FAQs from Toolstation
How do I use a Toolstation promo code?
Check out the Toolstation offers available. Click on the blue ‘get code’, ‘get reward’, or ‘view discount’ button for the offer you want to redeem. You’ll then be taken through to the Toolstation website. If your deal has a code, it’ll be automatically copied to your clipboard.
Is there a Toolstation NHS discount?
Toolstation does not currently run a discount for Blue Light cardholders, however any customer can sign up to the company newsletter to have the best current deals mailed straight to their inbox.
Can I get free delivery at Toolstation?
Next day delivery comes free at Toolstation as long as you spend over £25, otherwise it costs £5. There’s also next-day pre-noon deliveries that cost £10 or £5 depending on whether you spend £25 or more. Saturday and Sunday deliveries are also available for £10, which become free if you’re spending over £75.
There’s one clear reason why Toolstation has thrived over its tenure both online and on British high streets – and it’s in the name! From circular saws to cordless drills, you’ll find power tools of every shape and size going for affordable prices at Toolstation. Featuring expertly crafted machinery from trusted toolmakers including Bosch, DeWalt and Makita, Toolstation has items for every skill level – from DIY enthusiasts to professional builders. Those looking for specialist equipment will have no shortage of choice either thanks to Toolstations comprehensive selection of air compressors, wallpaper steamers, water pumps and welding suppies – nothing is off the table!
To bulk out your toolbox on a budget, take a moment and go through these quick steps:
- Look over our range of deals and discount codes, pick one by clicking the blue ‘Get Code’ or ‘View Discount’ button next to it.
- When choosing an offer without a code, wait for the pop-up window and follow the link to arrive at Toolstation with your deal already active.
- If selecting a code, copy yours when it’s revealed before clicking the link and beginning your shop.
- Once you’ve got all you want in your cart, hover over the trolley symbol and select ‘Go To Trolley’.
- Scroll down and paste your code in the box beneath the ‘Checkout’ button and click ‘Add+’ to see your savings applied.
Check out the Toolstation 'Clearance' section to find discounts as high as £100 on landscaping equipment, power tools, construction essentials and more.
This week may just land you the deal you never knew you needed thanks to Toolstation’s ‘Deal of the Week’ page. Featuring an ever-rotating collection of discounts on everything from light bulbs and batteries to wall-shielding coveralls, it’s the first page to check on every visit – the saving opportunities are as big as their catalogue.
Toolstation service promise
There’s always the chance that a new tool or piece of equipment isn’t quite suited to the job at hand or falls short of expectation. Should this unfortunate circumstance happen to you, give the Toolstation care line a call immediately on 0300 600 6061 and you’ll be partnered up with your own executive to get to the crooks of the issues. Toolstation pride themselves on their expertise and service, so don’t be shy about giving a call.
Toolstations near you
Toolstation counts as an essential retailer and thus all of its stores remain open – and with a specialised click & collect system in store, it’s entirely safe to browse and shop in person. Just enter your address into the company branch locator if you’d like some professional recommendations on your DIY wish list.
You don’t need to wait long or pay much for DIY delivery with Toolstations:
- Next business day (Monday to Friday): £5 (free on orders over £25)
- Pre-noon delivery (if ordered before 9pm Monday to Friday, arrives next day): £10 (£5 for orders over £25)
- Remote areas (2-4 working days): £5 (free on orders over £25)
- Saturday and Sunday deliveries: £10 (£5 for orders over £25, free if over £75)
Customers are free to return unwanted items up to 30 days after they’re purchased – be them faulty or not – for a full refund or equal product exchange. All returns and exchanges are handled instore, so please visit your local branch with your item as well as your receipt or order reference number to get started.
Monday to Friday: 7:00am – 8:00pm
Saturday: 7:00am – 7:00pm
Sunday: 9:00am – 5:00pm
To start a chat with Toolstation customer service, you can use any of the following means:
Call: 0330 333 3303 (enquiries)/ 0300 600 6061 (customer care)
Write: Send a direct message on their online contact form.
FAQs: For quick answers regarding service, delivery, returns and payment, see here.