FAQs from Glasses Direct
How can I find the best Glasses Direct voucher?
To find the best Glasses Direct voucher, check vouchercloud regularly for the latest offers. Sign up for the Glasses Direct newsletter to receive exclusive discounts. Visit their 'Offers' section on the website, and follow their social media channels for flash sales and special promotions. Combining these methods will help you secure the most valuable discounts on your eyewear purchases.
Can I use multiple discount codes on a single order?
Generally, Glasses Direct allows only one discount code per order. However, some offers may be automatically applied in addition to your voucher code. It's best to experiment with different combinations in your cart to find the most advantageous discount for your purchase.
What is the Glasses Direct home trial service?
The Glasses Direct home trial service allows you to choose up to four frames to try on at home for free. You can keep them for several days to decide which ones you like best. Once you've made your choice, simply return the frames you don't want (free of charge) and place an order for your favourite pair with your prescription.
How long does delivery take from Glasses Direct?
Most Glasses Direct orders are dispatched within 7 days. After dispatch, delivery typically takes another 7 days via Royal Mail. Complex prescriptions may require additional processing time. For the most accurate and up-to-date delivery information, check their Help Center or contact customer service.
What is Glasses Direct's return policy?
Glasses Direct offers a 120-day return policy. If you're not completely satisfied with your glasses, you can return them within this period, no questions asked. Returns are free, making it a risk-free process for customers to ensure they're happy with their purchase.
Does Glasses Direct offer student discounts?
Yes, Glasses Direct offers a 50% discount for students. To claim this offer, you'll need to verify your student status through their website. It's an excellent opportunity for students to save significantly on high-quality eyewear.
Can I use my NHS optical voucher at Glasses Direct?
Currently, NHS optical vouchers cannot be used directly on the Glasses Direct website. However, they are working with the NHS to enable this feature in the future. Keep an eye on their website for updates on this service.
What types of lenses does Glasses Direct offer?
Glasses Direct offers a wide range of lenses including single vision, bifocals, varifocals, and lenses with special coatings like anti-glare or blue light filtering. They also provide tinted lenses and transitions. Visit their website to explore the full range of options available for your specific prescription needs.
Are there any benefits to subscribing to the Glasses Direct newsletter?
Subscribing to the Glasses Direct newsletter offers several benefits. You'll be the first to hear about exclusive offers and new frame arrivals. New subscribers can choose between two welcome offers: 2 pairs from £15 or 2 designer pairs from £35. Additionally, you'll receive regular updates on promotions and eyewear trends.
How does the Glasses Direct '2 for 1' offer work?
The Glasses Direct '2 for 1' offer allows you to get two pairs of glasses for the price of one. This offer typically applies to frames priced £49 and above, excluding Premium Designer brands. It's a great way to get multiple styles or have a backup pair at a significant discount.
Money-Saving Made Simple at Glasses Direct
How to Use a Glasses Direct Discount Code
Saving money on your new eyewear is easy with Glasses Direct. Here's a simple guide to using their discount codes:
- Browse the Glasses Direct website and select your desired frames and lenses.
- Add your chosen items to your shopping basket.
- Proceed to the checkout page.
- Look for the 'Add voucher code' box, typically located near the order summary.
- Enter your Glasses Direct promo code in this box.
- Click 'Apply' to see your discount reflected in the total.
- Complete your purchase with the discounted price.
Remember, most Glasses Direct offers allow only one discount code per order. However, some promotions may be automatically applied in addition to your voucher code. It's worth trying different combinations in your cart to see which gives you the best overall savings.
Spectacular Savings for Students
Students, rejoice! Glasses Direct offers an impressive 50% discount on eyewear for those in full-time education. This generous offer makes it easier than ever to get stylish, high-quality glasses without straining your budget. To take advantage of this offer, simply verify your student status through their website. It's a fantastic way to ensure you're seeing clearly during those long study sessions without worrying about the cost.
How to Claim Your Student Discount
- Visit the Glasses Direct website and browse their range of frames.
- Select the frames you want and proceed to checkout.
- Look for the student verification option during the checkout process.
- Verify your student status using a valid student email address or student ID.
- Once verified, your 50% discount will be applied to your order.
This discount is an excellent opportunity for students to invest in quality eyewear or even build a small collection of frames to suit different occasions.
Sign Up and Save: Newsletter Benefits
Want to be the first to know about exclusive offers and new frame arrivals? Subscribing to the Glasses Direct newsletter is your ticket to insider savings. As a welcome gift, new subscribers can choose between two fantastic offers:
- 2 pairs of glasses from just £15
- 2 designer pairs from only £35
Plus, you'll receive regular updates on special promotions and the latest eyewear trends, ensuring you never miss out on a great deal.
How to Subscribe
- Visit the Glasses Direct website
- Look for the newsletter sign-up form, usually located at the bottom of the homepage
- Enter your email address
- Agree to the privacy policy
- Click 'Subscribe' to start receiving exclusive offers and updates
By subscribing, you're not just saving money – you're also staying ahead of the curve with the latest eyewear trends and innovations. It's a small step that can lead to significant savings on your future purchases.
First-Time Customer? Welcome to Savings!
Glasses Direct rolls out the red carpet for new customers with some truly eye-catching offers. As a first-time buyer, you have the choice between two fantastic welcome deals:
- 2 pairs of glasses from just £15
- 2 designer pairs from only £35
These offers are an excellent way to build your eyewear collection right from the start. Whether you're looking for everyday frames or something a bit more special, these deals ensure you're getting incredible value for your money. Don't forget to sign up for marketing emails to unlock these offers – it's a small step that leads to big savings!
