.
- Contact customer service to arrange a collection for larger items.
- Perishable items are non-refundable, so plan your purchases carefully.
- Report any defective items within 30 days for a refund or exchange.
To make the return process smoother, keep your receipt and ensure items are in their original condition. If you're unsure about a product, it's always best to ask for advice before purchasing to avoid unnecessary returns.
Download the Travis Perkins App for Extra Savings
The Travis Perkins app is a powerful tool for both trade professionals and DIY enthusiasts. Here's why you should consider downloading it:
- 10% Off Your First Order: New app users can enjoy a 10% discount on their first purchase.
- Easy Ordering: Browse and order products directly from your smartphone or tablet.
- Account Management: Trade account holders can manage their accounts, view invoices, and track orders.
- Branch Finder: Quickly locate your nearest Travis Perkins branch for collections or in-store shopping.
- Exclusive App Offers: Access to app-only deals and promotions.
The app is available for both iOS and Android devices. Remember, the 10% discount for new users is a great opportunity to save on a larger purchase, so plan accordingly to maximise your savings.
Stay Informed with the Travis Perkins Newsletter
Signing up for the Travis Perkins newsletter is a smart move for anyone looking to stay ahead of the latest deals and product information. Here's what you can expect in your inbox:
- Updates on the latest news and offers
- Early access to exclusive Travis Perkins promotional codes
- Information on upcoming sales and promotions
- New product announcements and recommendations
- Helpful tips and advice for your building projects
To subscribe, look for the newsletter sign-up option on the Travis Perkins website. It's usually located in the footer or as a pop-up. By staying informed, you'll be better positioned to take advantage of time-sensitive offers and plan your purchases around the best deals.
Explore the Travis Perkins Trade Corner
The Trade Corner on the Travis Perkins website is more than just a blog—it's a valuable resource for both professionals and DIY enthusiasts. Here's what you can find:
- How-to guides and tutorials for various building and renovation tasks
- Product recommendations and comparisons
- Industry news and updates on building regulations
- Tips for running a successful trade business
- Inspiration for home improvement projects
While the Trade Corner might not offer direct discounts, the knowledge you gain can help you make more informed purchasing decisions, potentially saving you money in the long run. It's also a great way to stay up-to-date with industry trends and best practices.
Seasonal Sales and Special Events
Travis Perkins, like many retailers, offers special promotions during key shopping periods. While specific dates and deals may vary, keep an eye out for savings during:
- Black Friday and Cyber Monday
- Boxing Day and New Year sales
- Spring and summer home improvement seasons
- End-of-season clearance events
These events often feature some of the best Travis Perkins offers and discounts of the year. If you have flexibility in your project timeline, planning your major purchases around these sales events could lead to substantial savings.
Clearance and Special Offers
Don't overlook the 'Clearance' or 'Special Offers' sections on the Travis Perkins website. These areas often feature:
- Discounted end-of-line products
- Overstocked items at reduced prices
- Bundle deals on complementary products
- Limited-time offers on seasonal items
While the selection in these sections may be more limited, the potential for savings is significant. It's worth checking regularly, especially if you're flexible with brands or have upcoming projects that don't require specific product lines.
Customer Service: Get Expert Advice
Travis Perkins prides itself on providing expert advice to its customers. While this might not seem directly related to savings, good advice can prevent costly mistakes and help you choose the right products the first time. You can reach out to Travis Perkins customer service in several ways:
- Phone: 0330 123 3846
- Email: customerservice@travisperkins.co.uk
- In-store: Visit your local branch for face-to-face advice
- Online: Check out the FAQ section on their website for quick answers
Don't hesitate to ask for advice on product selection, quantity estimation, or the best solutions for your specific project. The right guidance can lead to more efficient purchases and potentially significant savings in the long run.
Getting Social with Travis Perkins
Follow Travis Perkins on social media to stay updated on the latest offers, product launches, and helpful tips:
Their social media channels often feature exclusive offers, behind-the-scenes content, and quick tips that can help you save money and improve your DIY or professional building skills.