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FAQs from Trip.com
How much can I save as a new Trip.com user?
New users can save up to 8% on their first hotel booking through the app, get £4 off their first UK train ticket, and enjoy 10% off prepaid Thailand hotels with savings capped at £15. You'll also get 5% off Europe train tickets and 8% off car rentals.
What are Trip Coins and how do they work?
Trip Coins are Trip.com's loyalty currency that you earn on every booking and by writing reviews. 100 Trip Coins equals approximately £1, and you can use them for instant savings on future bookings.
Does Trip.com offer student discounts?
Yes, students can get substantial discounts through Student Beans verification. You can save £15-£50 on hotels depending on your spend, up to 30% off flights, 5-20% off UK and EU trains, and 8% off car rentals.
When are the best times to find deals on Trip.com?
WOW Wednesday offers up to 50% off flights and hotels every Wednesday at midnight. TripTuesday features flash flight deals, and the 27th of each month is Rewards Day with exclusive member deals and Trip Coins cashback.
Can I get better deals through the Trip.com app?
Absolutely. The app offers exclusive deals including £10 per passenger off flights and 12-15% off your first airport transfer. Many promo codes are also app-only, plus you'll get faster notifications about flash sales.
Does Trip.com price match other websites?
Yes, Trip.com offers a price match guarantee. If you find the same hotel room or flight cheaper elsewhere, they'll match the lower price to ensure you get competitive rates.
How much can I save by booking flight and hotel packages?
Flight and hotel bundles can save you up to 30% compared to booking separately. Group bookings for 2 or more travellers can get up to 40% off flights, hotels, and more.
What's the cancellation policy for Trip.com bookings?
Many hotels offer free cancellation policies, and airport transfers include free cancellation up to 24 hours before pickup. If you cancel a booking made with a promotional code, the coupon returns to your account for reuse during its original promotion period.
How do I earn more Trip Coins?
You earn Trip Coins on all bookings for flights, hotels, and attractions, plus by writing reviews. Progress through loyalty tiers from Silver to Diamond+ to unlock better earning rates and member-only deals.
Are there special deals for attractions and tours?
Trip.com members get 6% off major attractions like Disneyland, Universal Studios, and the Louvre Museum, plus 5% off designated tour products. Look for Buy 1 Get 1 Free deals on attractions during Happy Friday events.
Smart Ways to Save at Trip.com
From app-exclusive discounts to loyalty rewards and seasonal sales, Trip.com offers plenty of opportunities to cut your travel costs. Whether you're booking hotels in Thailand, flights across Europe, or train tickets in the UK, these practical tips will help you get the best value for money.
How Do I Use a Trip.com Promo Code?
- Browse today's valid codes and copy your chosen discount
- Head to Trip.com and search for your travel dates and destination
- Select your preferred option and proceed to checkout
- Look for the promo code box and paste your code
- Click apply to see your discount reflected in the total
- Complete your booking to secure the savings
If you cancel a booking made with a promotional code, the coupon returns to your account for reuse during its original promotion period.
New User Discounts Worth Claiming
Trip.com welcomes first-time bookers with some genuinely useful savings. The standout offer is up to 8% off your first hotel booking when you download their mobile app, which can add up to serious savings on longer stays.
Regional New User Offers
UK travellers get £4 off their first train ticket through the app (valid on bookings over £4), while those heading to Thailand can enjoy a 10% discount on prepaid hotel rooms with savings capped at £15. If you're planning a European rail adventure, new users can grab 5% off Europe train tickets, and car rental bookings come with an 8% discount for newcomers.
Trip.com Rewards: Your Travel Loyalty Programme
The Trip.com Rewards programme turns every booking into future savings through their Trip Coins system. You'll earn coins on flights, hotels, attractions, and even by writing reviews, with 100 Trip Coins worth approximately £1 that you can use on future bookings.
Loyalty Tier Benefits
As you book more trips, you'll progress through five tiers - Silver, Gold, Platinum, Diamond, and Diamond+ - each unlocking better perks and member-only deals. Members also get access to exclusive discounts like 6% off attractions including Disneyland and Universal Studios, plus 5% off designated tour products.
Student Discounts Through Student Beans
Students can unlock substantial savings by verifying their status through Student Beans. The discounts are tiered based on your spending, making them particularly valuable for longer trips or group bookings.
Hotel Savings for Students
- £15 off hotel bookings when you spend £300 or more
- £30 off hotel bookings when you spend £400 or more
- £50 off hotel bookings when you spend £500 or more
Flight and Transport Discounts
- Up to 30% off flights with special student fares
- £10 off flight bookings when you spend £600 or more
- £20 off flight bookings when you spend £1,000 or more
- 5-20% off UK and EU trains with additional benefits like free changes
- 8% discount on car rentals for fully prepaid online bookings
App-Only Deals and Mobile Savings
The Trip.com mobile app consistently offers better deals than the website, making it worth downloading before you book. App users can save £10 per passenger on flight bookings and get 12-15% off their first airport transfer booking.
Many promotional codes are also app-exclusive, so you'll miss out on certain deals if you only use the website. The mobile experience also provides faster booking and instant notifications about flash sales.
Weekly Flash Sales and Seasonal Events
Trip.com runs regular weekly promotions that can deliver significant savings if you time your booking right. WOW Wednesday offers up to 50% off flights and hotels every Wednesday at midnight, while TripTuesday focuses on flash flight deals.
Monthly and Seasonal Sales
Mark the 27th of each month in your calendar - that's when Trip.com runs their Rewards Day with exclusive member deals, Trip Coins cashback, and flash sales. The 7.7 and 9.9 Mega Sales (July 7th and September 9th) offer some of the deepest discounts on flights, hotels, and trains.
Special Event Promotions
Look out for Happy Friday events featuring Buy 1 Get 1 Free deals on attractions and tours, plus Buy 3 Get 1 Free offers on select hotel stays during promotional periods.
Bundle Deals and Group Savings
Combining your travel bookings can unlock substantial discounts. Flight and hotel packages save up to 30% compared to booking separately, while group bookings for 2 or more travellers can get you up to 40% off flights, hotels, and more.
Price Match Guarantee
Trip.com backs their competitive pricing with a price match guarantee, so if you find the same hotel room or flight cheaper elsewhere, they'll match it. This gives you confidence that you're getting a fair deal, and it's worth checking if you spot a lower price after booking.
Free Cancellation and Flexible Booking
Many Trip.com hotel bookings come with free cancellation policies, giving you flexibility to change your plans without losing money. Airport transfers also offer free cancellation up to 24 hours before your scheduled pickup time, which is handy for last-minute itinerary changes.
Contact Trip.com Customer Support
Trip.com provides 24/7 customer support and features TripGenie, an AI travel assistant for instant chat support. Their award-winning customer service team won Global Support Services of the Year in 2024, so you can book with confidence knowing help is always available if you need it.