Delivery That's Easy on the Eyes (and the Wallet)
When it comes to getting your new glasses, Glasses Direct makes it both easy and affordable. Here's what you need to know about their delivery options:
- Free Delivery: All orders over £95 qualify for free delivery. It's a great incentive to stock up on your favourite frames or invest in a premium pair.
- Standard Delivery: For orders under £95, there's a small delivery fee. However, with so many great deals available, it's easy to reach the free delivery threshold.
- Speedy Service: Most orders are dispatched within 7 days, ensuring you don't have to wait long for your new eyewear.
Keep in mind that complex prescriptions might take a bit longer to process, but Glasses Direct always strives to get your glasses to you as quickly as possible. For the most up-to-date information on delivery times and costs, be sure to check their Help Center.
Hassle-Free Returns: See Clearly with Confidence
Not completely satisfied with your purchase? No worries! Glasses Direct offers one of the most generous return policies in the eyewear industry. Here's what you need to know:
- 120-Day Return Window: You have a whopping 120 days to return your glasses if you're not entirely happy with them. That's plenty of time to ensure they're the perfect fit for you.
- No Questions Asked: Glasses Direct believes in customer satisfaction, so they offer returns with no questions asked.
- Free Returns: You won't have to pay a penny to return your glasses, making the process completely risk-free.
This generous policy allows you to shop with confidence, knowing that you can try your new glasses in various settings and lighting conditions before making a final decision. It's just another way Glasses Direct puts customer satisfaction at the forefront of their service.
Smart Saving Tips for Savvy Shoppers
At Glasses Direct, there are plenty of ways to stretch your pound further. Here are some insider tips to help you save big on your next eyewear purchase:
1. Take Advantage of Bundle Deals
Glasses Direct often runs '2 for 1' promotions on frames priced £49 and above (excluding Premium Designers). This is a fantastic opportunity to get two pairs for the price of one, allowing you to have different styles for different occasions or simply a backup pair.
2. Check Out the 'Offers' Section
Make it a habit to visit the 'Offers' section on the Glasses Direct website. This is where you'll find all the current promotions, including discounts on frames, lens packages, and special seasonal offers.
3. Consider Premium Designers
If you're a fan of designer eyewear, keep an eye out for deals on premium brands. Glasses Direct often has offers where you can snag designer frames from as low as £79 – a significant saving compared to high street prices.
4. Use the 'Best Fit Machine'
Not sure which frames will suit you? Use the 'Best Fit Machine' on the Glasses Direct website. This clever tool helps you find frames that are similar in size to your current glasses, increasing the likelihood that you'll be happy with your purchase and reducing the chance of returns.
5. Compare with High Street Prices
Remember that Glasses Direct claims to offer savings of up to 49% compared to high street prices. Before making a purchase, it might be worth doing a quick comparison to ensure you're getting the best deal possible.
Exploring Lens Options at Glasses Direct
Glasses Direct offers a wide range of lens options to suit various needs and preferences. Understanding these options can help you make the best choice for your eyewear:
Single Vision Lenses
These are the most common type of lenses, designed to correct either near or distance vision. They're ideal for those who need correction for one type of vision problem.
Bifocal Lenses
Bifocals have two distinct optical powers, typically with a visible line separating the two. They're useful for those who need help with both near and distance vision.
Varifocal Lenses
Also known as progressive lenses, these offer a seamless transition between different optical powers, allowing clear vision at all distances without visible lines on the lens.
Blue Light Filtering Lenses
These lenses are designed to reduce eye strain caused by prolonged exposure to digital screens. They're particularly popular among those who spend a lot of time working on computers or using digital devices.
Transitions Lenses
These innovative lenses automatically darken when exposed to sunlight, offering convenience for those who frequently move between indoor and outdoor environments.
Tinted and Polarised Lenses
Perfect for prescription sunglasses, these options provide protection from UV rays and reduce glare, enhancing visual comfort in bright conditions.
When selecting your lenses, consider factors such as your lifestyle, work environment, and specific vision needs. Glasses Direct's customer service team can provide guidance if you're unsure which option is best for you.
The Glasses Direct Home Trial Experience
One of the standout features of Glasses Direct is their home trial service. This innovative offering allows you to try before you buy, ensuring you're completely satisfied with your choice of frames. Here's how it works:
Selecting Your Frames
Browse the Glasses Direct website and choose up to four frames you'd like to try. Look for the 'Free Home Trial' option on eligible frames.
Receiving Your Trial Box
Glasses Direct will send you a box containing your chosen frames. These will be non-prescription frames, allowing you to get a feel for the style and fit.
Try Them On
You'll have several days to try on the frames at home. This gives you the opportunity to see how they look in different lighting conditions and get opinions from family and friends.
Making Your Decision
Once you've decided which frames you like best, simply return the trial box using the prepaid label provided. You can then place an order for your chosen frames with your prescription.
No Obligation
The best part? There's no obligation to buy. If none of the frames suit you, you can return them all and try again with different styles.
This service takes the guesswork out of buying glasses online, giving you the confidence to make the right choice for your style and needs.
Need Help? Glasses Direct Has You Covered
If you have any questions or need assistance with your order, Glasses Direct offers several ways to get in touch:
- Help Center: Visit their comprehensive Help Center for FAQs and detailed information on various topics.
- Social Media: Reach out to @glasses_direct on social media platforms for quick responses and updates.
- Customer Service: For more specific inquiries, you can contact their customer service team directly through the website.
Glasses Direct prides itself on responsive and helpful customer service, ensuring that you have a smooth experience from browsing to wearing your new glasses.
Getting Social with Glasses Direct
Stay connected with Glasses Direct for the latest trends, offers, and eyewear inspiration:
Following Glasses Direct on social media is a great way to stay updated on flash sales, limited-time offers, and new product launches. Plus, you'll get to see their frames styled in real-life situations, helping you make informed decisions about your next pair of glasses.