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FAQs from Oakley
Can I get free delivery at Oakley in the UK?
Free standard delivery thresholds at Oakley apply to US and Canadian orders. For GB orders, delivery costs and thresholds are worth checking directly on the Oakley website at checkout, as availability may vary. In-store pickup is a free alternative, with in-stock items typically ready within 2 hours.
Will I get a refund if I return an item?
Yes. GB customers can return items within 14 days of delivery for a refund. Refunds are typically processed within 5 business days of Oakley receiving the return. Note that custom-built eyewear and gift cards are not eligible for return.
Does Oakley do a student discount?
Oakley doesn't currently offer a dedicated student discount programme. That said, the end of season sale has up to 50% off apparel and accessories, and an Oakley promo code from vouchercloud can bring further savings on eligible orders.
Is Oakley a good brand?
Yes. Oakley is well regarded for the quality and technical performance of its eyewear. All frames and lenses go through rigorous impact and optical testing, and every frame comes with a two-year warranty. The brand also offers custom-built eyewear options for those who want a tailored fit.
How do I contact Oakley in the UK?
You can reach the UK customer service team by phone on 0800 2794157 or by email at [email protected]. If you have a question about the Oakley Pro Site, the dedicated email is [email protected].
Is there a voucher code for Oakley sunglasses?
Check the vouchercloud Oakley page for the latest active codes, where any available Oakley deals are listed. It's also worth noting that buying sunglasses triggers 20% off replacement lenses, so timing your purchase to include lenses can add extra value.
Can I purchase additional lenses for my Oakley eyewear?
Yes. Oakley sells replacement lenses, though they are only available in pairs rather than individually. If you buy replacement lenses at the same time as a pair of sunglasses, you'll get 20% off the lenses, so it's worth adding them to the same order.
How should I clean my Oakley lenses?
Oakley recommends using a microfibre cloth and lens-safe cleaning solution to avoid scratching the lens coating. Avoid using household cleaners or paper products. For specific care guidance, the Oakley website has detailed instructions based on your lens type.
How long will it take for a custom Oakley product to arrive?
Oakley's custom-built eyewear takes longer to fulfil than standard orders, as items are made to your specification. Delivery timescales for custom products are confirmed at checkout. Bear in mind that custom items cannot be returned, so double-check your configuration before placing the order.
What payment methods does Oakley accept?
Oakley accepts a wide range of payment options:
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Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay
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Digital wallets: PayPal, Apple Pay
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Buy now, pay later: Klarna; Affirm (single-item orders only)
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Other: Oakley Gift Cards (one per order)
Smart Ways to Save on Oakley Gear
Oakley makes some of the most technically accomplished eyewear and performance kit around, and right now there are some genuinely strong savings to be had. The end of season sale has slashed prices across apparel and accessories by up to 50%, and there's a handy lens bundle deal that rewards you for buying smart rather than buying twice.
On this vouchercloud page you'll find the best current Oakley deals rounded up in one place, including any active Oakley discount codes and sale offers worth knowing about.
How to Apply Your Oakley Voucher Code at Checkout
Applying a voucher code at Oakley is straightforward. Here's exactly what to do:
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Add your chosen items to your bag on the Oakley website and head to checkout.
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Look for the field labelled 'promo code' or 'voucher code' on the order summary page.
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Type or paste your code into the field and click apply.
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Check that the discount has been deducted from your order total before you complete payment.
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If the code isn't working, check the minimum spend requirement, as some codes require a specific basket value. Also confirm the code applies to the items in your bag, as codes may exclude sale-price products or custom items.
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Only one code can be applied per order, so choose the one that gives you the biggest saving.
Save Up to 50% in the End of Season Sale
Oakley's end of season sale is the most direct route to a significant saving right now. Up to 50% off applies across both apparel and accessories, making it a good time to pick up technical kit at a reduced price.
Apparel and Accessories
A few standout deals currently in the sale:
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Sierra Terrain: 50% off, now £77.50 (was £155.00)
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O-Frame MX Goggles: 50% off, now £65.50 (was £131.00)
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Airbrake MTB Goggles: 30% off, now £119.70 (was £171.00)
Performance Goggles
The O-Frame MX Goggles and Airbrake MTB Goggles are both part of Oakley's motocross and mountain bike range. If you've been putting off upgrading your goggles, these are worth a look at these prices. Stock in sale events like this tends to move quickly, so it's worth browsing sooner rather than later.
Head to the sale section on the Oakley website to see everything currently discounted.
Get 20% Off Replacement Lenses with a Sunglasses Purchase
Buy a pair of sunglasses and you can add 20% off replacement lenses to your order at the same time. It's a practical bundle that makes sense for anyone who uses their eyewear across different activities or light conditions, as having a spare set of lenses ready means you're not caught out.
A couple of things worth knowing: replacement lenses are only sold in pairs, and the offer applies to standard sunglasses purchases. It's a straightforward way to get more from your order without paying full price for the extras.
Add your sunglasses to the bag first, then look for the replacement lens option before you check out.
Exclusive Pricing with the Oakley Pro Site
Oakley runs a dedicated programme called the Oakley Pro Site, which offers exclusive pricing to eligible employees and professionals. If you work in a qualifying field, you can register for access and shop at reduced rates.
The programme has an annual purchase limit of 20 optics items and 200 apparel, footwear, and accessories items per year, so it's designed for regular use rather than one-off purchases. Eligibility is verified, so you'll need to confirm your professional status to get access.
If you think you might qualify, it's worth checking the Pro Site registration on the Oakley website, as the savings can be significant for those who are eligible.
Spread the Cost with Klarna and More
Oakley accepts a wide range of payment methods, which gives you flexibility on larger purchases. As well as the usual card options (Visa, Mastercard, American Express, and others), you can pay with PayPal, Apple Pay, and Klarna.
Klarna lets you spread the cost of your order, which is useful if you're buying higher-ticket items like helmets or goggles. Note that Affirm is available for single-item orders only. Oakley Gift Cards can also be used, though only one gift card is accepted per order.
Choose the payment method that works best for you at checkout. Klarna in particular is worth considering if you'd rather not pay the full amount upfront.
Free Returns Within 14 Days on GB Orders
If something isn't right, Oakley offers free returns within 14 days of delivery for GB orders. Refunds are typically processed within 5 business days of Oakley receiving your return.
Return Conditions
A few things to be aware of before you buy:
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Custom items are not eligible for return
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Gift cards cannot be returned
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Oakley backs its frames with a two-year warranty, which adds genuine peace of mind on eyewear purchases
In-Store Pickup
In-store pickup is available for in-stock items and is typically ready within 2 hours. It's a handy option if you'd rather not wait for delivery and want to try before committing. Check whether in-store pickup is available for your nearest location on the Oakley website.
Get in Touch with Oakley
If you have a question about your order or need help with a return, Oakley's UK customer service team is easy to reach. You can also contact the Pro Site team separately if you have questions about professional pricing.
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Phone (GB): 0800 2794157
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Email (GB): [email protected]
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Pro Site enquiries: [email protected]
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