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FAQs from Trip.com
How much can I save as a new Trip.com user?
New users can claim a Welcome Pack offering 5% off hotels and 5% off tours and tickets. If you make your first hotel purchase through the Trip.com app, you can get up to 8% off instead of the standard 5% web offer.
What's the Trip.com Rewards programme and how much can I earn?
Trip.com Rewards is a free loyalty programme where you earn Trip Coins on every purchase. 100 Trip Coins equal roughly £0.74. As you progress through Silver, Gold, Platinum, and Diamond tiers, you'll earn more coins and unlock hotel reductions up to 20% off, plus perks like free airport lounge access.
Do students get special offers at Trip.com?
Yes, students can access excellent savings through Student Beans verification. You can get up to 30% off flights, tiered hotel reductions (£15-£50 off depending on spend), £20 off flights to Thailand, 8% off car rentals, and 6% off attractions and tours at popular destinations.
How does the refer a friend programme work?
When you refer a friend, they get £10 off their first flight purchase. Once they complete their trip, you receive a £10 voucher code for your next order. For train travel, both you and your friend get 4% off rail purchases for 30 days.
Can I save money by purchasing flights and hotels together?
Absolutely! Trip.com's package deals can save you up to 30% compared to purchasing flights and hotels separately. The savings are automatically applied when you select both options during your search.
When is the best time to find deals on Trip.com?
Check their Deals section regularly for Today's Top Deals and weekly promotions. The 27th of each month is Trip.com Rewards Day when you can earn up to 8% back in Trip Coins. They also run seasonal flash sales with reductions up to 50% on selected destinations.
Does Trip.com offer a price match guarantee?
Yes, Trip.com offers a price match guarantee across their main categories. If you find a better deal elsewhere, they'll match it, ensuring you get the best available rate.
Are there any special train travel offers?
New users get 5% off Europe train purchases and 2% off UK train and bus orders. Students can get £4 off their first UK train ticket through the app. Trip.com also runs periodic flash sales, like recent 25% off Railcard promotions.
How do Trip Coins work and when can I use them?
You earn Trip Coins on every purchase and for writing reviews. 100 Trip Coins equal approximately £0.74. Higher loyalty tiers earn bonus coins - Diamond members earn 40% more coins than basic members. You can use them towards future purchases.
What customer support does Trip.com provide?
Trip.com offers 24/7 customer support, which is particularly helpful for travel purchases across different time zones. They won the Global Support Services of the Year award in 2024, so you can order with confidence knowing expert help is always available.
Smart Ways to Save at Trip.com
From welcome offers to loyalty rewards and student deals, Trip.com provides numerous opportunities to reduce your travel costs. Whether you're planning a weekend getaway to Europe or a longer adventure to Asia, these money-saving strategies will help you travel for less.
How Do I Use a Trip.com Promo Code?
- Browse flights, hotels, or tours on Trip.com and select your preferred option
- Proceed to the checkout page and review your travel details
- Look for the 'Promo Code' or 'Discount Code' field during checkout
- Enter your valid code and click 'Apply' to see the reduction reflected
- Complete your purchase to secure the discounted rate
Welcome Pack: 5% Off Your First Purchases
New to Trip.com? Their Welcome Pack offer provides excellent value for first-time users. Simply create an account and you'll unlock 5% off your first hotel purchase and 5% off your first tours and tickets order. You'll need to sign in to claim these offers, making it a straightforward way to save on your inaugural Trip.com experience.
If you download the Trip.com app for your first hotel purchase, you can boost that reduction to up to 8% off instead of the standard 5% web offer. The app also provides access to exclusive mobile-only deals throughout the year.
Trip.com Rewards: Earn While You Travel
The free Trip.com Rewards programme delivers long-term savings potential. You'll earn Trip Coins on every purchase, with 100 Trip Coins worth approximately £0.74. Here's how the tier system works:
Silver Tier Benefits
- Earn Trip Coins on all purchases
- Up to 5% off selected hotels
Gold Tier Perks
- 10% more Trip Coins on every purchase
- Up to 10% off hotels after just one order
Platinum Tier Advantages
- 30% more Trip Coins earned
- Up to 15% off hotels
- One free airport VIP lounge access pass after three purchases
Diamond Tier Rewards
- 40% more Trip Coins on all orders
- Up to 20% off hotels
- Two free airport VIP lounge access passes
The 27th of each month is Trip.com Rewards Day, when you can earn up to 8% back (capped at £10) in Trip Coins on flights, hotels, and trains.
Student Savings: Up to 30% Off Travel
Students can access excellent reductions through Trip.com's partnership with Student Beans. Here's what's available with valid student verification:
Flight and Hotel Offers
- Up to 30% off flights - the exact reduction varies by airline and route
- Tiered hotel reductions: £15 off when you spend £300+, £30 off for £400+ spends, or £50 off for £500+ orders
- Flight purchase reductions: £10 off when you spend £600+, or £20 off for £1,000+ orders
- £20 off flights to Thailand with a minimum spend of £400
Transport and Tour Offers
- £4 off UK train tickets for first-time train purchasers (app-only offer)
- 8% off car rentals on fully prepaid orders
- 6% off attractions and tours at popular destinations like Disneyland and Universal Studios
Refer a Friend: £10 Each
Trip.com's referral programme benefits both parties. When you refer a friend, they'll receive £10 off their first flight purchase. Once they complete their trip, you'll get a £10 voucher code for your next order. For train travel specifically, both you and your friend get 4% off rail purchases for 30 days when you refer them.
Package Deals and Bundle Savings
Purchasing flights and hotels together can save you up to 30% compared to separate orders. Trip.com's package deals are particularly competitive for popular destinations across Europe and Asia. The savings are automatically applied when you select both flight and accommodation options during your search.
Seasonal Sales and Flash Deals
Trip.com runs regular promotional campaigns throughout the year. Keep an eye on their dedicated Deals section for:
- Today's Top Deals - daily featured offers
- Deals of the Week - weekly promotional highlights
- Flash sales with reductions up to 50% on selected destinations
- Seasonal price drops during off-peak travel periods
Recent examples include up to 50% off hotels for travel to Singapore and £100 off flight and hotel packages to Turkey with a minimum spend of £600.
Save on UK and European Train Travel
Trip.com offers competitive rates on European train travel, with new users getting 5% off Europe train purchases and 2% off UK train and bus orders. They also run periodic flash sales, like the recent 25% off Railcards promotion. For airport transfers, new users can save 10% off their first order.
Price Match Guarantee
Trip.com backs their competitive pricing with a price match guarantee. If you find a better deal elsewhere, they'll match it, giving you confidence that you're getting the best available rate. This applies across their main categories including flights, hotels, and package deals.
24/7 Customer Support
Trip.com provides round-the-clock customer support, which is invaluable when dealing with travel purchases across different time zones. Their customer service team won the Global Support Services of the Year award in 2024, so you can order with confidence knowing help is always available when you need it.