Accor Hotels boasts a collection brimming with 20 well-known hotel brands, including Raffles, Fairmont, Ibis, Novotel and Swissotel. It has 4,100 hotels spread across 95 countries - which makes it a truly international hospitality provider. Accor Hotels cater for every type of traveller - from students on a shoestring budget to business executives expecting luxury as standard. Accor Hotels take group bookings, provide suites for large families and provide corporate meeting room and event facilities. If you’re a keen traveller and always have your annual leave allocated to holidays way in advance, Accor Hotels is a trustworthy company to look to for your accommodation when you're away.
If you become a regular Accor Hotels customer, you’d better sign up to a free Le Club Loyalty programme. In addition to savings with an Accor hotels preferential code, this lets guests of hotels in the Group enjoy advantages and rewards in most Sofitel, Pullman, MGallery by Sofitel, Novotel, Suite Novotel, Mercure, ibis, ibis styles, Adagio, Adagio Access, The Sebel, Grand Mercure and Thalassa sea & spa hotels. You benefit from Online Check-in, Fast Check-out, room upgrade from Gold status, and a free night when you reach 2,000 Rewards points.
- Find the deals you’re looking for on vouchercloud
- Click through to the Accor Hotels website
- Enter your dates and location in the sider search boxes
- Enter your code in the ‘preferential code’ box and click ‘search’
- Choose the hotel you want from the selection provided
- Go through the booking process and complete your transaction
Download the Accor Hotels app onto your smartphone or tablet and start saving on your bookings and be the first to hear about special offers and competitions.
Can I register a bank card to my Accor Hotels account?
Yes, to make life easier, you can register one or more bank cards on the website or while you’re on the move with your phone/tablet. Once the details are stored, booking rooms will become much quicker and easier.
Can I give Accor Hotels some feedback?
Yes, it encourages customers to leave positive and negative feedback by filling out a contact form.
When can I use Accor Hotels reward points?
That’s up to you. You can use them to get a reduction on a room rate, or you can save them up and when you get to 2,000 - use that to pay for a night’s stay in a participating hotel.
Call: 0800 026 0299
Lines are open 24 hours a day, 7 days a week
Once you have paid for your booking, you will receive a booking confirmation via email. You can show the hotel your booking confirmation or quote the reference number when you arrive if you wish.
If you wish to amend or cancel a booking, either do so by logging on to your account, or search for your booking online. You can also talk to the bookings hotline on: 0871 702 9469