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FAQs from 47 Skin
What is 47 Skin?
47 Skin is a UK skincare brand specialising in treatments for acne, blemishes, and scarring. Their products use a patented Silver Chitoderm® formula that kills 99.9% of bacteria and are designed specifically for sensitive and blemish-prone skin, covering cleansers, serums, moisturisers, and masks.
Are 47 Skin products suitable for sensitive skin?
Yes. The entire 47 Skin range is formulated with sensitive and blemish-prone skin in mind. If you're unsure about a full-size product, trial size versions are available on the 47 Skin website so you can test the Silver Chitoderm® formula before committing to a larger purchase.
What is the 47-Day First Try Guarantee?
It's a returns policy exclusive to first-time UK customers. If you've used a product for at least 30 days and aren't happy with the results, you can claim a full refund (minus postage) between day 30 and day 47, without having to return the product. The standard return window for unused, unopened items is 30 days.
Is there a discount for new customers at 47 Skin?
Yes. New customers can get 10% off their first order by signing up to the 47 Skin mailing list. You'll also receive 50 Better Skin Club points just for joining, which count towards future rewards. Sign up before you head to checkout to make sure the offer applies.
How does the Better Skin Club loyalty programme work?
The Better Skin Club rewards customers who spend over £100 per year. You earn between 5 and 7 points per £1 spent, plus bonus points for actions like:
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Signing up to the email list: 50 points
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Writing a product review: 20 points
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Liking on Facebook or following on Instagram: 10 points each
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Birthday Reward: 100 points
Points are redeemable for percentage discounts:
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Year 1: 5% off (200 points)
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Year 2: 10% off (400 points)
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Year 3: 15% off (600 points)
Points expire after 12 months, so keep an eye on your balance.
Can I use a discount code and loyalty points together?
No. Reward points and discount codes cannot be used on the same order at 47 Skin. You'll need to choose one or the other at checkout. It's worth calculating which option saves you more before you complete your purchase.
Does 47 Skin offer free delivery?
Yes. Standard UK delivery is free on orders over £30. The delivery costs for other options are:
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Standard delivery (under £30): £4.49
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Priority Delivery: £6.49
Topping up your basket to reach £30, perhaps with a trial size product, can save you the delivery fee altogether.
What payment methods does 47 Skin accept?
47 Skin accepts a wide range of payment options, including Visa, MasterCard, American Express, Maestro, PayPal, Google Pay, Apple Pay, and Shop Pay. Klarna instalment plans are also available if you'd prefer to spread the cost of your order.
Is 47 Skin cruelty-free?
47 Skin's available brand information does not include a specific cruelty-free or animal testing statement. For the most accurate and up-to-date position on this, it's best to contact the customer care team directly via the 47 Skin website.
What are the most popular product types at 47 Skin?
47 Skin's range centres on treatments for acne, blemishes, and scarring. Popular product types include:
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Cleansers
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Serums
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Moisturisers
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Masks
All are built around the Silver Chitoderm® antibacterial formula. The 3 Step Treatment Bundle is a well-regarded starting point, currently priced at £74.00 (down from £82.00), and covers the core steps of a blemish-focused routine.
Smart Ways to Save with the Better Skin Club and Beyond
Whether you're new to 47 Skin or already a convert to the Silver Chitoderm® formula, there are real savings to be found. From a generous welcome offer to a tiered loyalty programme that rewards you more the longer you stay, bundles, referrals, and a free delivery threshold all add up to meaningful value if you know where to look.
On this vouchercloud page you'll find the best current 47 Skin deals rounded up in one place, including any active codes and the latest offers worth knowing about.
Apply Your 47 Skin Voucher Code at Checkout
Got a code ready to use? Here's exactly how to apply it on the 47 Skin website:
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Add your chosen products to your basket and head to checkout.
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Look for the field labelled 'discount code' or 'gift card' on the order summary page.
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Type or paste your code into the field and click 'apply'.
