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Ends 31 July
FAQs from Lenstore Contact Lenses
Does Lenstore offer a student discount?
Yes. Students can get 12% off their Lenstore orders by verifying their student status through UNiDAYS. If you're signing up for the first time, you may also be eligible for a higher introductory saving of 20% off your first order. Visit the Lenstore UNiDAYS student discount page to verify and activate your saving.
Is there a key worker discount at Lenstore?
Yes, Lenstore offers a 20% discount for key workers, including NHS staff. New key worker customers can access this through Lenstore's dedicated key worker discount page, where you'll need to verify your eligibility before the saving is applied to your order.
How do I get free delivery at Lenstore?
Free standard delivery is available on all UK orders over £59. Orders are sent via Royal Mail 24 (expected next day, including Sundays) or Evri (expected next day, excluding Sundays). For orders under £59, standard delivery costs £3.99.
What is Lenstore's auto reorder service?
The auto reorder service lets you schedule regular deliveries of your contact lenses and saves you 5% on every recurring order. You can pause, change, or cancel the service at any time through your Lenstore account. Delivery charges are not included in the discount, but orders over £59 still qualify for free delivery.
Can I return contact lenses to Lenstore?
Yes, Lenstore accepts returns within 60 days of dispatch, provided the items are unopened, unused, and in their original condition. UK customers can return items for free via Royal Mail or Evri. Please note that solutions, sprays, and eye drops cannot be returned, even if unopened. Eye vitamins can be returned if they remain sealed.
How long does Lenstore take to refund a return?
Once your return has been processed, you'll receive a confirmation email. Refunds are issued to your original payment method and typically take 2–5 working days to appear, depending on your card issuer.
Does Lenstore have a referral programme?
Yes. When you refer a friend to Lenstore, they receive 10% off their first order. Once they make a qualifying purchase, you'll be rewarded with a £5 Amazon.co.uk Gift Card. It's a great way for both of you to save, especially if you know other contact lens wearers who haven't tried Lenstore yet.
Does Lenstore offer free eye tests?
Yes, existing Lenstore customers who have previously purchased prescription contact lenses are eligible for a free eye test, contact lens check-up, and digital retinal photography at any Vision Express store in the UK. This is available once every 22 months per customer. You'll need to present a valid voucher in store to redeem the offer.
How quickly does Lenstore dispatch orders?
In-stock items are dispatched the same day for orders placed before 11pm, seven days a week. This means next-day delivery is achievable even on weekends. After dispatch, you'll receive a tracking link by email so you can follow your shipment.
What delivery options does Lenstore offer?
Lenstore provides several delivery options to suit different timescales and budgets:
- Royal Mail 24: Expected next day (including Sundays). £3.99, or free on UK orders over £59
- Evri: Expected next day (excluding Sundays). £3.99, or free on UK orders over £59
- Special Delivery: Guaranteed next working day by 1pm. £7.99 (orders over £200 selecting Royal Mail 24 are automatically upgraded)
- Republic of Ireland: 3–5 working days. €3.95
- International: 4–10 working days, from £7.01
How to Save Money at Lenstore Contact Lenses
Lenstore makes it easy to keep your eye care costs down, whether you're buying daily disposables, monthly lenses, or specialist toric and multifocal options. From a Lenstore discount code at checkout to ongoing subscription savings, a student discount, and free delivery on bigger orders, there are plenty of ways to spend less without compromising on quality. Here's everything you need to know.
How to Use a Lenstore Discount Code
Applying a promo code at Lenstore is quick and straightforward. Follow these steps to make sure your saving is applied before you complete your purchase:
- Head to the Lenstore website and browse for your contact lenses, adding your chosen products to your basket.
- When you're ready, click on your basket or proceed to checkout.
- Look for the promotional code or discount code field on the checkout page.
- Enter today's valid code into the box and click apply.
- Check that the discount has been deducted from your order total before entering your payment details and confirming your order.
