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FAQs from Cellar by Waitrose & Partners
Can I mix my own case of Waitrose wine?
You can buy wine and spirits in any multiples, from one bottle to 500. Simply add the bottles you want to your basket and adjust the quantity as required. You can make further adjustments before you pay for your order.
Does Cellar by Waitrose & Partners offer free delivery on orders?
All Waitrose Cellar orders £200 or over are delivered for free. Cellar by Waitrose & Partners also offers a free ‘Click & Collect’ service for offers over £60, so if you have a branch of Waitrose nearby, you can order online and collect from the store.
Can I use gift vouchers to pay for a Cellar by Waitrose & Partners order?
John Lewis and Waitrose & Partners gift vouchers can be redeemed at Cellar by Waitrose & Partners, but if your purchase is less than the value of the gift card, the balance cannot be retained as a credit.
More about Cellar by Waitrose & Partners
Waitrose is a strong premium brand in the supermarket sector. Customers love the luxury products and excellent service. If you want something extra special, Cellar by Waitrose & Partners is the place to look, so you can trust their experts to know a thing or two about fine wines and spirits. If you need an extra special bottle of wine or you just want to educate your palate, you can rely on the experts at Waitrose to show you a fine selection. And if you use a Waitrose Cellar promotional code, your wine needn’t cost a fortune.
The great thing about Cellar by Waitrose & Patners is that you don’t have to be an expert to shop there. Waitrose recognises that not everyone knows their Pinot Noir from their Cabernet Sauvignon. The wine experts are only ever a phone call or email away. You can chat with an expert from Monday to Friday, 9 am - 5 pm, and pick their brains as much as you like. Need a recommendation? Give them a call. Want help picking a bottle of champagne for a special celebration? Drop them an email!
Waitrose also provides plenty of helpful hints and tips on the Cellar by Waitrose & Partners website. Learn how to pair food and wine or start your own wine cellar. It’s much easier than you imagine!
How do I use my Waitrose Cellar promotional code?
- Check vouchercloud for the latest Cellar by Waitrose & Partners promotions
- Copy the promotional code and go to the Cellar by Waitrose & Partners website
- Shop as normal and when you are ready to go through to checkout, add your promotional code into the space provided
- Your discount will then be deducted so you can save money on your purchase.
vouchercloud Top Saving Tip
Waitrose regularly has cellar clearances. This means you can save up to a third on the price of certain wines and spirits while stocks last. Remember, though, it is first come, first served!
Cellar by Waitrose & Partners Delivery
Standard Delivery: £5.95 (FREE on orders over £200)
Next Day and Named Day Delivery: £8.95
Click and Collect: £5.95 (FREE on orders over £60)
Returns to Cellar by Waitrose & Partners
You have 28 days to return your order from the dispatch date.
Get in touch with Cellar by Waitrose & Partners
If you want to get in touch, you can drop Waitrose Cellar an email at [email protected]
Alternatively, if you wish to speak to someone over the phone you can ring them on 0800 188 881