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Check that the saving has been deducted from your order total before you complete payment.
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If the code doesn't work, double-check the minimum spend requirement and confirm the products in your basket are eligible. Note that reward points and discount codes cannot be used together on the same order. You'll need to choose one or the other.
Save 15% with the Refer-a-Friend Programme
The Refer-a-Friend scheme is one of the most straightforward ways to save at 47 Skin, and it benefits both sides. When you share your unique referral link with someone new to the brand, they receive 15% off their first order. Once that friend places an order of at least £40, you earn 15% off your next purchase in return.
It's worth sharing your link as soon as you have one. The credit lands automatically once your friend's qualifying order goes through.
Better Skin Club: Earn Up to 15% Off as a Loyal Customer
The Better Skin Club is 47 Skin's loyalty programme, designed for customers who spend over £100 per year. It works on a tiered structure, so the longer you stay, the more you earn.
Points Tiers
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Year 1: Earn between 5 and 7 points per £1 spent; redeem 200 points for 5% off
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Year 2: Redeem 400 points for 10% off
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Year 3: Redeem 600 points for 15% off
How to Earn Bonus Points
Points don't just come from purchases. You can also earn:
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50 points for signing up to the email list
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20 points for writing a product review
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10 points for liking 47 Skin on Facebook
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10 points for following on Instagram
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100 points awarded as a Better Skin Club Birthday Reward
One thing to keep in mind: points expire after 12 months, so it's worth keeping an eye on your balance and redeeming before they lapse. Also remember that reward points and 47 Skin discount codes cannot be used on the same transaction. Pick whichever saves you more on that particular order.
Register for the Better Skin Club through your account on the 47 Skin website to start earning straight away.
Up to 15% Off When You Build Your Silver Routine
Custom Bundles
If you're planning to stock up on a few products, the Build Your Own Silver Routine option is worth a look. Choose up to 5 items to create a custom bundle and you can save up to 15% compared to buying each product individually.
Ready-made Sets
For those who prefer a ready-made set, the pre-built bundles offer fixed savings:
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3 Step Treatment Bundle: £74.00 (down from £82.00), a saving of £8
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2 Step Cleanse & Protect Bundle: from £47.50 (down from £53.00), a saving of up to £5.50
Trial size products are also available if you'd rather test the Silver Chitoderm® formula before committing to full sizes. It's a sensible move before building a bigger routine.
Head to the bundles section on the 47 Skin website to compare the ready-made sets against building your own.
Get 10% Off Your First Order with the Mailing List
New to 47 Skin? Signing up to the mailing list earns you 10% off your first purchase. It's a quick win if you're already planning to buy, and it also gets you into the Better Skin Club points system from the start. You'll receive 50 points just for joining.
Sign up before you add anything to your basket so the welcome offer is ready to apply at checkout.
Free Standard Delivery on Orders Over £30
Standard UK delivery costs £4.49, but that fee disappears on orders of £30 or more, which is easy to hit if you're picking up more than one product. If you need your order faster, Priority Delivery is available for £6.49.
Spending just a little more to reach the free delivery threshold often works out cheaper than paying the shipping fee on a smaller order, so it's worth checking whether adding a trial size product tips you over £30.
Shop with Confidence: The 47-Day First Try Guarantee
For first-time customers in the UK, 47 Skin offers a reassuring returns policy. The standard return window is 30 days for unused and unopened products. But the 47-Day First Try Guarantee goes further: if you've used a product for at least 30 days and aren't satisfied, you can request a full refund (minus postage) between day 30 and day 47, without needing to send the product back.
This makes it genuinely low-risk to try a new skincare routine, particularly if you're dealing with blemish-prone or sensitive skin where results take time to show.
Get in Touch with 47 Skin
If you have a question about an order, a product, or the Better Skin Club, the 47 Skin customer care team is reachable by email via the 47 Skin website. Response times aren't listed publicly, so it's worth getting in touch as early as possible if your query is time-sensitive.