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FAQs from TUI
What is the NHS discount on TUI?
Yes, TUI offers a verified NHS employee discount. You save £30 off bookings under £1,200 or £100 off bookings of £1,200 or more on package holidays and Marella or TUI River Cruises. You'll need to verify your NHS employment at the time of booking.
Is there a TUI discount for solo travellers?
Yes. TUI has a dedicated code for solo travellers and single-adult bookings (including one adult travelling with children). It takes £100 off with a minimum spend of £800. Check the current codes on vouchercloud before you book to make sure you have the latest one.
Do TUI discount codes apply to all-inclusive packages?
Member codes from the TUI Smiles Rewards Club apply to selected package holidays, which can include all-inclusive options. Eligibility depends on the specific code. Minimum spend requirements and departure date windows apply, so always check the terms before booking.
Can you use more than one TUI promo code on a single booking?
No. TUI generally allows only one promotional code per booking. Choose the code that gives you the biggest saving for your specific trip, for example, the solo traveller code if you're travelling alone, or a TUI Smiles member code if your spend qualifies for the higher discount.
What is the TUI Smiles Rewards Club?
TUI Smiles is TUI's membership programme. Members get access to exclusive promotional codes and travel rewards not available to non-members. Current member codes can save between £100 and £200 per booking on selected package holidays, depending on your total spend. You access these by logging in to your myTUI Account.
What are TUI's low deposit options?
TUI deposits start from £25 per person, with options of £60pp or £125pp depending on the holiday type and departure date. For bookings made at least 26 weeks before departure, you can also set up a Direct Debit instalment plan to spread the remaining cost.
Are TUI holidays financially protected?
Yes. All flight-inclusive TUI holidays are covered by the ATOL scheme (ATOL No: 2524). This means your money is protected if TUI or the airline were to cease trading before or during your trip, which is a meaningful piece of mind for any package booking.
What are TUI's cancellation charges?
Cancellation fees on TUI flight-inclusive packages depend on how far in advance you cancel:
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70+ days before departure: loss of deposit only
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69–49 days: 30%–50% of the holiday cost
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48–15 days: 70%–90%
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14–0 days: 100% of the total cost
A cancellation invoice is issued within 14 days, with refunds processed to the original payment method.
Is there a student discount at TUI?
TUI doesn't currently advertise a dedicated student discount programme. That said, the 7% online saving on summer packages applies to all bookers, and the solo traveller code is worth checking if you're booking independently. It saves £100 with a minimum spend of £800.
When is the final balance due for a TUI holiday?
For most TUI package holidays, the final balance is due 12 weeks (84 days) before departure. If your booking involves a third-party flight, the balance due date may be earlier, as soon as 30 days before departure, so it's worth checking your booking confirmation carefully.
Smart Ways to Save on a TUI Holiday
TUI gives you plenty of routes to a cheaper holiday, from a current online saving on summer packages to exclusive member codes worth up to £200 off a single booking. There are also cruise discounts, free child places, and NHS perks to be aware of, so there's real money to be saved before you've even packed a bag.
On this vouchercloud page you'll find the best current TUI deals rounded up in one place, including any active TUI promo codes and the savings programmes worth knowing about.
How to Apply Your TUI Voucher Code at Checkout
Applying a TUI promotional code is straightforward. Here's how to do it:
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Choose your holiday on the TUI website and proceed through the booking steps until you reach the payment or booking summary page.
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Look for the field labelled 'promo code' or 'discount code', which typically appears in the booking summary alongside your holiday price.
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Type or paste your code into the field exactly as shown, then confirm or apply it.
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Check that the saving has been deducted from your total before entering any payment details.
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If the code isn't working, double-check the minimum spend requirement, confirm the holiday type is eligible, and make sure you're not trying to use more than one code. TUI generally allows one code per booking. Codes tied to TUI Smiles membership require you to be logged in to your myTUI Account.
