FAQs from KIDLY
How can I redeem a KIDLY discount code?
Browse through our KIDLY offers. When you’ve found one you’d like to redeem, select the blue button - it’ll either say ‘get code’ or ‘view discount’. We’ll copy any codes automatically and redirect you to the KIDLY website ready for you to start your shop!
How can I get £5 off at KIDLY?
Make a KIDLY account in a few quick steps and then click on the profile icon in the top right. In the section called ‘My Rewards’, you’ll find a selection of discounts to use, including £5 off your first shop over £50! This is the place to check, as KIDLY will add new rewards to your account here, too.
How can I save money at KIDLY?
If you have an account, you’ll also receive the newsletter (unless you choose to opt out), which is where you’ll receive news of the latest sales and rewards. Check your current rewards before making a purchase and have a look at the current multibuy offers. Take a look at our KIDLY offers at Groupon, too!
KIDLY makes shopping fun! It’s the best place to get top quality for bargain prices. The shop is kind of like an ASOS for kids: it stocks everything they need to wrap up warm, go on adventures or just decorate their bedrooms! There are also lots of ways you can save on your KIDLY purchase. Products are reasonably priced anyway, but there are multibuy offers and you’ll find sales on selected items from time to time. There’s also £5 off your first order over £50 and 10% off your second order. KIDLY will drop extra discounts into your account from time to time, too! You’ll find it under ‘My Rewards’ in your account profile
KIDLY offers ‘rewards’ instead of voucher codes, but these work almost identically to codes:
- Check our current KIDLY offers and select one with the blue ‘get code’ (if available) or ‘view discount’ button.
- We’ll automatically copy any codes for you and take you directly to the KIDLY website.
- You’ll need to log in or create a KIDLY account (it only takes a few minutes).
- After clicking the profile icon in the top right, select ‘My Rewards’, where you’ll find all the discounts you’re currently eligible for.
- Select one to apply and then continue with your shop as normal.
- At the checkout, you can change your applied reward by clicking the ‘change’ button.
"Create a KIDLY account to access the best offers. You’ll get £5 off your first shop, 10% off your second shop and further discounts down the line, too!"
Shop in KIDLY’s Eco Shop
We all want to do our bit for the planet, and thankfully KIDLY makes it an affordable experience. The Eco Shop is filled with items that are made to withstand all their adventures - you’ll also find sustainable materials like recycled plastics and certified organic cotton. This collection is carefully put together to ensure you’re getting value for your money on all the shoes, toys and accessories they’ll need, while taking care of the planet, too.
The KIDLY account
We recommend creating a KIDLY account so you can take full advantage of the welcome discount and money off future purchases. You can activate offers by heading to your profile and selecting ‘My Rewards’. As well as £5 off your first shop, you’ll get 10% off the second and 10% off if you share a KIDLY photo on social media and the brand decides to share it!
The minimum spend for free delivery is really affordable, and you can easily switch to faster shipping.
- Standard delivery is free on orders over £35 or £3 - 3 to 5 working days
- Premium delivery is £6 - next working day
- Saturday delivery is £9
Check the delivery information page if you’re ordering from outside the UK mainland as you’ll pay slightly more for premium shipping - standard delivery is still free!
Fuss-free returns for 365 days? Yes please! As long as you keep your purchase unused and in its original packaging, you can return it for up to a year. There are three options available:
- Post Office drop-off (2-3 days)
- Hermes ParcelShop drop-off (5-7 days)
- Hermes collection (7-10 days)
Your return label is prepaid, so thankfully you won’t need to pay a penny if you change your mind.
There isn’t a store to visit at the moment, but if you need to get in touch the KIDLY customer service team is available 7am to 11pm.
The team at KIDLY are ready to help with any queries you may have:
- Live chat with the team by clicking the purple chat icon
- Send an email to firstname.lastname@example.org
- Message on social media
- Post a letter to KIDLY, Hercules Way, Leavesden, WD25 7GS, UK