FAQs from Kiehl's
How can I get a Kiehl's discount code?
There are several ways to obtain a Kiehl's discount code. Sign up for the Kiehl's newsletter to receive exclusive offers. New customers can use an exclusive code for 15% off their first order. Keep an eye on the "OFFERS" section of the Kiehl's website for current promotions, and check VoucherCloud for the latest verified Kiehl's promo codes.
Does Kiehl's offer student discounts?
Yes, Kiehl's offers a 10% student discount through UNiDAYS. Simply verify your student status on the UNiDAYS platform to access exclusive student offers on Kiehl's products. The discount percentage may vary, so be sure to check the current offer before making your purchase.
How does the My Kiehl's Rewards program work?
My Kiehl's Rewards is a loyalty program where you earn 1 point for every £1 spent. These points can be redeemed for discounts on future purchases. Members also enjoy benefits like free standard delivery on all orders, exclusive offers, and early access to sales. It's free to join, making it a great way to save on your Kiehl's favourites!
Can I get free delivery from Kiehl's?
Absolutely! My Kiehl's Rewards members enjoy free standard delivery on all orders, regardless of the amount spent. For non-members, free standard delivery is available on orders over £25. It's a great reason to consider joining the rewards program if you're a frequent Kiehl's shopper.
What is Kiehl's return policy?
Kiehl's offers a customer-friendly return policy. Most items can be returned within 30 days of purchase if you're not completely satisfied. You can return products bought online to any Kiehl's store for free, or by mail using their pre-paid return label (a small fee may apply for mail returns).
Does Kiehl's offer free samples?
Yes, Kiehl's is known for its generous sample policy. You can choose 3 free samples with every online order. Additionally, when you visit a Kiehl's counter or store, you can often receive samples of products you're interested in trying. It's a great way to test new products before committing to a full-size purchase.
How often does Kiehl's have sales?
While Kiehl's offers promotions throughout the year, major sales typically align with key shopping events like Black Friday, Cyber Monday, and seasonal changes. They also run special promotions around holidays like Mother's Day and Father's Day. Signing up for the Kiehl's newsletter is the best way to stay informed about upcoming sales and exclusive offers.
Can I use multiple Kiehl's promo codes on one order?
Generally, Kiehl's allows only one promo code per order. However, some offers may be automatically applied to your cart in addition to a promo code. Always check the terms and conditions of each offer to understand how they can be combined.
Are there any Kiehl's outlet stores in the UK?
Kiehl's doesn't operate traditional outlet stores in the UK. However, you can find great deals on their website, especially during sales events. For the best savings, combine online promotions with Kiehl's discount codes and take advantage of the My Kiehl's Rewards program.
How can I contact Kiehl's customer service?
You can contact Kiehl's customer service through various channels. Visit the "Contact Us" page on their website for comprehensive support options. These include live chat for real-time assistance, a customer service phone line for personalised help, and in-store consultations for face-to-face advice.
Money-Saving Made Simple at Kiehl's
How to Use a Kiehl's Promo Code
- Browse the Kiehl's website and add your desired items to your shopping bag.
- Once you've finished shopping, click on the shopping bag icon to review your order.
- Look for the "Promo Code" or "Voucher Code" box, usually located near the order summary.
- Enter your Kiehl's promotional code in the box provided.
- Click "Apply" or "Submit" to see the discount reflected in your total.
- If the code is valid, you'll see the savings applied to your order.
- Complete your purchase and enjoy your discounted skincare!
Unlock Exclusive Savings with My Kiehl's Rewards
Want to make the most of your Kiehl's shopping experience? Join My Kiehl's Rewards, the brand's loyalty programme designed to pamper both your skin and your wallet. Here's why it's a must for any Kiehl's enthusiast:
- Points for Pounds: Earn 1 point for every £1 spent, which you can later redeem for discounts on future purchases.
- Free Delivery: Enjoy complimentary standard UK delivery on all orders, no minimum spend required.
- Exclusive Offers: Gain access to member-only promotions and early sale access.
- Birthday Treats: Celebrate your special day with a gift from Kiehl's.
- Expert Tips: Receive personalised skincare advice and product recommendations.
Signing up is free and easy, so there's no reason not to join. It's like having a Kiehl's voucher that keeps on giving!
10% Student Savings: Glow on a Budget
Attention, students! Kiehl's understands that maintaining a skincare routine on a student budget can be challenging. That's why they've partnered with UNiDAYS to offer exclusive student discounts. Here's what you need to know:
- Verify your student status through UNiDAYS to access special student offers.
- Enjoy discounts on your favourite Kiehl's products throughout the year.
- Combine your student discount with other promotions for maximum savings.
Remember to check the terms and conditions, as student discounts may not be applicable to all products or during certain promotional periods. It's a brilliant way to keep your skin glowing without breaking the bank!
