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FAQs from Mamas & Papas
How much can I save with a Mamas & Papas newsletter signup?
You'll get £25 off your next order over £250 when you sign up for their newsletter. Plus, you'll receive early access to sales, exclusive offers, and expert parenting advice straight to your inbox.
What's the free delivery threshold at Mamas & Papas?
Free standard delivery applies to orders over £60, though furniture and large items are excluded. Orders under £60 have a £4.95 delivery charge, or you can choose free Click & Collect from any store.
Can I get an NHS discount at Mamas & Papas?
Yes, verified NHS and healthcare staff can access discounts of 10% to 15% through Health Service Discounts. The Blue Light Card is also accepted for additional savings.
How much can I get for trading in my old pushchair?
It depends on your model - you can get £150 for an Ocarro, £100 for a Flip XT3, or £75 for a Flip XT2. Add an extra £10 if you trade in a compatible carrycot. You'll need to book an appointment at one of their 33 participating stores.
Does Mamas & Papas offer a price match guarantee?
Yes, they'll match or beat lower prices on identical products from UK or Ireland retailers. The price difference refund is issued within 14 days, covering both their own-brand and third-party items that are in stock.
What's the returns policy at Mamas & Papas?
You have 30 days to return unused items in their original packaging. Returns can be made in-store, by post using their returns label, or via courier collection for large items (£40 fee). Without a receipt, you'll get a voucher for the current selling price.
Are there any app-exclusive discounts available?
The Mamas & Papas app regularly features exclusive offers, with past deals including £5 to £10 off first app orders. It's worth downloading for access to special promotions and easy order tracking.
How does the refer a friend scheme work?
When you refer a friend, they'll receive a £30 off referral card for orders over £150, and you'll get a £30 referral card too. It's a great way for both of you to save on your next purchase.
What payment options are available through Klarna?
You can pay in 30 days for orders up to £100, or split orders between £100-£1,500 into 3 interest-free instalments. For larger in-store purchases over £1,000, monthly payment plans are available at 0% APR with a 10% deposit.
When are the best times to shop the sales at Mamas & Papas?
Black Friday offers the biggest savings with up to 50% off, while winter sales are also excellent for bargains. Look out for seasonal events like Weaning Week in May and Sleep Week in March for category-specific discounts.
Smart Ways to Save at Mamas & Papas
From generous newsletter discounts to seasonal sales and clever trade-in schemes, Mamas & Papas offers plenty of opportunities to save on baby essentials. Whether you're shopping for your first little one or adding to your growing family, these money-saving tips will help you get more for your budget.
How Do I Use a Mamas & Papas Discount Code?
- Browse the Mamas & Papas website and add your chosen items to your basket
- Click on your basket to review your order
- Look for the 'Discount Code' or 'Promo Code' field during checkout
- Enter your valid discount code and click 'Apply'
- Check that your discount has been applied before completing your purchase
Top Money-Saving Opportunities
Newsletter Sign-Up: £25 Off Orders Over £250
One of the easiest ways to save at Mamas & Papas is by joining their mailing list. You'll get £25 off your next order over £250, which is perfect for bigger purchases like pushchairs, car seats, or nursery furniture.
Newsletter subscribers also enjoy:
- Early access to sales and exclusive offers
- Tailored expert advice for parents
- First notifications about new products
Refer a Friend and Both Save £30
Mamas & Papas runs an excellent referral scheme where both you and your friend benefit. When you refer someone, they'll receive a £30 off referral card for orders over £150, and you'll get a £30 referral card too. It's a win-win situation that makes expensive baby gear more affordable for everyone.
Trade-In Programme: Turn Old Gear Into Credit
The Mamas & Papas trade-in programme is a fantastic way to offset the cost of new purchases. You can trade in your old pushchair for a gift card:
- Ocarro models: £150 gift card
- Flip XT3: £100 gift card
- Flip XT2: £75 gift card
- Compatible carrycots: Extra £10 voucher
You'll need to book an appointment online at one of their 33 participating stores, but it's a great way to reduce the cost of upgrading your pushchair.
Delivery Options and Savings
Free Delivery Thresholds
Getting free delivery is straightforward at Mamas & Papas. Spend £60 or more and you'll qualify for free standard delivery, though this excludes furniture and large items. If your order is under £60, delivery costs £4.95.
For those who prefer to collect in person, free Click & Collect is available from any Mamas & Papas store, with orders ready for pickup within 3 to 7 days. This is particularly handy if you want to avoid delivery charges on smaller orders.
Express Delivery Options
When you need items quickly, several faster delivery options are available:
- Next Day Delivery: £5.95 to £7.95 depending on your location
- Saturday Delivery: £9.95
- Nominated Day Delivery: £6.95 (or £9.95 for delivery before 12pm)
Shop Seasonal Sales for up to 50% Off
Mamas & Papas runs some impressive seasonal sales throughout the year. Right now, their Black Friday sale offers up to 50% off selected lines, while Christmas savings provide up to 25% off festive items.
The best times to shop for major discounts include:
- Black Friday (November): Up to 50% off across multiple categories
- Winter Sales: One of the best times to find bargains
- Easter Specials: Seasonal promotions on selected items
- Weaning Week (May): Discounts on feeding essentials
- Sleep Week (March): Savings on bedding and sleep products
Category-Specific Discounts Across the Range
Mamas & Papas regularly runs targeted sales across different product categories, making it easier to save on exactly what you need:
- Up to 40% off pushchairs - perfect for upgrading or buying your first pram
- Up to 40% off furniture - great for nursery makeovers
- Up to 30% off car seats - essential safety gear for less
- Up to 50% off bedding & décor - transform your nursery on a budget
- Up to 50% off toys & gifts - ideal for birthdays and special occasions
Save up to £400 with Bundle Deals
Smart shoppers can save even more by choosing bundle deals. Mamas & Papas offers several money-saving bundles:
- Up to £400 off selected pushchair bundles
- Up to £360 off baby furniture bundles
- 5% off nursery bundles including fitted sheets, blankets, and quilts
- Up to 20% off complete nursery sets
- Maxi-Cosi car seat bundles with significant savings
Price Match Promise
Mamas & Papas will match or beat lower prices on identical products from UK or Ireland retailers. This applies to both their own-brand items and third-party products that are in stock. The price difference refund is issued within 14 days, though the guarantee excludes loyalty rewards, cashback offers, or delivery promotions.
App-Exclusive Offers and Mobile Savings
The Mamas & Papas app often features exclusive discounts not available on the website. Past offers have included £5 to £10 off first app orders, making it worth downloading even if you prefer shopping online. The app also provides easy access to your account, order tracking, and exclusive features.
Flexible Payment Options with Klarna
Mamas & Papas partners with Klarna to make expensive purchases more manageable:
- Pay in 30 days: Available for orders up to £100
- Pay in 3 instalments: Interest-free for orders between £100-£1,500
- Monthly instalments: 0% APR for in-store purchases over £1,000 (6 or 12 months with 10% deposit)
Special Discounts for Key Workers
NHS and healthcare staff can access discounts of 10% to 15% through Health Service Discounts, and the Blue Light Card is also accepted. Military personnel and their families can get discounts via TroopScout, while teachers can register for special offers on prams and nursery furniture through Discounts For Teachers.
Contact Mamas & Papas
If you need help with your order or have questions about current offers, Mamas & Papas provides several ways to get in touch:
- Customer Services: Available via phone during business hours
- Live Chat: Quick support through their website
- Store Locations: Visit one of their physical stores for hands-on help
You can also follow them on social media for the latest deals and product updates on Facebook, Instagram, TikTok, Pinterest, YouTube, and Twitter.