FAQs from Alex and Alexa
How do I get a Alex and Alexa discount code?
Browse the list of Alex and Alexa deals. When you’ve found one you would like to use, select the blue button—it’ll say ‘get code’, ‘get reward’, or ‘view discount’. You’ll be redirected through to the Alex and Alexa website with the code automatically copied.
Does Alex and Alexa provide size guides?
Yes, you will find size guides for children's clothing and shoes from age 3 months to +16 years old.
What happens if not all my Alex and Alexa order arrive?
It could be that there is a second parcel on its way, especially if you’ve placed a large order. Contact customer services within 7 days from receiving the order so the team can help you.
AlexandAlexa is a trendy online store full of treats and practical attire for your children. It is the go-to store for designer clothes, shoes accessories and gift ideas from top named brands like Boss, Burberry, Fendi, Kenzo, Nike and Stella McCartney. Described as the ‘Net-A-Porter for under 14 year olds’, AlexandAlexa is a global style destination for kids, offering over 200 coveted international fashion, sportswear and toy brands, from traditional to contemporary. Your stressed out shopping on the high street days are over!
Everything you could possibly need to kit your kids out in is available in a few clicks, while you sip a skinny latte in your favourite arm chair. AlexandAlexa offers a super quick delivery service, with a Click & Collect option - and the returns procedure is easy if you realise you've got the wrong size or colour. If you like your kids to look super smart and fashionable in school and at home, you’re guaranteed to find an outfit to suit - whether you have an 8 month old baby or a 14 year old teenager.
- Browse vouchercloud for the latest discounts and offers
- Click through to the AlexandAlexa website and start shopping
- Go to checkout when ready, enter code in the box and click ‘validate’
- Choose your preferred shipping method
- Fill in the payment section
- Securely checkout to finalise your transaction
Get the most up-to-date news and special offers sent direct to your inbox when you sign up to the newsletter.
Alex and Alexa UPS Access Point
If you want to pick up your order at your own convenience, AlexandAlexa will deliver to your nearest UPS Access Point. This will take 3 - 6 working days, and is free when you spend over £50.
Call: 0870 0688 659
Spend £50 or more for Click & Collect service via UPS Access Points
Spend £150 or more to receive free standard delivery
You can return any items within 30 days of receiving your original order, including sale items. Free returns are available in the UK. Read the returns policy here.
You can contact Customer Services during the following hours:
Monday - Thursday: 7am - 10pm
Friday: 7am - 4pm
Sunday: 3 pm - 10 pm