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More about The Body Shop

The Body Shop

Natural Beauty at its Best

Inspired by nature and healthy beauty, The Body Shop encompasses everything you need for a radiant, natural look. Selling products that are made to enhance natural beauty, without having a negative effect on others, The Body Shop have been trading beauty fairly since the first store opened in the late 1970s. Alongside their offerings of natural looking beauty, The Body Shop have always worked to limit their impact on the planet. The store’s founder, Dame Anita Roddick, did more than just support human and animal rights during the growth of business- she pushed boundaries to help create a line that was fair to the planet, all of its inhabitants and customer’s skin too. Now, with thousands of stores offering an alternative solution to looking and feeling beautiful, The Body Shop name has grown to be one of the biggest influencers on the high street. 

What does The Body Shop sell?

The shelves at The Body Shop are categorised into helpful beauty sections- which include bath and body care, hand care, skincare, fragrances and makeup. The products available are all unisex but there is a separate section for men’s grooming too. Want to know what’s hot in the world of natural beauty? Take some inspiration from the list below, or browse the newest products online.

Is The Body Shop ethical?

The Body Shop ensure that their core values are highlighted within every product they sell, by sourcing ingredients in an ethical way- from their oils and honeys to their shea butters and sugars. Their wonderfully effective beauty products and thoughtful business values are what make them stand out. By caring for our planet, supporting fair trading, human rights and animal rights, The Body Shop are working to make a difference. Check out their YouTube channel and see the stories behind a range of The Body Shop products.

Money Saving Beauty Offers

Achieve dreamy natural beauty for less at From big buys to little treats, The Body Shop make sure you can choose your favourite products and try something new without blowing the budget. Find out what deals are available right here at vouchercloud, or visit the online store to check out what’s on offer.

A Body Shop sale is the perfect place to find your most loved products for less. Sift through the deals easily in the online store by filtering the sale products by price, benefits and scent. With selected ranges priced as low as £3 and less, you can afford to try something new too! From lip balms and hand creams to body butters and mists, shop in The Body Shop sale and you can create a whole set of your favourite scent!

Occasionally, The Body Shop will offer even more deals that you won’t be able to refuse- including multi-buys for selected ranges, mix and match discounts and more. With a voucher code to apply to your online basket too, you’ll be all set for a beauty regime that costs less but looks anything but cheap.

vouchercloud Top Saving Tip

Sign up to The Body Shop newsletter and you’ll receive the latest news about offers and discounts in your inbox- so you can skip straight to the beauty deals!

How do I use my The Body Shop voucher?

You’ll often find a beauty discount for The Body Shop here at vouchercloud. Use our generous % discounts when you buy online or in store and fill your bathroom with the gorgeous nature inspired goodies, without emptying your wallet. To take advantage of the deals available, follow the steps below and check out beautifully, for less!

  • Find your next beauty purchase at and click the ‘Add to Bag’ button
  • When you’ve filled your basket with goodies, click the ‘My Bag’ link at the top of the page
  • Review your shopping bag and check that your voucher is valid with your chosen products
  • In the ‘Promotion Codes’ box below your order summary, enter a Body Shop discount code and click ‘Verify Code’
  • Your discounts will be applied to your The Body Shop order total straight away
  • Click ‘Checkout Securely Now’ and sign in or register with The Body Shop to place your order and enjoy beautiful savings on your beauty products!

The Body Shop discount code

Natural Beauty Ranges

Renowned for their classic collections of natural natural beauty products, The Body Shop know exactly what works when it comes to caring for your skin and looking beautiful. Their ranges have expanded through the years to create the collection you love today. Shop by range from the online store and discover luscious scents in the form of moisturising butters, hydrating oils and beautifying treatments. Begin by choosing a category or range- there’s aloe, mango, coconut, vitamin E, rose, shea, seaweed and many many more! Select your favourite collection or try something new from the range! Alternatively, select a product type. The Body Shop sell bath products, scrubs, mists, lotions, cleansers, gloss, powder, creams, gels and everything else you could possible need for your bathroom!

The Body Shop products

The Body Shop Makeup

The makeup line at The Body Shop reflects the themes of their different ranges, inspired by natural colours and natural beauty. Treat yourself to a natural look, enhance your best features and feel glam all day, every day!
Whether you love pastels, brights, monochromes or a bohemian mixture, The Body Shop are on hand with top tips to choosing and applying their makeup for flawless effects.

Once you’ve filled your makeup bag with gorgeous tints and stylish tones, top it up with The Body Shop’s award winning brushes and accessories to help you complete the look!

