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FAQs from Apple Store Online
Does Apple offer student discounts?
Yes, Apple offers education pricing through their Education Store, giving students and teachers up to 10% off Macs and iPads. You'll need to verify your student or educator status to access these special prices.
How much can I get for trading in my old iPhone?
You can get up to £670 credit when trading in an iPhone 13 or newer model through Apple's Trade In programme. The exact amount depends on your device's condition, year, and configuration. Older models are also accepted but offer lower trade-in values.
Are Apple Certified Refurbished products worth buying?
Absolutely! Apple Certified Refurbished products offer excellent value, saving you up to 15% whilst providing the same one-year warranty as new products. Each device is thoroughly tested and restored to factory standards, so you get official Apple quality at a lower price.
Does Apple offer free delivery?
Yes, Apple provides free delivery on all orders from their online store. Most in-stock items like MacBooks, iPhones, and iPads also qualify for free next-day delivery, and you can use Click and Collect to pick up from your nearest Apple Store.
Can I use financing to buy Apple products?
Yes, Apple offers financing options through partners like Barclays and PayPal Credit. Many products qualify for 0% APR financing, allowing you to spread the cost over several months and make premium Apple products more affordable.
When is the best time to buy Apple products?
The best deals often appear when new products launch in August or September, as Apple typically reduces prices on previous-generation models. Back-to-school season and major holidays can also bring special promotions and gift card offers.
How many Apple Gift Cards can I use in one purchase?
You can use up to 8 Apple Gift Cards in a single transaction. Gift cards start from £10 and can be combined with other payment methods, making them a flexible way to save on your Apple purchases.
What's included with Apple education pricing?
Education pricing includes up to 10% off MacBook Air, MacBook Pro, iMac, iPad Air, and iPad Pro models, plus discounts on accessories like Apple Pencil and keyboards. Students and educators also get access to special financing options.
How do I contact Apple customer support?
You can call Apple on 0800 048 0408, book a Genius Bar appointment at your local Apple Store, or get help through their online community support. They offer multiple ways to get assistance with your purchases and technical questions.
Do Apple Certified Refurbished products come with a warranty?
Yes, all Apple Certified Refurbished products come with a full one-year warranty, just like new Apple products. They're also eligible for AppleCare coverage if you want extended protection for your device.
Smart Ways to Save at Apple
From trade-in credits to education discounts and refurbished deals, Apple offers several ways to make their premium tech more affordable. Whether you're a student looking for your first MacBook or upgrading to the latest iPhone, these money-saving tips will help you get more for your budget.
How Do I Use an Apple Discount Code?
- Browse Apple's online store and add your chosen products to the basket
- Click on your shopping bag icon to review your order
- Look for the 'Do you have a gift card or promo code?' section
- Enter your valid promotional code in the text box provided
- Click 'Apply' to see your discount reflected in the total
- Complete your purchase with the reduced price
Note that Apple primarily uses this field for gift cards, though promotional codes are occasionally accepted during special campaigns.
Apple Trade In: Turn Old Tech Into Credit
Apple's Trade In programme is one of the best ways to reduce the cost of your next purchase. You can get up to £670 credit when trading in an iPhone 13 or newer model, with the exact amount depending on your device's condition and configuration.
The process is straightforward:
- Get an instant estimate online
- Send in your device using Apple's free shipping
- Receive credit that can be applied to your new purchase or added to an Apple Gift Card
It's a win-win that helps you upgrade whilst being environmentally responsible.
Education Pricing: Up to 10% Off for Students
If you're a student, teacher, or work in education, Apple's Education Store offers significant savings on their most popular products. You can save up to 10% on Macs and iPads, making it much more affordable to get the tech you need for your studies or classroom.
What's Included in Education Pricing
- Up to 10% off MacBook Air, MacBook Pro, and iMac models
- Discounts on iPad Air and iPad Pro perfect for note-taking and creative work
- Reduced prices on accessories like Apple Pencil and keyboards
- Special financing options to spread the cost over time
You'll need to verify your student or educator status, but the savings make it well worth the quick verification process.
Apple Certified Refurbished: Premium Quality, Lower Prices
Apple's Certified Refurbished programme offers products direct from Apple that have been restored to perfect working condition. These devices come with the same one-year warranty as new products but at significantly reduced prices.
Every refurbished product goes through rigorous testing and comes in new packaging with all original accessories. You'll find everything from MacBooks and iPads to Apple Watches and accessories, all backed by Apple's quality guarantee.
Why Choose Refurbished
- Save up to 15% compared to new product prices
- Full one-year warranty included with every purchase
- Official Apple hardware restored to factory standards
- Free delivery on all refurbished orders
Enjoy Free Next-Day Delivery & In-Store Pickup
Apple makes shopping convenient with free delivery on all orders from their online store. You'll also get next-day delivery on most in-stock items like MacBooks, iPhones, iPads, and Apple Watches when you order before the cut-off time.
If you prefer to collect in person, you can use Click and Collect to pick up your order from your nearest Apple Store at no extra cost. This is particularly handy if you want to get hands-on help setting up your new device.
Flexible Financing to Spread Costs
Apple offers flexible payment options through partners like Barclays and PayPal Credit, allowing you to spread the cost of your purchase over several months. Many products qualify for 0% APR financing, making it easier to budget for that new MacBook or iPad Pro.
You can apply for financing directly during checkout, and approval is usually instant. This makes Apple's premium products more accessible without having to pay the full amount upfront.
Seasonal Sales and New Product Launches
Whilst Apple doesn't run traditional sales very often, you can find great deals during specific times of the year. When new products launch (typically in August or September), Apple often reduces prices on previous-generation models.
Keep an eye out for special promotions during back-to-school season and major holidays, when Apple sometimes offers gift cards or bundles with popular products.
Apple Gift Cards and Payment Flexibility
Apple Gift Cards start from just £10 and can be used across all Apple products and services. You can use up to 8 gift cards in a single transaction, making them perfect for combining with other savings methods.
Apple Pay is also available for quick, secure checkout, and you can add Apple Gift Card credit directly to your Apple ID for seamless purchasing across all your devices.
Get in Touch with Apple
If you need help with your order or want advice on the best products for your needs, Apple offers excellent customer support. You can call them on 0800 048 0408, book a Genius Bar appointment at your local Apple Store, or get help through their online community support.