Pets at Home started out in 1991 with a single shop in Chester stocking scratching posts, fish tanks, pet food, kennels and more. With big ambition, though, Pets at Home went from strength to strength, and by the end of the 90s had a whopping 140 stores. Today, it’s the United Kingdom’s largest and most popular pet supplies retailer, with 370 stores across the nation, selling everything you need for your pet, as well as offering in-store grooming and vet services. Pets at Home take the responsible and ethical treatment of animals, very seriously, and all staff are trained extensively in animal care and animal welfare. Just like you, Pets at Home employees have a passion for animals, and they are always keen to help you make the best choice on your purchase. Whether you’ve got a cat, dog, bird, fish, reptile or rodent, you can save a pretty penny with their incredible value. If paying too much is one of your pet peeves, look no further than Pets at Home.
- Select your discount and go to website
- Find your bargain and add to basket
- Choose your delivery option
- Enter personal details and payment information
- Discount is included in the final price!
Sign up to Pets at Home’s VIP Club and instantly receive 10% off.
How do I find more information about Pets at Home products?
For detailed information on specific products, click the “description” heading.
Do Pets at Home recommend I clean my new pet?
Pets at Home suggest you should clean your pet at least once or twice a week. A regular clean not only provides good hygiene but also the ideal opportunity to spend time with them.
How old do I need to be to buy a pet from Pets at Home?
Because concern for the welfare of animals is the highest priority for Pets at Home, you must be at least 18 years old to purchase a pet.
Can Pets at Home deliver my order at a specific time?
As Pets at Home delivery is done through DPD, delivery in a specific time-slot is not available.
Phone: 0800 328 4204
Message: You can send an email through the Pets at Home 'Help' section.
Customer Services, Pets at Home
Standard delivery is £4.95
Next day delivery £9.95
All order over £35 get free standard delivery.
You can return products either by post, courier collection or in-store. See the 'Returns and Refunds' page for more details.
Opening times vary, but most Pets at Home stores are open:
- 9am - 8pm Mon-Fri
- 9am - 6pm Saturday
- 10:30am - 4:30pm Sunday