The Body Shop Makeup

The Body Shop for Men

Men are equally taken care of at The Body Shop. From fragrances to grooming products, the ranges are specifically designed for the hands, feet, faces and bodies of men. Reflecting the natural touch of the women’s range, without frills and fuss, the men’s skincare collections cover every step of your morning prep, your daily skincare regime and evening grooming before nights out. Choose aftershave, deodorant, shower products and moisturisers that are tailored to appeal to men’s tastes. The aromas available are fresh, spicy and clean- speaking to a variety of preferences and moods.

To find a product that meets your skincare needs, browse the men’s category online, or speak to The Body Shop staff in store. Select the type of problems you’re prone to, whether it’s oil, dehydration or you’re discovering the first signs of ageing. Then, pick and choose a selection of products that have been created for your specific needs. You can also choose by scent to match products with your personality.

Choosing the Range for You

The Body Shop focuses on helping you choose the right products for your skin type, whether that’s dry, oily, sensitive or soft, the ranges are tailored to cater for all occurrences for young and more mature customers. The range is extensive and colourful, with aromas that will have you transfixed. If you’re not sure where to start, use the skincare decider tool and find the perfect product for your needs. Begin by entering your name, select ‘man’ or ‘woman’ and choose the express or complete questionnaire. Then, simply make your way through the online questionnaire choosing your skin type, the challenges you face and what you want to achieve. When you’re done The Body Shop will give you their expert opinion and recommend the product range for you. Choose care for the day, night time and specialist targeted treatments that should work a treat. Add the recommendations to your shopping bag straight away and check out with exactly what your skin needs to flourish. 

You can revamp your whole beauty regime using the other online tools too! From skincare to hand and foot care, you’re covered with natural beauty solutions from The Body Shop.

The Body Shop regime

A Hub of Beauty

From day one, The Body Shop and its founder Dame Anita Roddick began to influence the way we saw beauty and used the products to create it. Today, the store is the best known of its kind and continues to make a memorable dent in the world of beauty. Make sure you stay up to date with the knowledge and tips, trending looks, popular products and new releases at The Body Shop’s very own hub of beauty. Update your knowledge with the people in the know and find the best advice on the expert-lead pages of the Beauty Hub and The Body Shop beauty blog. Whether you want to discover the latest products to hit the shelves or need tips on how best to use them, you’ll find it all at The Body Shop!

The Beauty Hub includes step by step guides for every stage of your beauty regime, from cleansing to applying. Visit the Beauty Hub to read more about the types of skin that need a little extra love and how The Body Shop products can help. Once you’ve found the line for you, you can purchase the full kit, everyday makeup bag essentials and the all important SOS kit that will work wonders for your skin type. You’ll find a useful range of video tutorials to help you visualise the way you can create your dream look too! Watch the video below to find out how to hydrate your skin and bring it back to life.

When it comes to fashion, keep your natural beauty in focus with tips from the Beauty Hub. Discover the tops tricks of the beauty trade and use the simple guides to meet your goal, whether you’re planning a night out, a hot date, or want to perfect your subtle daily look. Just remember to think about your body as a whole- read the Beauty Hub’s body care advice and choose complementary products to complete your regime.

The Body Shop blog features new tips and tricks each week, so every beauty fan can stay looking fabulous. Top beauty bloggers and The Body Shop’s own stylish writers test out new products and provide information you can trust. From skincare and makeup advice, to competitions and event news, it’s the number one blog to keep your beautiful eyes on!

The Body Shop blog

The Gift of Natural Beauty

The Body Shop sell everything a beauty addict needs. If you know some who loves the range, or is in need of pampering, choose something gorgeous from the online store for a birthday gift, Christmas present, or a surprise treat. The gifting category is full of standout products and gift packs presented in special bags and boxes. When you’ve chosen a product or set, select a gifting option at the online checkout to make it extra special. When you review your order, select the ‘Add Gift Options’ button to enter a celebratory message, or add gift wrapping to your order for a sparkling finish.

The gift pages have something for everyone- simply filter the selection to search out the perfect present for your friends and family. Choose a budget, range and scent, or narrow down the gift sets by ‘gifts for him’ or ‘gifts for her’. Choose a beautifully packaged set, a selection of pocket sized treats, or buy products from the range you know is their favourite. The Body Shop gifts are perfect for Mums and Mums to be, girlfriends and sisters who deserve a treat, Dads with rough hands and friends who look for the natural alternative to looking and feeling great.

The Body Shop gifts

Beautiful Rewards from The Body Shop 

The Body Shop love to treat fans of natural beauty, which is why they set up their ‘Love Your Body’ loyalty scheme. For a small annual fee, you can be part of the club and enjoy even more from your favourite beauty store! With your loyalty card you’ll get the chance to feel even more gorgeous, whilst earning rewards and benefiting from everything The Body Shop has to offer.