Newsletter Perks: Your Inbox's New Best Friend
Want to be the first to know about the latest Kiehl's offers, product launches, and exclusive promotional codes? Signing up for the Kiehl's newsletter is your golden ticket to savings. Here's why it's worth hitting that subscribe button:
- Welcome Offer: New subscribers often receive a special discount on their first purchase.
- Exclusive Promotions: Get access to subscriber-only deals and Kiehl's voucher codes.
- Early Sale Access: Be among the first to shop seasonal sales and limited-time offers.
- Skincare Tips: Receive expert advice and product recommendations tailored to your skin type.
- New Product Alerts: Stay in the loop about the latest Kiehl's innovations.
It's a simple way to ensure you never miss out on a great deal or the chance to try the newest skincare sensations. Plus, you can easily unsubscribe at any time if you find it's not for you.
Seasonal Sales: Mark Your Calendar for Big Savings
While Kiehl's offers great value year-round, certain times of the year bring even bigger opportunities to save. Keep these key shopping events in mind:
- Black Friday and Cyber Monday: Expect significant discounts across the range, often up to 20% off or more.
- Boxing Day Sales: Post-Christmas bargains abound, with clearance deals on gift sets and popular products.
- Summer Sales: Look out for mid-year promotions, perfect for stocking up on SPF products.
- Mother's Day and Father's Day: Special gift sets and promotions make these ideal times to treat loved ones (or yourself).
During these events, Kiehl's often offers enhanced deals, free gifts with purchase, and exclusive voucher codes. Combine these offers with your My Kiehl's Rewards benefits for unbeatable savings!
Free Gifts and Samples: Try Before You Buy
Kiehl's is renowned for its generosity when it comes to free gifts and samples. Here's how to make the most of these offers:
- Spend-Based Gifts: Look out for promotions offering free gifts when you spend over a certain amount. For example, spend £60 or more to receive 2 free minis and a canvas pouch.
- Seasonal Specials: During events like Mother's Day, you can receive a Kiehl's Tote bag with orders over £80.
- Free Samples: Choose 3 free samples with every order, allowing you to test new products without commitment.
- In-Store Experience: Visit a Kiehl's counter for personalised skincare consultations and generous samples.
These freebies not only add value to your purchase but also help you discover new favourites without the risk. It's like having a Kiehl's coupon for bonus products!
Bundle Deals: More Products, More Savings
Kiehl's offers fantastic value through their curated skincare sets and bundle deals. Here's why they're worth considering:
- Cost-Effective: Bundles often offer savings compared to buying products individually.
- Try New Combinations: Sets introduce you to complementary products that work well together.
- Gift-Ready: These bundles make perfect presents, often coming in attractive packaging.
- Limited Edition Sets: Look out for seasonal bundles that offer unique product combinations.
For example, the "Time to Kiehl's & Chill" gift set, priced at £86.00, offers a curated selection of nighttime formulas for face and eye care. Keep an eye on the "Gifts & Sets" section for the latest bundle offers and use them in conjunction with Kiehl's promotional codes for maximum savings.
Delivery Information: Get Your Skincare Fix Fast
Kiehl's offers several delivery options to suit your needs:
- Free Standard Delivery: Available for My Kiehl's Rewards members on all orders, or for non-members on orders over £25.
- Express Delivery: For when you need your skincare fix quickly (additional charges may apply).
- Click & Collect: Order online and collect from your nearest Kiehl's store or selected partner locations.
Remember, by joining My Kiehl's Rewards, you'll enjoy free standard delivery on all orders, regardless of the amount spent. It's an easy way to save on shipping costs and get more value from your purchases.
Return Policies: Shop with Confidence
Kiehl's stands behind the quality of their products with a customer-friendly return policy:
- 30-Day Return Window: If you're not completely satisfied, you can return most items within 30 days of purchase.
- In-Store Returns: Products bought online can be returned to any Kiehl's store for free.
- Mail Returns: If you prefer to return by post, Kiehl's provides a pre-paid return label (a small fee may be deducted from your refund).
Always keep your receipt or order confirmation for smooth returns. This policy allows you to try new products with peace of mind, knowing you can return them if they don't suit your skin.
Customer Service: Expert Help at Your Fingertips
Kiehl's prides itself on excellent customer service. If you have any questions about products, orders, or how to use a Kiehl's voucher code, don't hesitate to reach out:
- Online Help: Visit the "Contact Us" page on the Kiehl's website for comprehensive support.
- Live Chat: Get real-time assistance from Kiehl's skincare experts.
- Phone Support: Call the customer service line at 0800 587 0830 for personalised help.
- In-Store Consultations: Visit a Kiehl's store for face-to-face advice and product recommendations.
The Kiehl's team is known for their expertise and friendly service, ensuring you get the most out of your skincare routine and any promotions or discount codes available.
Getting Social with Kiehl's
Stay connected with Kiehl's on social media for the latest product launches, skincare tips, and exclusive offers:
Following Kiehl's on these platforms can give you insider access to flash sales, limited-time promotional codes, and valuable skincare advice. It's a great way to stay in the loop and potentially snag some exclusive deals!