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FAQs from Lenstore Contact Lenses
How much can I save as a student at Lenstore?
Students can save 20% on their first purchase through UNiDAYS, which is Lenstore's biggest discount. There's also a 16% discount available for apprentices and those aged 16-24, plus up to £10 off through Student Beans.
Do NHS workers get discounts at Lenstore?
Yes, NHS staff qualify for up to 20% off their purchases as part of Lenstore's key worker discount programme. You'll need to verify your employment status to access this discount.
Is delivery free at Lenstore?
Free Next Day Delivery is available on purchases over £59 to mainland UK addresses. For smaller purchases, standard delivery costs £2.99, or you can use free Click and Collect for any value.
How does the Auto Reorder discount work?
Auto Reorder gives you 5% off every single purchase when you set up automatic deliveries. You can schedule deliveries to match when you need new lenses, and it's easy to modify or cancel if your needs change.
Can I get a free eye test with Lenstore?
Yes, after your first purchase, Lenstore provides access to free eye tests and contact lens check-ups at over 500 Vision Express locations. This service is typically worth £25 and includes professional aftercare.
How much do I earn for referring friends to Lenstore?
You'll receive a £5 Amazon voucher when your friend makes their first purchase, and they get 10% off their purchase. This referral offer is valid until 31st December 2025.
What's Lenstore's returns policy like?
Lenstore offers a generous 60-day return period for unopened contact lenses with free returns via Royal Mail or EVRi. You can create return labels online, though solutions and eye drops can't be returned for hygiene reasons.
Are there any current discount codes at Lenstore?
Lenstore regularly updates their discount codes, with recent offers including 14% off all items, 13% off purchases, and 10% off for new customers. Check their discount code page or subscribe to their newsletter for the latest valid codes.
What contact lenses does Lenstore sell and how much do they cost?
Lenstore stocks a wide range of contact lenses at competitive prices:
- Daily lenses from £13
- Monthly lenses from £13
- 2-weekly lenses from £18
- Toric lenses under £20
- Multifocal lenses from £24
- Coloured lenses from £11
- Eye drops starting from £5
Can I use multiple discounts together at Lenstore?
Generally, you can only use one discount code per purchase, but some offers like Auto Reorder savings and free delivery thresholds can work alongside discount codes. Student and key worker discounts typically can't be combined with other promotional codes.
How to Save at Lenstore
From generous student discounts to automatic savings on repeat purchases, Lenstore offers plenty of ways to keep your contact lens costs down. Whether you're a first-time buyer or a regular customer, these money-saving strategies will help you get the best value on everything from daily lenses to eye care essentials.
How Do I Use a Lenstore Discount Code?
- Browse the available contact lenses and add your chosen products to your basket
- Click on your basket to review your selection
- Look for the 'Discount Code' or 'Promo Code' box during checkout
- Enter your valid code and click 'Apply' to see the discount reflected in your total
- Complete your purchase to secure the savings
First-Time Customer Savings Worth 10%
New customers can save 10% on their first purchase with Lenstore's welcome offer. This discount applies to your entire basket, making it perfect for stocking up on multiple boxes of lenses or trying different brands. The savings work on everything from daily disposables starting at £13 to specialist toric lenses under £20 a box.
Free Eye Test for New Customers
Every new customer gets access to a free eye test through Vision Express, Lenstore's partner network. This service is available at over 500 locations and includes professional contact lens check-ups. It's a valuable perk that typically costs £25 elsewhere and ensures your prescription is accurate before you place your first purchase.
Student Discounts Up to 20% Off
Students get some of the best savings at Lenstore with multiple discount options available:
- 20% off through UNiDAYS - The biggest student discount for verified university students
- 16% off for apprentices - Available for those aged 16-24 in apprenticeship programmes
- Up to £10 off with Student Beans - Alternative student platform with varying discount amounts
These discounts make premium contact lenses much more affordable for students. With monthly lenses starting from £13 and the 20% student discount, you could pay as little as £10.40 per box.
Key Worker Discounts Worth 20%
Lenstore recognises key workers with substantial discounts of up to 20% off purchases. This includes:
- NHS staff - All healthcare workers qualify for the full 20% discount
- Teaching professionals - School and university staff get 20% off
- Military personnel - Armed forces members receive 20% savings
- Social care workers - Care home and social service staff qualify
- Government employees - Civil servants get 6% off purchases
You'll need to verify your employment status to access these discounts, but the savings are substantial on regular purchases.
Refer a Friend for £5 Amazon Vouchers
Lenstore's referral programme is a win-win that rewards both you and your friends. When you refer someone:
- Your friend gets 10% off their first purchase
- You earn a £5 Amazon voucher after their purchase
- Valid until 31/12/2025 - Plenty of time to share with multiple friends
This programme is perfect for sharing with family members or friends who wear contact lenses. The more people you refer, the more Amazon vouchers you'll collect.
Auto Reorder Saves 5% Every Time
The Auto Reorder service is excellent for regular lens wearers, offering 5% off every single purchase. Here's why it's worth setting up:
- Consistent 5% savings on all future purchases
- Never run out of lenses with automatic deliveries
- Flexible scheduling to match your lens replacement routine
- Easy to modify or cancel if your needs change
If you spend £50 every three months on lenses, Auto Reorder saves you £10 per year while ensuring you're never caught without lenses.
Free Delivery Options and Thresholds
Free Next Day Delivery is available on all purchases over £59 to mainland UK addresses. This threshold is easy to reach when purchasing multiple boxes or stocking up on eye care products.
Paid Delivery Options
- Standard Royal Mail Tracked - £2.99 for purchases under £59
- Next Day Delivery - £3.99 if placed by 11pm
- Guaranteed by 1pm - £7.99 for Royal Mail Special Delivery
- Same Day Delivery - From £5.99 for delivery by 6pm
- Free Click and Collect - Available for any value
The free Click and Collect option is particularly useful for smaller purchases, letting you avoid delivery fees entirely.
Newsletter Discounts and Exclusive Codes
Subscribing to Lenstore's newsletter brings exclusive discount codes straight to your inbox. Subscribers get:
- Early access to sales and seasonal promotions
- Exclusive discount codes not available elsewhere
- Updates on new products and special brand offers
- Bargains on eye care solutions and accessories
Recent newsletter codes have included 14% off all items, 13% off purchases, and special brand-specific promotions that aren't advertised on the main website.
Seasonal Sales and Black Friday Deals
Lenstore runs strategic sales throughout the year, with Black Friday offering up to 20% off across various collections. Unlike many retailers, Lenstore focuses on brand-specific promotions rather than site-wide sales, which often means better value on premium lens brands.
The best times to shop for deals are typically Black Friday, end-of-year clearances, and back-to-school periods when student discounts are heavily promoted.
Flexible Returns Policy
Lenstore offers a generous 60-day return period for unopened contact lenses, giving you plenty of time to ensure you're happy with your purchase. Key points:
- Free returns with online return labels
- Return via Royal Mail or EVRi for convenience
- 60 days to return unopened lens boxes
- Solutions and eye drops cannot be returned for hygiene reasons
This policy removes the risk from trying new lens brands or purchasing in bulk to reach free delivery thresholds.
Contact Lenstore Customer Service
If you need help with purchases, discounts, or account issues, Lenstore's customer service team is available:
- Phone: 0800 010 6865
- Hours: Monday to Friday, 8am-5pm
- Email: customerservices@lenstore.co.uk
The team can help verify discount eligibility, track deliveries, and resolve any issues with your account or Auto Reorder settings.