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FAQs from The Whisky Exchange
Can I send a message with a gift from The Whisky Exchange?
Absolutely! A personalised gift messaging service is available for only £0.50. For a longer lasting message why not get the bottle engraved?
Do The Whisky Exchange have a minimum order?
No, they’re more than happy to ship a single bottle or an entire crate.
What do I do if my The Whisky Exchange product is damaged?
Either sign for it as ‘arrived damaged’ or refuse to sign for it and have it returned. You should also contact customer service immediately on 020 8838 9388.
More about The Whiskey Exchange
With home at their heart, The Whisky Exchange is a family run business that was founded in 1999. Serving thousands of consumers weekly, The Whisky Exchange has blossomed to become the internet's foremost specialist provider of whisky and other spirits. After demonstrating the ability to adapt to the changing requirements of the digital age, and whether the recent recession, it is still a family-driven business, with an ethos that is centred around hard work and quality.
Constantly scouting for new brands and products, The Whisky Exchange are keen to stock your shelves with top-quality grog and have nearly 3,500 to pick from, including 2,300 single-malt scotches. The Whisky Exchange have gathered up whisky from Wales, South Africa, Japan, Sweden and Australia as well as the traditional Scottish, Irish and American Bourbon. With a further 500 rum varieties, 400 vodka brands and nearly 1,0000 specialist liqueurs, you’re sure to find the perfect drink with The Whisky Exchange.
How do I use my The Whisky Exchange discount code?
- Select your The Whisky Exchange deal from the listing on vouchercloud
- Copy the code if you are provided with one
- Follow the link through to The Whisky Exchange’s website
- Browse for your corresponding items and add them to your basket
- Continue through to check out and scroll to the bottom of the page to enter your code
- If you don’t have a code your product has been automatically discounted
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Be sure to sign up to The Whisky Exchange’s newsletter for all the latest offers and updates.
Contacting The Whisky Exchange
Call on 0208 838 9388, or use their online contact form.
The Whisky Exchange and Deliveries
Our standard deliveries are made during normal business hours, Monday to Friday; At a cost of £4.94, they will take 2-4 working days to arrive.
Next-day delivery is available for UK orders at a cost of £6.95, provided you order before 2pm
Returns with The Whisky Exchange
You can cancel your order free of charge, and return it within 14 days of purchase provided it is unopened. It also cannot be returned if it is perishable or personalised.
The Whisky Exchange Opening Hours
Monday-Friday: 9am-6pm