FAQs from UGG
How can I redeem a UGG discount code?
Scroll through our awesome UGG deals. Click on the blue button for the one you want—it’ll say either ‘get code’, ‘get reward’, or ‘view discount’. If there’s a code for the offer, it’ll be copied to your clipboard, and you'll be redirected to UGG’s website to complete your purchase.
Does UGG offer student discount?
Absolutely! Sign into your UNiDAYS account to retrieve your code to enjoy a 10% UGG discount.
What's the best way for me to clean my UGG sheepskin shoes?
To reduce the chance of staining, avoid getting any sheepskin products wet. For more information on cleaning and shoe-care click here.
Drawing off the sheepskin boots of surfers back home, the Australian Brian Smith founded UGG in 1978 in California. He and co-founder Doug Jensen built the business up from the ground with the hope of reaching the American surfing community. After 16 years of perseverance, UGG received their first huge break when the U.S.Olympic team wore them to the 1994 Winter Olympics. Soon sportsmen and celebrities were wearing them, and they became a household name, no more so than when pop-culture queen Oprah Winfrey included them in her collection of ‘Oprah’s Favourite Things’ in 2003.
No longer associated specifically with sports, celebrities as famous as Leonardo DiCaprio and Cameron Diaz were helping launch the signature Ugg boots to the point of worldwide fame.
Soon UGG stores were open in New York, Paris, London, Tokyo and Beijing and were even collaborating with titans of the shoe industry, Jimmy Choo. 35 years in the brand have expanded past shoes into clothing and accessories, but they will forever be warmly remembered for their signature boots.
- Select your deal from the listings on vouchercloud
- Follow the link through to the UGG website
- Select the products that correspond with your voucher and add them to your basket
- Continue through to check out for your automatically discounted items
Be sure to sign up for the UGG newsletter to get the latest deals and offers.
UGG outlet store
UGG Emporium is the official outlet store for UGG. Check it out for discounted styles that are still on trend.
Online UGG stock differs to instore
If you can't find the right UGG product online, it's always worth trying a few of their stores.
Tracking your UGG purchase
All deliveries are couriered. Your delivery will be fully racked with email and text updates.
You can reach UGG by phone on 0808 189 0015
or you can reach them by email form here.
Standard delivery is free and takes 2-3 working days
Next day delivery is available at a cost of £4.95. To receive by 12.30pm the next day, order before 3pm.
If you want your product to arrive on a weekend the price will be £8.95.
The warranty policy covers manufacturing defects for up to one year from the date of purchase. This warranty is only available for flaws in manufacture and not general wear and tear.
A returns form will be included with your item. Exchanges and returns are complimentary. Click here for T&Cs.
Monday to Friday 9am - 6pm (GMT)
Saturday & Sunday 9am - 5pm (GMT)
For individual store opening times check the store locator.