FAQs from Pooch & Mutt
Does Pooch and Mutt offer a first order discount?
Yes. New subscribers get 30% off their first subscription order using the welcome code available on this page. This applies when you set up a new subscription rather than a one-off purchase. After the first delivery, every recurring order is automatically 25% off for the lifetime of the subscription.
Does Pooch and Mutt offer a subscription discount?
Yes, and it's one of the better ongoing deals available. After the first order (which is 30% off for new subscribers), every recurring subscription delivery is 25% off the standard price, automatically applied for as long as the subscription is active. Subscribers also earn points at a faster rate through PoochRewards.
Is there free delivery at Pooch and Mutt?
Yes. Standard UK delivery is free on orders of £39.99 or more. Below that threshold, delivery charges are:
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£1.99 for orders under £10
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£2.49 for orders between £10 and £19.99
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£4.99 for orders between £20 and £39.98
Delivery typically arrives within 1 to 4 working days.
Are there free returns at Pooch & Mutt?
Returns are accepted within 30 days for unopened, resellable items. Free returns labels are only provided if Pooch & Mutt made an error with your order. If you're returning for any other reason, return postage is at your own cost. Refunds are processed within 5 to 10 working days of receipt.
Can I get a free gift when I order at Pooch & Mutt?
Yes. The current sitewide promo code includes 20% off plus a free gift on qualifying orders. Some exclusions apply, so check that the free gift has been added to your basket before completing checkout.
What is the best Pooch and Mutt discount code right now?
For new subscribers, the welcome code offering 30% off the first subscription order is the strongest single saving available. For existing customers or one-off purchases, the current seasonal code giving 20% off sitewide (plus a free gift) is the top option. Both are listed on this vouchercloud page.
Can I apply multiple discount codes to my Pooch and Mutt order?
No. Pooch & Mutt allows only one discount code per order. Choose the code that gives you the best saving for your basket. It's also worth noting that codes cannot be used on the Gut Health Test, which has its own reduced price.
Does Pooch and Mutt have a loyalty programme?
Yes. It's called PoochRewards and it's free to join. Points are earned on every purchase at the following rates:
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1 point per £1 for standard customers
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3 points per £1 for subscribers
You can also earn bonus points for referrals, adding your pet's birthday, and following on social media. Points are redeemable for money off future orders or can be donated to charity.
Can I earn points for referring a friend to Pooch and Mutt?
Yes. Through PoochRewards, a successful referral earns you 250 Pooch points as a standard customer, or 750 points if you're a subscriber. Points are redeemable for money off future orders or can be donated to charity.
What payment methods does Pooch and Mutt accept?
Pooch & Mutt accepts a wide range of payment options, including Visa, Mastercard, American Express, Maestro, Discover, Diners Club, Union Pay, Apple Pay, and Google Pay. Subscriptions are charged automatically on a recurring basis using your saved payment method.
Smart Ways to Save on Pooch & Mutt's Natural Pet Food
Pooch & Mutt is one of the better-value premium pet food brands once you know how the savings layer up. Between a generous subscription programme, a sitewide seasonal discount, and a solid bundle range across Wellbeing, Superfoods, and Primal, there are several genuine ways to spend less without compromising on quality.
On this vouchercloud page you'll find the best current Pooch & Mutt deals rounded up in one place, including any active Pooch and Mutt discount codes and notable price drops worth knowing about.
How to Redeem a Pooch & Mutt Voucher Code at Checkout
Applying a Pooch and Mutt promo code takes less than a minute once you know where to look. Follow these steps:
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Add your chosen products to your basket on the Pooch & Mutt website.
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Proceed to checkout and look for the field labelled 'discount code' or 'promo code', which appears on the order summary page.
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Type or paste your code into the field and click 'Apply'.
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Check that the discount has been deducted from your order total before completing payment.
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If the code isn't working, check the minimum spend requirement, confirm the products in your basket are eligible (some codes exclude certain ranges), and make sure you're only using one code. Pooch & Mutt applies one discount code per order, and codes cannot be used on the Gut Health Test.
Save 30% on Your First Subscription Order
This is the headline offer for anyone new to Pooch & Mutt's subscription service. 30% off the first delivery is a strong incentive to try the brand, and it applies across the main food and treat ranges when you sign up as a new subscriber.
