FAQs from Newmarket Holidays
Can I book my flight seat in advance?
For long-haul holidays, seating in economy class cannot be pre-booked until very close to departure, given the nature of our competitive fare arrangements with our airline partners. Once you receive your final travel documents, some airlines will permit you to allocate your seats for a cost, payable directly to the airline. The procedure for doing this will vary between airlines, but will be clearly shown on your documents. We cannot do this for you and must be done directly with the airline. For UK and European short-haul holidays, you may be able to pre-book your seats directly with your airline (there will be a charge for doing so) when we supply you with your flight reference number. In some cases we will SMS you (if we have your mobile number) your flight reference number, otherwise your flight reference number will be available when we send you your final travel documents, approx 7-10 days before your departure date.
What time should I arrive at the airport/station on my flight/Eurostar?
For Domestic and European holidays, the recommended check-in time is two hours before your flight. For Transatlantic and other Long-haul destinations, you should check in three hours before your flight. If you are travelling by Eurostar, check in will be one hour before departure.
Can I upgrade my flight?
This is possible in certain circumstances. As a group escorted tour operator, we buy seats in blocks for our travelling group. This means our holidays are competitively priced, as we source very good rates with our airline partners. Should you wish to upgrade, we would be deviating your booking away from the group economy fare, to a different fare type. This means the difference between the original economy fare quoted (part of our group) and the new upgraded fare will likely be greater than you may expect. You should not compare fares on airline websites, as these are not reflective of the arrangement we have with airlines. We can quote upgrade rates for flights with Virgin Atlantic, Air Canada and Malaysia Airlines within 5 days. All other upgrade requests are submitted to the airline for quoting and can take up to two weeks to come back. Upgrades are not permitted within 6 weeks of departure.
More about Newmarket Holidays
Whether it’s the Scottish Highlands or the heat of Indian that your heart desires to explore, Newmarket Holidays designs perfect holiday packages to the most sought-after destinations. Perfect for all types of traveller, whether you’re a family of four or looking to get away with a pal, you’re certain to sate your wanderlust with a Newmarket Holidays.
From air holidays and coach tours to the wealth of ocean and river cruises available to book up for the whole family - Newmarket Holidays has something for everyone. Perhaps you want to go off the beaten track or visit your dream destination as you’ve seen so many times on TV, you’ve got the world at your fingertips with Newmarket Holidays. Award-winning, for its marvellous holidays and perfectly planned itineraries, book your trip away today because this will be an all-inclusive experience like you’ve never had before.
How do I use my Newmarket Holidays discount code?
- Select a discount code and wait to be redirected to the Newmarket Holiday’s website.
- Choose a type of break and click to view more information.
- Enter all traveller details needed and continue to book your Newmarket Holiday with your discount included.
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Will I have to pay a deposit on my Newmarket Holiday?
Most of the holiday packages available will be subject to a small deposit.
Are there any free Newmarket Holiday activities?
Be sure to check what is included in your itinerary, while you will be prompted to add more paid activities to your package if you wish.
Will I need to purchase travel insurance with Newmarket Holidays?
It is vital that you purchase some form of travel insurance before you go on holiday, be that Newmarket’s own travel insurance or an alternative policy.
Newmarket Holidays Confirmations
Your booking confirmation will be sent to you via email and you’ll be able to manage your booking through your account.
Newmarket Holidays Cancellations
To cancel your holiday booking, simply get in touch using one of the methods below and please be aware that cancellation charges may apply.
Contacting Newmarket Holidays
Call Newmarket Holidays: 0330 160 7700
Write to Newmarket Holidays:
Cantium House
Railway Approach
Wallington
Surrey SM6 0BP
Email Newmarket Holidays online.
An online chat service is also available.