Ends 14 January
Ends 7 January
Ends 31 December
Ends 31 December
Ends 18 February
Ends 11 February
Ends 18 February
Ends 7 January
Ends 7 January
Ends 7 January
Ends 31 December
Ends 12 January
Ends 24 December
Ends 21 January
Ends 5 February
FAQs from Phase Eight
How much can I save with a Phase Eight discount code?
New customers can get 15% off their first order by signing up for the newsletter, while birthday shoppers enjoy 20% off during their special month. Currently, there's also a 50% off sale with an extra 15% off sale dresses, which you can stack for significant savings.
Do I get free delivery at Phase Eight?
Yes, you'll get free standard delivery when you spend £150 or more. Orders under this amount have a £3.95 delivery charge. Alternatively, you can use their free click & collect service to any standalone store regardless of your order value.
Can I return Phase Eight items for free?
Returns to Phase Eight standalone stores are completely free and get processed faster than postal returns. If you return by post, there's a £1.95 fee deducted from your refund. You have 28 days for regular items and 14 days for sale items.
When do Phase Eight sales happen?
Phase Eight runs sales throughout the year, with their current offer including 50% off plus an extra 15% off sale dresses. They also have seasonal sales and special promotional periods, so signing up for their newsletter keeps you informed about upcoming discounts.
What's the Phase Eight birthday discount?
You get 20% off your order during your birthday month. The discount applies to full-priced items only and excludes sale items, Bridal, and Premium Collection 8. You'll receive your unique code via email and can use it once per customer.
Are there any exclusions on Phase Eight discount codes?
Most Phase Eight discount codes apply to full-priced items only and exclude sale items, Bridal collection, and Premium Collection 8 pieces. Always check the specific terms when you receive your code to see exactly what's included.
How quickly does Phase Eight deliver orders?
Standard delivery takes 3-5 working days and costs £3.95 (free over £150). Next-day delivery is available for £5.95 if you order by 8pm. Click & collect to stores takes 3-5 working days, or 3 hours from selected locations.
Can I get Phase Eight gift cards?
Yes, Phase Eight offers gift cards in values from £25 to £200. They're perfect for gifts and give recipients complete flexibility to choose exactly what they want from the full range of clothing, shoes and accessories.
What payment methods does Phase Eight accept?
Phase Eight accepts PayPal and major payment cards including Visa Debit, MasterCard, and American Express. They use Adyen for secure payment processing, and payment is taken on the day you place your order.
How do I contact Phase Eight customer service?
Live chat is the quickest option, available Monday-Friday 9am-5pm and Saturday 9am-3pm. You can also call 0208 877 4001 or email info@phase-eight.co.uk. During busy periods, live chat typically gets faster responses than email.
Smart Ways to Save at Phase Eight
From stacking sale discounts to birthday treats and free delivery perks, Phase Eight offers plenty of opportunities to save on premium women's fashion. Here's how to make your money go further while building a wardrobe you'll love.
How Do I Use a Phase Eight Discount Code?
- Browse the Phase Eight website and add your chosen items to your basket
- Click on your basket to review your order
- Look for the 'Promo Code' or 'Discount Code' box during checkout
- Enter your valid code and click 'Apply'
- Check that your discount has been applied before completing your purchase
- Complete your order and enjoy your savings
Newsletter Signup: 15% Off Your First Order
New customers can save 15% on their first order by signing up for Phase Eight's newsletter. This discount applies to full-priced items only and excludes sale items, Bridal, and Premium Collection 8 pieces. You'll receive your unique code via email after subscribing, and it can only be used once per customer. Beyond the immediate saving, you'll also get early access to sales and exclusive offers throughout the year.
Birthday Discount: 20% Off During Your Special Month
Phase Eight treats birthday shoppers to 20% off their order during their birthday month. Like the newsletter offer, this applies to full-priced items only and excludes sale pieces and premium collections. You'll receive your birthday code via email, making it the perfect time to invest in that special piece you've been eyeing. The discount can only be used once, so make it count.
Current Sale: Stack Your Savings
Right now, Phase Eight is running an impressive 50% off sale with an extra 15% off sale dresses. This means you can stack discounts for serious savings on their dress collection. The sale covers a wide range of items, and the additional dress discount makes it an ideal time to refresh your formal wear or find pieces for special occasions.
Free Delivery: Spend £150 to Skip Shipping Costs
Standard delivery costs £3.95, but you can avoid this charge entirely by spending £150 or more. If you're planning multiple purchases, bundling them into one order makes financial sense. Standard delivery takes 3-5 working days via Evri, while next-day delivery is available for £5.95 if you order by 8pm.
Click & Collect: Free Alternative
Phase Eight offers free click & collect to all their standalone stores, which eliminates delivery charges regardless of your order value. Your items will be ready to collect in 3-5 working days, or within 3 hours from selected stores. This service is particularly useful for smaller orders that don't meet the free delivery threshold.
Smart Returns Policy: Free Store Returns
While postal returns cost £1.95, you can return items to any Phase Eight standalone store for free. This not only saves you money but also speeds up your refund process. You have 28 days to return regular items and 14 days for sale items, all with proof of purchase.
Extended Holiday Returns
Any purchases made from 15th October 2024 can be returned until 17th January 2025, giving you extended time during the holiday season. This policy reduces the risk of gift purchases and lets you shop sales with confidence, knowing you have plenty of time to decide.
Give the Perfect Present with Phase Eight Gift Cards
Phase Eight gift cards range from £25 to £200 and make excellent gifts for the women in your life. They're perfect for letting recipients choose exactly what they want from clothing to shoes and accessories. Gift cards never expire and give complete shopping flexibility, making them ideal when you're not sure about sizes or style preferences.
Add a Premium Touch with Gift Packaging for £3.95
For £3.95 per box, Phase Eight offers a premium gift packaging service both online and in stores. Each branded gift box includes tissue paper lining and a message card. You only need to add the service once per order, and they'll select the appropriate box size for your purchase. This professional presentation can save you time and money compared to purchasing separate gift wrapping supplies.
Contact Phase Eight Customer Care
If you need help with orders, returns, or finding the right size, Phase Eight's customer care team is available through multiple channels. Live chat is the quickest option, available Monday-Friday 9am-5pm, Saturday 9am-3pm, and UK bank holidays 9am-3pm. You can also call 0208 877 4001 or email info@phase-eight.co.uk. During busy periods, live chat tends to be faster than email responses.