What makes it particularly worthwhile is what comes next: every recurring order after the first is automatically 25% off for the life of the subscription. That ongoing saving means you're consistently paying less than the standard price on premium, vet-approved nutrition, without having to remember to apply a code each time.
Subscription reminders are sent by email three days before each scheduled renewal, giving you time to skip, adjust quantities, or cancel if needed. It's a flexible arrangement that takes away much of the risk of committing.
If you're a new subscriber, grab the welcome code from this vouchercloud page and apply it when setting up your first subscription delivery.
20% Off Sitewide With the Current Seasonal Code
Pooch & Mutt currently has a sitewide discount of 20% off available via a promotional code, and it also comes with a free gift. This applies across a wide range of products, though some exclusions do apply, so it's worth checking your basket at checkout to confirm the saving has been applied.
This is a solid option for one-off purchases or for stocking up on items outside your usual subscription, things like Collagen Chews, Bone Broth, or the Freeze Dried Multifunctional Topper range. Find the current Pooch and Mutt offer code listed on this page and enter it at checkout as described above.
Up to 12% Off With Pooch & Mutt Bundles
Across the Pooch & Mutt range, buying in bundle or multipack format consistently works out cheaper than buying individual items. The savings vary by product, but here's what's currently on offer:
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Meaty Treats Taster Pack — save 12% vs. buying separately
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Peanut Butter Bundle — save 6%
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Cheddar Cheese Bundle — save 6%
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Freeze Dried Multifunctional Topper Bundle — save 6%
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Collagen Chews Multipack — save 5%
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Fish Chews Bundle — save 5%
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Puppy Complete Bundle — save 4%
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Bone Broth Variety Pack — save 4%
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Jerky Taster Pack — save 4%
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Primal Chews Duo — save 4%
These bundles are worth considering even if you're not subscribing. The Meaty Treats Taster Pack in particular offers the strongest per-item saving and is a practical way to find out which treats your dog actually likes before committing to larger quantities.
Head to the bundles section of the Pooch & Mutt website to browse the full selection.
Gut Health Test Currently Half Price
The Pooch & Mutt Gut Health Test is currently priced at £34.99, reduced from the original £69.99, a saving of £35 without needing a code. It's worth noting that discount codes cannot be applied to this product, so the reduced price shown is the best available rate.
If gut health is something you're already thinking about for your dog, this is a straightforward saving that doesn't require any extra steps: just add it to your basket at the listed price.
Earn Points Through PoochRewards
Pooch & Mutt runs a free loyalty programme called PoochRewards, where you earn points on every purchase and can redeem them for money off future orders.
How Points Are Earned on Purchases
The earn rate depends on how you shop:
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Standard customers earn 1 point per £1 spent
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Subscribers earn 3 points per £1 spent
Bonus Ways to Build Your Balance
Beyond purchases, there are several ways to boost your points total:
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100 points for creating an account (or 300 points if you create one at the same time as your first subscription)
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250 points for a successful referral (750 points for subscribers)
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250 points for adding your pet's birthday (500 points for subscribers)
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20 points for signing up to the newsletter (40 points for subscribers)
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20 points for following Pooch & Mutt on Instagram or liking on Facebook (40 points for subscribers)
Points can also be donated to charity if you'd prefer. The programme is free to join, and creating an account before your first order is a simple way to make sure no points go unclaimed.
Free UK Delivery on Orders Over £39.99
Pooch & Mutt offers free standard UK delivery on orders of £39.99 or more.
Delivery Costs Below the Free Threshold
If your order falls under that amount, delivery charges are as follows:
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£1.99 for orders under £10
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£2.49 for orders between £10 and £19.99
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£4.99 for orders between £20 and £39.98
Delivery typically takes 1 to 4 working days. If you're placing a one-off order and it's close to the £39.99 threshold, adding a lower-cost bundle or treat pack can push you over and save the delivery charge, often making the extra item effectively free.
Returns are accepted within 30 days for unopened, resellable items. Refunds are processed within 5 to 10 working days of the return being received. Free returns labels are only provided if Pooch & Mutt made an error with your order; otherwise, return postage is at your own cost.
Get in Touch With Pooch & Mutt
Pooch & Mutt's customer support team is available through several channels if you need help with an order, a subscription, or a return:
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Email: [email protected]
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Live chat: available Monday to Friday, 10am to 4pm, via the Pooch & Mutt website
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WhatsApp: available Monday to Friday, 10am to 4pm