Love Your body

Joining is easy, just purchase your membership online and register your card, or buy in store. Once you’ve received your The Body Shop loyalty card you’ll start to see the benefits every time you shop during the year to come. Use your loyalty card when you buy in store, or when you order online, to receive member discounts and receive loyalty stamps. When your stamps are topped up, you might receive a free gift! You’ll also have access to member only offers, birthday treats, free products and special events. As a loyal member of the family, The Body Shop will let you know about new products and beauty updates before anyone else too.

Buy gifts for friends or treat yourself at The Body Shop and you could earn back your annual membership fee in just a few purchases. Then, you can continue to enjoy the benefits of your card for the rest of the year!

Read the full terms and conditions to find out everything you need to know about The Body Shop loyalty scheme.

The Body Shop loyalty card

The Body Shop Delivery and Returns

Choose to buy online at and your new beauty products will be sent straight to your chosen address! Achieving natural beauty has never been so convenient!

At the online checkout you’ll be given the choice between standard and express delivery. Choose standard delivery and receive your products within 5 working days. If you need your beauty fix sooner, select the express delivery option and place your order before 11am on Monday to Friday. Your delivery costs will be a little more but The Body Shop will get your products to you the very next day!

Once you’ve placed your order, you’ll receive an email confirming everything. Keep track of your product’s journey using the tracking details included, or login to your online account and view your order history, where you’ll see the current status of your latest purchases.

If you buy online at and change your mind about the products you’ve chosen, you have 14 days to return them as long as they are in their original packaging. Or, if you have opened your products and you aren’t 100% happy about what you’ve received, you have 28 days to send them back. Simply complete the returns form included with your order, repackage your items and send them to the address below. 

The Body Shop Returns Address

The Body Shop International Plc
UK Online Care Centre Returns
West Sussex,
BN17 6LS

You can also return your online orders to selected stores. Simply drop in with a copy of your order confirmation email and the documents included with your delivery. To find out more, read the full terms of The Body Shop returns policy.

In Store with The Body Shop

Fancy browsing the glorious array of beauty products at The Body Shop and breathing in their sweet smells before you buy? Then visit your local branch! The Body Shop stores all offer a wide range of collections, with friendly staff on hand to help you choose. The delicately arranged shelves feature all of your favourite skincare, makeup and fragrances, as well as accessories and a selection of gifts. Visit The Body Shop and you’ll have a choice of natural beauty right at your fingertips.

How many Body Shop stores are there?

There are more than 2,000 The Body Shop stores around the world- from right here in the UK to the rest of Europe, shops in Asia and stores in America.

Where is the nearest Body Shop?

Find a store near you using the online Body Shop store locator. Simply enter your address details or postcode into the store finder and click ‘Search’. You will be shown a map, pinpointing the branches in your search area, as well as a list of stores. Browse the options and click on a specific The Body Shop store to see more details, including the full address, opening times and contact telephone number.

the body shop store locator

What time does The Body Shop open?

The Body Shop stores have different opening times but most branches open their doors between 8:30am and 9:30am Monday to Saturday. On Sundays, most The Body Shop stores open between 10am and 12 midday, although this varies depending on the location within the UK. Use the store locator online to find out when your local branch opens.

What time does The Body Shop close?

Closing times vary but most The Body Shop branches close between 5pm and 7pm on weekdays, at around 6pm on Saturdays and at around 5pm on Sundays. Find out what time your local branch closes today using the online store locator.

Contact The Body Shop

When you need help with your online order or have questions about a product, contact The Body Shop and speak to the team for advice. The customer service staff are available to help over the phone or via email and you can find helpful answers quickly on the FAQ pages. Of course, if you’re near a store you can visit your local branch and speak to the staff in person too!

Find answers to a range of common queries in the online help centre. Get the support you need by browsing the different topics online, or by using the search box provided. Type a query or keyword into the box, click ‘Ask’ and find an answer in a flash.

To send a message to the customer care team at The Body Shop, complete the online contact form. Simply choose a query topic, enter your name and contact details, then add a  short message and submit the form. Look out for the ‘Chat Now’ button on the website too, which takes you to an online instant chat service so you can send your messages to the team and get answers straight away. Alternatively, pick up the phone and use the details below to speak with customer services.

The Body Shop Contact Number

0800 0929090

Open between 8am and 6pm Monday to Friday and 9am to 12pm on Saturdays.

Getting Social with The Body Shop

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