New Customer and First-Order Discounts
If you're shopping with Lenstore for the first time, it's worth checking the latest offers before you buy. New customers can typically save on their first order, and codes are regularly available through voucher sites like VoucherCloud. It's always worth applying a valid Lenstore discount code at checkout to make sure you're getting the best possible price from the outset.
Student Discount: 12% Off via UNiDAYS
Students can save 12% on their Lenstore orders by verifying their status through UNiDAYS. New students signing up for the first time may also be eligible for a higher introductory saving of 20% off their first order. To access the discount, simply visit Lenstore's UNiDAYS student discount page, verify your student status, and the saving will be applied to your purchase. It's a straightforward way to reduce the cost of your everyday essentials throughout your studies.
Key Worker Discount: 20% Off for NHS Staff and More
Lenstore offers a 20% discount for key workers, including NHS staff and other qualifying professionals. This applies to new key worker customers and is available through Lenstore's dedicated key worker discount page. If you work in a qualifying role, it's one of the most generous savings available on the site, so it's well worth verifying your eligibility before placing your first order.
Auto Reorder: Save 5% on Every Recurring Order
If you wear contact lenses regularly, the auto reorder service is one of the smartest ways to save. By subscribing, you receive a 5% discount on every recurring order, and your lenses arrive automatically at the frequency you choose. You can pause, change, or cancel at any time through your account, so there's real flexibility built in. Delivery charges aren't included in the discount, but hitting the free delivery threshold of £59 takes care of that.
Refer a Friend for a £5 Amazon Gift Card
Lenstore's referral programme rewards you for spreading the word. When a friend signs up and makes their first qualifying purchase using your referral, they get 10% off their first order and you receive a £5 Amazon.co.uk Gift Card. It's a great way for both of you to save, particularly if you know other contact lens wearers who haven't tried Lenstore yet.
Free Eye Tests at Vision Express
One of Lenstore's most valuable perks for existing customers is the partnership with Vision Express. If you've previously purchased prescription contact lenses from Lenstore, you're eligible for a free eye test, contact lens check-up, and digital retinal photography at any Vision Express store across the UK. This is available once every 22 months per customer, unless your optometrist recommends more frequent visits. You'll need to present a valid voucher in store to redeem the offer.
Free Delivery and Shipping Options
Lenstore offers a range of delivery options to suit different needs.
UK Delivery
- Free standard delivery on all UK orders over £59 via Royal Mail 24 (expected next day, including Sundays) or Evri (expected next day, excluding Sundays)
- Standard delivery: £3.99 for UK orders under £59
- Special Delivery: £7.99, guaranteed next working day by 1pm. Orders over £200 selecting Royal Mail 24 are automatically upgraded to Special Delivery
International Delivery
- Republic of Ireland: €3.95 (3–5 working days)
- International delivery from £7.01 (4–10 working days)
Orders placed before 11pm, seven days a week, are dispatched the same day for in-stock items, meaning next-day delivery is genuinely achievable even on weekends.
Returns and Refunds: What You Need to Know
Lenstore offers a 60-day return window on unopened, unused contact lenses in their original condition. UK customers can return items free of charge via Royal Mail or Evri, with no need to pay for return postage. Once your return is processed, refunds are issued to your original payment method and typically arrive within 2–5 working days, depending on your card issuer. Note that solutions, sprays, and eye drops cannot be returned, even if unopened, though eye vitamins can be returned if they remain sealed.
Seasonal Sales and Newsletter Offers
Lenstore runs promotional events throughout the year, including during Black Friday in November and into December. Signing up to the Lenstore newsletter is a practical way to stay informed about upcoming sales, new Lenstore discount codes, and exclusive offers sent directly to your inbox. Keeping an eye on the site's top banner is also recommended, as limited-time promotions are often highlighted there.
Get in Touch with Lenstore
If you have a question about your order, prescription, or a discount you're trying to apply, Lenstore's customer service team is easy to reach:
- Phone: 0800 010 6865
- Email: [email protected]
- Help Centre: lenstore.help/en-gb