FAQs from eufy
Does eufy offer free delivery?
Yes. Free delivery is available on all eufy products ordered for delivery within the UK, and there’s no minimum spend requirement. This should take some of the sting out of the investment! You can expect your eufy gadget to arrive within the next 3-7 business days.
Can I get a discount when I refer a friend to eufy?
There isn’t a discount, but you’ll receive a £40 Amazon gift card once your friend completes a £200+ purchase—it’s definitely worth your while! Generate a unique eufy friend referral link by entering your name and email address. By following the link, your friend will receive £40 off their first order, applicable to all full-price items.
Does eufy offer free returns?
There’s a 30-day money back guarantee, meaning you’ll get a full refund if you change your mind for any reason. Unfortunately, the buyer is responsible for the shipping costs, so bear this in mind before you buy. Check the refund policy for guidance on returns and the eufy warranty policy in the event of any defects.
Does eufy do a student discount?
eufy isn’t running a student discount at the moment, but we’ll let you know if the brand ever introduces a student discount in the future. Remember, you’re still eligible to use our eufy discount codes, and you can always refer your mates and split the savings!
What is the best eufy product?
That really depends on your lifestyle. If you have pets, you might want to choose something more heavy duty! There’s also a handy ‘Help Me Choose’ tool which will recommend you products depending on your budget, whether you prefer hands-on or automated cleaning and the size of your home.
How do I get a discount at eufy?
There are plenty of ways to save on your eufy purchase. We’ll keep you informed on all the eufy sales and discount codes at vouchercloud, so you should look here first! There’s also the friend referral bonus and regular price drops which you can find on the ‘Hot Deals’ page.
How do I use my eufy discount code?
Smart shoppers check vouchercloud first! If you’re ready to save money on your purchase, follow our easy steps:
- Scroll through our current eufy offers and hit the “View Discount” or “Get Code” button.
- By choosing a deal, we’ll redirect you to the sale page on the eufy website—all the discounts will be automatically applied.
- By choosing a code, a box will pop up displaying a code—copy the voucher code and then continue with your shop.
- Once your basket is stocked to the brim with eufy gadgets, head to the basket.
- Paste your eufy voucher code in the ‘Discount Code’ box and then click ‘Apply’.
- You’re done!
Money-saving made simple
A selection of our top saving tips at eufy, including eufy discount codes, free delivery and the friend referral bonus!
eufy delivery options
Delivery is fast and free at eufy. Whatever’s on your agenda, there’s no minimum order spend so you won’t pay a penny for shipping. You should receive your order within 3-7 business days—there isn’t currently an option to pay extra for express delivery. After you’ve made the purchase, you can check on the delivery status using the order tracker: just enter your order number and email or phone number.
eufy’s refer a friend programme
Sharing is caring. If you have a friend who’s keen to jump aboard the Robovac train, you should know about eufy’s referral programme. Create a eufy referral link by filling in your name and email address. Then, send the link to a friend to gift them £40 off their first purchase of over £200. As soon as they’ve sealed the deal, Eufy will swing a £40 Amazon gift card your way. There’s no limit to the number of friends you can refer!
eufy app
The EufyHome app is essential for any eufy customer. It pairs seamlessly with eufy products, so you can manage your cleaning, parcel deliveries and even your health via your smartphone. The app lets you set cleaning schedules, lighting and much more—it also pairs with Amazon Alexa and Google Assistant for the true hands-free experience.
eufy’s biggest sales
We aren’t always patient enough to wait for Black Friday, but luckily eufy has a ‘Hot Deals’ page that shows off the biggest sales of the moment. You can save on some of the top products year-round—this includes the RoboVac X8 Hybrid, hand-held models like the HomeVac H30 Venture and security products like the eufyCam 2C. Expect regular flash sales and free gift promotions here.
Contact details for eufy
Need to speak with eufy customer service? Luckily, it’s a smooth experience and you can do so by email, live chat, phone or social media:
- Email: send an email to support@eufylife.com
- Live chat: click the ‘live chat’ icon at the bottom-right of the screen (Mon-Fri 7AM-11PM, GMT)
- Call: call on +44 (0) 1604 936 200 (Mon-Fri 6AM-5PM, Sat-Sun 6AM-2PM, GMT)
- Social media: send a quick message on one of eufy’s social media channels