FAQs from Shark
How can I redeem a Shark discount code?
Scroll through our list of awesome Shark offers. Click on the blue button next to the one you want to redeem. It’ll say ‘get code’, ‘get reward’, or ‘view discount’. If there’s a code for the offer, it’ll be copied to your clipboard, and you'll automatically be redirected to Shark’s website to place your order!
How do I track my Shark order?
All main units are shipped by DPD. You’ll get an email with the tracking number when your item’s on its way, and a time slot update on the day of delivery, too! Parts and accessories are delivered using Royal Mail, and won’t be tracked.
How do I register for an extended Shark Guarantee?
If you purchased your product directly from the Shark website, your extended five year guarantee will be automatically applied. If you purchased from a third party, you can register your appliance online within 28 days of purchase - there’s a link at the bottom of the Shark homepage for you to do so.
Shark is a market leader and pioneer for home cleaning. Lightweight, easy to use vacuums, irons and mops take the hassle out of tidying up, leaving you with a clean, hygienic home.
Whatever your home’s needs, there’s a Shark product to suit. Banish harsh chemicals with Shark’s steam mop technology that provides a superior, sanitised clean suitable for any hard surface. Lightweight and designed to reach deep into corners, these mops can be maneuvered seamlessly around your kitchen, bathroom or other hard surfaces. Kilik n’ Flip technology means you can switch your head from side to the other easily, saving you time and effort. The pads are machine-washable too, so you can forget about replacing expensive disposables and get on with the housework!
We all know the struggle of when the vacuum doesn’t quite reach those difficult corners, meaning unplugging, replugging, and a whole lot of extra work to get the job done. Shark’s innovative designs and lift-away technology means bulky machines and pesky cords can be a thing of the past - enjoy the freedom of converting your upright vacuum to a portable handheld device, making it easy to use in the car, on the ceiling or in any of those hard-to-reach spots that are usually more hassle than they're worth! If vacuuming usually causes discomfort for allergy sufferers in your home, this is a great option for you - Shark’s anti-allergen design ensures dust and allergens are trapped inside the vacuum, not floating around your home.
There are two ways to redeem, depending on the kind of offer it is:
- If the deal doesn’t require a code, all you need to do is select the ‘view discount’ button. You’ll be redirected to the Shark website, where you can choose your appliances and accessories. If the offer is only for a certain product, make sure you double check these details first! Your code will be automatically applied when you head to the checkout.
- If it’s a deal with a code, the button will say ‘get code’ instead - select this and copy the code from the pop up window. Follow the ‘shop now’ link to be redirected to the Shark website. Once you’ve selected your appliance and accessories, review your items and follow the link through to the payment page. On the right, below the subtotal, there’s a link to enter a coupon - select this and pop your code in the box that appears.
Check out the Shark ‘tips and advice’ section to help cut down on your cleaning costs!
Shark Black Friday deals
Black Friday is the perfect time to upgrade your home appliances. Shark doesn’t often have sales, so it's worth making the most of the Black Friday deals when you can! Last year we saw up to £150 off selected hoovers, and we’re expecting similar discounts for 2020—keep your eyes peeled for a Shark Black Friday discount code to cut the cost of your upgrade!
I need help with my Shark appliance!
Don’t fret - there are troubleshooting tips and product help guides available online for all Shark models.
Call Shark on 0800 862 0453 or use the contact page to get in touch.
Shark offers free next day delivery on all UK orders!
Changed your mind? No worries, you can return unused Shark appliances within 30 days for a refund. Just contact Shark directly using the contact details above to initiate the return.