Save 7% on Summer Package Holidays Online
TUI is currently offering a 7% discount against standard package prices when you book online. This applies to short, mid, and long-haul departures, so whether you're after a fortnight in the Canaries or a longer-haul trip, the saving is available across a broad range of holidays.
For context, on a £2,000 holiday that's £140 back in your pocket just for booking through the website rather than over the phone or in store. The discount applies to departures up to the end of October 2026, so there's a decent window of travel dates to choose from.
Head to the TUI website, search for your preferred destination and dates, and the discounted price should be reflected automatically. No code needed.
Up to £200 Off with TUI Smiles Rewards Club Membership
Joining the TUI Smiles Rewards Club is one of the most effective ways to access exclusive savings. Members get access to promotional codes that can take a significant amount off a single booking.
£100 Off Selected Package Holidays
With a qualifying code, TUI Smiles members can save £100 per booking on selected package holidays with a minimum spend of £1,000. The holidays covered are departures between May and October 2027, giving you plenty of lead time to plan.
£200 Off on Higher-Spend Bookings
Spend £2,000 or more on the same selection of package holidays and the saving doubles to £200 per booking. For a family booking or a longer trip, that threshold is easier to reach than it sounds, and £200 off is a meaningful reduction.
Log in to your myTUI Account before searching to make sure any member-exclusive codes and prices are visible to you.
Up to £300 Off Marella Cruises Sailings
If a cruise is on the cards, Marella Cruises has a strong current offer. Selected 7-night sailings departing between October 2026 and December 2027 can come with up to £300 off, a substantial saving on what is already a well-regarded all-inclusive cruise product.
On top of that, logged-in myTUI Account members can save an extra £100 on specific repositional sailings, though this deal is time-limited so it's worth checking availability sooner rather than later.
Log in before you search for cruises to make sure member pricing is applied automatically.
£100 Off for Solo Travellers and Single-Adult Bookings
Solo travel can feel expensive, but TUI has a dedicated code that takes £100 off bookings with a minimum spend of £800. The offer applies to solo travellers or holidays with one adult and one or more children, which makes it genuinely useful for single parents too.
This kind of saving is easy to miss if you're not actively looking for it, so it's worth checking the current codes on this vouchercloud page before you book.
NHS Employee Discount: Up to £100 Off
TUI offers a verified NHS discount on package holidays and Marella and TUI River Cruises bookings:
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£30 off bookings under £1,200
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£100 off bookings of £1,200 or more
This applies to a wide range of departures and is one of the more generous travel discounts available to NHS staff. You'll need to verify your eligibility at the time of booking. Check the TUI website for the current verification process.
Free Child Places on Selected Holidays
TUI regularly offers one free child place per selected room or apartment, provided there are at least two full-paying adult passengers in the booking. For families, this can represent a significant saving, as a child's place on a package holiday isn't cheap.
Free child place availability varies by hotel, room type, and departure date, so it's worth filtering for this when you search. Look for the free child place indicator in the search results on the TUI website.
Low Deposits and Flexible Payment Options
TUI makes it easier to commit to a holiday without paying everything upfront. Deposits start from as little as £25 per person, with options of £60pp or £125pp depending on the holiday type and how far out you're departing.
For bookings made at least 26 weeks before departure, a Direct Debit instalment plan is available, which is useful for spreading the cost of a larger family booking over several months. The final balance is typically due 12 weeks before you travel.
TUI also offers a TUI Credit Card, which earns TUI Reward Points on everyday spending that can be put towards future holidays. There are no credit card fees when paying your holiday balance with it either.
If you're planning a trip well in advance, setting up a Direct Debit early is a practical way to avoid a large lump-sum payment closer to departure.
Getting Help with Your TUI Booking
TUI has several ways to get in touch, whether you're booking, amending, or need support while you're away. All flight-inclusive holidays carry ATOL protection (ATOL No: 2524), so your money is protected if anything goes wrong.
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Package holidays: 0203 451 2688
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Cruise holidays: 0203 451 2682
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Urgent support abroad: +44 203 830 3111
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Live chat: available 24/7 through the TUI app