Founded in 1904, Waitrose has been supplying Britain with delicious groceries for over 110 years, with an enviable reputation for high-quality produce and great customer service. Partnering with Monster Pet Supplies, Pet by Waitrose & Partners brings this same commitment to quality and service in its online pet supply store. With such expertise behind them, Waitrose Pet is able to stock trusted brands for pets and their owners, and strikes a great balance between offering choice and not overwhelming shoppers with unnecessary options.
If you’re in need of new ideas of what to shop for, Pet by Waitrose & Partner's Inspiration & Advice page is full of insider information on the best ways to look after your animals, as well as checklists for what to have in stock if you’re waiting for a new arrival. Once you’ve settled on your preferred products, a repeat delivery service means you never have to run out of the essentials as they get delivered to your door automatically!
- Click on the offer of your choice at vouchercloud and copy the code if provided
- Follow our link to the Pet by Waitrose & Partners website and browse for your goods
- Choose your size and click ‘Add’, then ‘View Trolley’
- Enter the promo code in the box in your basket and click ‘Add Code’
- Click ‘Checkout’ to complete your purchase
- Any offers which don’t require a discount code will be applied automatically
Receive 10% off your first Pet by Waitrose & Partners? order when you select repeat delivery!
Can I get free delivery with Pet by Waitrose & Partners?
Yes, if you spend £30 or more.
How can I pay with Pet by Waitrose & Partners?
You can pay with Mastercard, Visa, Visa Debit or PayPal.
Can I track my Pet by Waitrose & Partners order?
This depends on the size and weight of your order. If you do get a tracking number for the order, you will be able to see it on the email you receive confirming when it has left the warehouse.
Email: customerservices@waitrosepet.com
Phone: 0345 032 8002
Delivery is £3 if order is less than £30.
Free delivery on orders over £30.
Your order will be with you within 2 days of leaving the warehouse.
Free Click & Collect service on orders of £30 or more.
You will be able to collect from 2pm the day after the item has left the warehouse.
Depending on the content of your order, you may be able to upgrade to pre-12pm next working day delivery for £9.95.
Frozen raw food will incur a Frozen Delivery charge of £5.95 and will be delivered separately.
To initiate repeat delivery, you can select the option on each product’s page.
Returns can be made within 14 days to the following address:
Waitrose Pet
Unit 7, Maple Park
Lowfields Avenue
Leeds
West Yorkshire
LS12 6HH
Items must be unused and with original packaging intact. You must fill out the form on the reverse of the delivery note included within your order and contact customer services to arrange a collection from a courier, which will be done free of charge. Returns can also be made to Waitrose branches.
Full policy here.